Services and conveniences
Basics
Accessibility and suitability
General
Bathroom
Bedroom
Dining
Laundry
Parking and transportation
Media and entertainment
Family friendly
Pool
Outdoor
Workspace
Health and safety
Things to do
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The restaurant offers a variety of options, but some guests have mentioned that the prices are high for the food quality.
Are the beds comfortable?
While some guests found the beds to be uncomfortable and small, others appreciated the nice, big, and comfortable beds.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests, ensuring convenience during your stay.
How is the cleanliness of the hotel?
The hotel maintains cleanliness, but some guests have noted that the furniture, bedding, and towels have seen better times.
When is the best time to visit the hotel?
The hotel experiences both low and high seasons in June, so it's advisable to plan your visit accordingly to avoid crowds and make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommended booking a room with a garden view for a more spacious and comfortable experience, especially when traveling with children. It's advisable to confirm the room details upon check-in to ensure it meets the reservation specifications.
Temperature Control
Several guests mentioned issues with the water temperature in the showers and the pool. It's recommended to inquire about the water heating system and potential delays in warming up before using the facilities.
Noise Levels
Guests staying on the ground floor reported disturbances from noise in the corridors. Consider requesting a room on a higher floor to minimize potential disturbances.
Staff Friendliness
Many guests appreciated the friendly and helpful staff. Engaging with the staff for any concerns or requests could enhance the overall experience.
Bed Comfort
Some guests experienced discomfort with the beds and pillows. Inquiring about room options or additional bedding support might help ensure a restful night's sleep.
Dining Options
While the hotel offers dining facilities, some guests found the restaurant prices high for the food quality. Exploring nearby dining options or inquiring about menu choices could provide alternative dining experiences.
Room Maintenance
A few guests noted that the hotel's rooms and amenities showed signs of wear and tear. Checking room conditions upon arrival and promptly reporting any maintenance issues to the staff may help address concerns.
Accessibility
The hotel offers increased accessibility and an elevator, making it suitable for guests with mobility needs. Confirming accessibility features based on specific requirements could ensure a comfortable stay.
Pool Facilities
Despite positive feedback about the pool, some guests found the water temperature to be cold. It's advisable to inquire about the pool temperature and plan accordingly, especially when traveling with children.
Value for Money
While some guests found the hotel to be a good value, others expressed concerns about the overall quality in relation to the price. Exploring the nearby attractions and amenities to maximize the stay's value could enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
|---|---|
High season | May |
Average price (weeknight) | $92 |
Value for money | 7.9 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 15.2 mi |