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Pros: they assisted my aunt very well all through out her flight

Cons: The food and drinks were sub-par

Pros: The crew was amazing. The meal choices were great !

Pros: was not able to board and was checked in 4 hours in advance

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.

Pros: Movie selection

Cons: Not having carts crashed into your knees

Pros: Solid crew. Hot food. Pretty smooth.

Cons: Flight was 2 hours late. No information on why. Food was poor. Seats were very uncomfortable. People very pushy.

Pros: Crew was amazing

Pros: The flight was faster than going to Philippines and movies is convenient

Cons: when you ask for extra food coz youre hungry but crew tells you wait

Pros: Crew was cold but quite busy.

Cons: Checking in was very slow and boarding process was very poor!

Cons: Ventilation/in flight air conditioning, checkin lanes and waiting time

Pros: The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines.

Cons: As with other airlines, flying coach is uncomfortable.

Cons: The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas.

Pros: The entertainment

Cons: More food selection like vegetarian

Pros: For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with.

Cons: Entertainment was not so great, small selection of movies.

Cons: The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery.

Cons: Paying for non middle seats

Pros: I really appreciate the automatic notifications letting me know what gate my connection is at and what baggage claim I’m in. Very nice.

Cons: Nothing that I took note of.

Pros: We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked.

Pros: Super professional staff. caring and sincere. Boarding was a breeze. Flight left on time and arrived early.

Cons: Glad to have complimentary meal. Would have liked a non-meat choice, was corned beef, no! The seats reclined too far. The seat in front of me was up in my knees. It blocked the reading light. Position of head rest was centered at my upper back, just reaching my neck - do I sound tall? I'm 5'8".

Pros: Amazing!!!!

Cons: 3 hour delay meant no train was given a voucher that didn't cover the fare I would have plane leave Hawaii earlier so 300people are left to sleep in the terminal until train runs again

Pros: Great seats

Cons: Worst airplane food EVER!

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Staff

Cons: Better movies , better vegan food

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Pros: The crew was very nice, but not very professional. Food and comfort in business class was pretty good.

Cons: Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long...

Cons: Rear business class seats don't recline much. Crew are surly! About what I expected. Not the airline I choose when I have a choice.

Pros: Very nice equipment A330. Service was very good and angle seats were acceptable in room amd comfort.

Cons: Plugin got power didnt work in my seat. Poor quality headphones and movies were average at best. My meal was terrible.

Pros: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.

Cons: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!

Pros: crews are good

Cons: entertainment

Pros: Crew staff was very helpful.

Cons: More entertainment options.

Pros: Straightforward, get-what-you-pay-for experience. Fairly standard seats, personal entertainment options on the trans-pacific flight, but not within asia. Food served on all flights. Check-in at the airport was also straightforward.

Cons: Would not recommend connecting in Nanjing, as the airport handles international transfers a bit oddly. Expect to wait in a group in a handful of different lines, while being herded quite closely by a customs agent from point to point, passports collected when you get off the plane.

Pros: I was very impressed with the planes on both legs of my journey. Extremely modern, clean, and comfortable. The service was also exceptional. Personal whole being extremely efficient. Thank you to all the cabin crew.

Cons: The food on my flight was not the best. The appetizer and desert was great. The vegetables on the side were at best edible. But my main dish of beef filet was difficult to eat. The red wine was terrible but the white whine and sparking wine were decent.

Pros: The plane was very new. Good movies and tv shows.

Cons: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Cons: Why is my passport number wrong?

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Pros: Plane Members crew very kind

Cons: Waiting less to enter the plane

Pros: If crew with smile would be better

Cons: Unexpected plane switching to another model of different seating plan made previously done online check-in confusing.

Pros: The crew has provided good service

Cons: I will try again next time.

Pros: Good

Cons:

Pros: good seat in business class. Outstanding crew.

Cons: The food for dinner was tasteless, and the breakfast was incredibly greasy.

Pros: On board crew were amazing

Cons: Check in crew were rude and awful

Pros: N/A

Cons: Kayak did not act or inform me of the need for a visa following a change in flights that occurred 12 days before flight. For this reason, my trip was canceled.

Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Pros:

Pros: Everything

Cons: got severe food poisoning from the airline food.

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!