Cons (-) Wireless LAN is horrible
3 stars
Hotel Sunroute Plaza Shinjuku
Photos of Hotel Sunroute Plaza Shinjuku
Overview
The Hotel Sunroute Plaza Shinjuku is located in the center of Shinjuku’s business district. It is a fast walk to the JR Shinjuku Station and bus stations. The hotel has 624 guest rooms, all of which are non-smoking. Many guests come for business or vacation. The hotel has ADA accessible rooms for those with mobility concerns or special needs. The security system promises all of their guests are safe during their stay. Elevators are controlled by a system that only hotel guests can use.
Every room has free WiFi, a refrigerator, electric kettle, hairdryer, iron, LCD TV, alarm clock, and more. Check-in time is 2:00 pm and check out is at 11:00 am. There is English, Korean, Chinese, and Japanese staff available for all guests. The hotel includes many amenities too.
Some of the amenities and services the hotel offers are free WiFi, restaurant and bar, conference rooms, spa, room service, laundry services, parcel delivery services, parking lot, faxing and copying, and more. No pets are allowed at this location.
There are many types of rooms here. The largest room is the twin with sofa bed, which holds five people comfortably. There are a couple of single beds and a sofa bed. Two children that are below age six can share a bed. Each room has nightclothes, slippers, toothbrushes, refrigerator, electric kettle, hairdryer, and an iron. The bathroom is spacious as well, and cribs are available upon request. CNN, CCTV, and other channels are available.
Latest deals for Hotel Sunroute Plaza Shinjuku
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Sunroute Plaza Shinjuku
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Pajamas
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
- Vending machine (drinks)
- Coffee shop
General
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Kids meals
Spa
- Massage
Reviews of Hotel Sunroute Plaza Shinjuku
8.6
Very good
9428 verified ratings
Wonderful
4469
Very good
2404
Good
1481
Okay
543
Fair
332
Mediocre
108
Poor
92
Summary of reviews
Guests say
Guests appreciate the hotel's great location near public transport, making it convenient for exploring the city. The service is praised for being helpful and friendly, contributing to a pleasant stay. Cleanliness is also highlighted, although some guests noted that the rooms can be small. Overall, it's a solid choice for both leisure and business travelers.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
404 reviews
9 out of 10
1 review
8.7 out of 10
6 reviews
All reviews
Pros (+) Everything was clean staff great and all essential services available. Caters to English speakers.
Cons (-) Enjoyed everything.
Pros (+) Near JR station and metro
Cons (-) The room is too smaller
Pros (+) Breakfast
Cons (-) Poor customer service
Pros (+) Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo.
Cons (-) The pillows were very uncomfortable.
Pros (+) My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Hotel Sunroute Plaza Shinjuku?
The hotel offers a wide range of amenities including free WiFi, a restaurant and bar, conference rooms, a spa, room service, laundry services, parking, faxing and copying services, and more.
What can guests expect from the hotel's rooms?
The hotel provides non-smoking rooms with free WiFi, a refrigerator, electric kettle, hairdryer, iron, LCD TV, alarm clock, nightclothes, slippers, toothbrushes, and more. The largest room comfortably accommodates five people and cribs are available upon request.
What is the best time to visit Hotel Sunroute Plaza Shinjuku?
The high season is in October, offering a great time to experience the hotel's prime location in the heart of Shinjuku. The low season in August may provide a quieter stay.
How is the cleanliness at Hotel Sunroute Plaza Shinjuku?
Guests can expect clean and nice accommodations, with professional housekeeping and spacious bathrooms. The hotel also provides laundry facilities and services for added convenience.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the room size and the comfort of the beds. However, the hotel offers a variety of room types and amenities to accommodate different preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended booking a room with a view, as the hotel's location offers great city views and a quieter atmosphere.
Consider Room Size
Several guests mentioned that the rooms, especially the semi-double rooms, were small. It's advisable to consider room size when booking, especially for longer stays or if you prefer more space.
Take Advantage of Airport Shuttle
Guests appreciated the convenience of the direct limousine bus service to and from the hotel, making it a stress-free option for airport transfers.
Utilize Self-Check-in and Check-out
Many guests found the self-check-in and check-out process easy and efficient, providing a hassle-free experience.
Explore Nearby Attractions
The hotel's proximity to Shinjuku Station and various attractions, such as shopping districts and restaurants, makes it a convenient base for exploring the area.
Request Higher Floor and Non-Smoking Room
Some guests recommended requesting a room on a higher floor and specifying a non-smoking room for a better experience.
Take Note of Room Amenities
Guests appreciated the provision of amenities such as nightclothes, slippers, toothbrushes, and toiletries, which added to their comfort during their stay.
Consider Laundry Options
Some guests noted issues with the laundry facilities, suggesting that guests should be prepared for potential challenges with the laundry dryers.
Check for Breakfast Inclusions
If breakfast is included in the booking, it's advisable to clarify the details to avoid any confusion during the stay.
Appreciate the Staff and Location
Many guests praised the hotel's central location, close to transportation hubs and attractions, as well as the helpful and friendly staff.
Location
2-3-1 Yoyogi, Tokyo 151-0053
What's nearby
- Harajuku1.2 mi
- Central Tokyo1.9 mi
- Roppongi Hills2.3 mi
- Roppongi2.5 mi
- Roppongi Hills Mori Tower2.5 mi
- Nippon Budokan2.9 mi
- Kokyo3 mi
- Tokyo Dome3.2 mi
- Tokyo Tower3.2 mi
- Shinbashi3.5 mi
- Tokyo Electric Power Company3.5 mi
- Shiodome3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Sunroute Plaza Shinjuku
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $206 |
Average price (weekend night) | $192 |
When to book a room at Hotel Sunroute Plaza Shinjuku
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Sunroute Plaza Shinjuku
FAQs when booking at Hotel Sunroute Plaza Shinjuku
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 10.6 mi |
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