Find Cheap Flights to Tokyo

arrived in Beijing and flight was delayed - unknown departure time. no English information available. waited 2 hours to get info

Cabin crew were kind us but service details are poor very much.

We were very bored during fight from JFK to PEK.

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

Love the service from the air hostess

Seating is a little tight, limited movie selections

Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok.

Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class.

Service..on time ..

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

food was very bad

See above...

The staff was very friendly and helpful.

The plane was extremely out dated. Half the functions of the entertainment screen didn’t work. No outlets or usb to charge anything. No control over the overhead reading lights.

On time

The food was ok for an airplane.

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

All was fine

All was fine

Service..on time ..

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

The staff was very friendly and helpful.

The plane was extremely out dated. Half the functions of the entertainment screen didn’t work. No outlets or usb to charge anything. No control over the overhead reading lights.

Nice food and great crews!

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

See above...

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

The plane and staff were marvelous. Pleasantly surprised with this flight and experience as a whole!

There were no vegitarian options offered on the flight. Had to skip most of the food. But those around us seemed to love the food they got! we LOVED the warm rolls offered with meal!

Service..on time ..

On time

The food was ok for an airplane.

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

Nice food and great crews!

The staff was very friendly and helpful.

The plane was extremely out dated. Half the functions of the entertainment screen didn’t work. No outlets or usb to charge anything. No control over the overhead reading lights.

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok.

Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class.

Price and crew were great

Boarding process, choice of movies, leg room

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

In general the flight was fine.

When I made my reservation the time to make my connecting flight in Beijing to Dulles (IAD) was 2 hr. Air China shortened the delay to 1 hr. We arrived on time but did not get off the plane until 12:00. They began boarding our connecting flight at 12:15. My husband needed the use of a wheelchair and with the help of the airport staff member we RAN through immigration (flew in from Hong Kong), had to go through security a second time, lost my iPad at security due to our rapid departure. We got to the flight at 12:30 and made it just in time to board. Our luggage could not be transferred in time and arrived the next day. This is just too difficult for people of any age to do...my husband and I are both in our 70s.

Love the service from the air hostess

Seating is a little tight, limited movie selections

the flight is delate

Love the service from the air hostess

Seating is a little tight, limited movie selections

All was fine

Price and crew were great

Boarding process, choice of movies, leg room

Business class with flat beds and the forward compartment was very comfortable and cosy

Food Service Limited entertainment

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight