Dated, terrible layout, facilities not working, awful lighting, skeleton staff, gross buffet breakfast… never again!
4 stars
Radisson Hotel & Convention Center Toluca
Carretera Mexico - Toluca km 63.5, 50160 Toluca, Mexico State, Mexico
Toluca, Mexico
See location+52 722 277 1010Photos of Radisson Hotel & Convention Center Toluca
Overview
Situated in the business sector of the Tollocan neighborhood, Radisson Hotel and Convention Center Toluca offers corporate travelers a convenient stay off Highway 15 near companies like Pfizer, Chrysler, and General Motors. Explore nearby museums and the unique attraction Cosmovitral. Toluca International Airport is less than 15 kilometers away. After a busy day, take a dip in our indoor pool, work out in the well-equipped fitness center, and stroll through our indoor gardens. We offer free WiFi and parking as well as meeting facilities for up to 1,800. Our 250 rooms and suites have desks, coffeemakers, and room service. Upgrade to a one-bedroom or an extended-stay suite for a living area and kitchenette. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Amenities at Radisson Hotel & Convention Center Toluca
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Things to do
- Board games/puzzles
- Game room
- Table tennis
- Pool table
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool and spa
- Heated pool
- Indoor pool
- Sauna
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Reviews of Radisson Hotel & Convention Center Toluca
8.5
Very good
908 verified ratings
Wonderful
427
Very good
170
Good
136
Okay
61
Fair
42
Mediocre
22
Poor
50
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, but many expressed dissatisfaction with the service, amenities, and overall value for the price. The hotel appears to have issues with its facilities and staff responsiveness, leading to a generally negative experience for several visitors.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
799 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's room service?
The hotel offers good room service, as mentioned in guest reviews.
Are the beds comfortable at Radisson Hotel Del Rey Toluca?
Guests have mentioned that the beds are comfortable and the rooms are clean, providing a pleasant experience.
Is parking available at the hotel?
The hotel offers free parking and a free airport shuttle, making it convenient for guests with vehicles.
When is the best time to visit Radisson Hotel Del Rey Toluca?
The high season at the hotel is in February, which could be a great time to visit and enjoy the amenities.
What are the dining options at the hotel?
The hotel offers a restaurant and bar/lounge, and guests have mentioned that the breakfast is good and the food can be delivered to guest accommodation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Some guests experienced noise disturbances, so consider requesting a room away from potential sources of noise, such as the garden or common areas.
Check Nearby Dining Options
The hotel's breakfast received mixed reviews, so consider exploring nearby dining options like the Starbucks for a potentially better breakfast experience.
Confirm Pool and Gym Availability
Some guests were disappointed to find the pool and gym out of order, so it's advisable to confirm their availability before booking if these amenities are important to you.
Consider Bringing a Hairdryer
Several guests mentioned the lack of a hairdryer, so consider bringing your own if this amenity is essential for your stay.
Explore Nearby Attractions
The hotel is conveniently located near shopping centers and attractions like Galerias Toluca, making it easy to explore the area during your stay.
Request Maintenance if Needed
If you encounter any maintenance issues during your stay, don't hesitate to request prompt attention from the staff to ensure a comfortable experience.
Consider Noise Levels in the Lobby
Some guests found the lobby to be cold and lacking seating, so be mindful of this when waiting for transportation or relaxing in the common areas.
Check for Room Maintenance
Some guests noted issues with room maintenance, such as clogged drains and leaky showers, so it's advisable to check the room upon arrival and report any issues promptly.
Explore Dining Options
While the hotel offers dining facilities, some guests found the restaurant lacking in atmosphere and the buffet breakfast to be underwhelming, so consider exploring dining options in the vicinity.
Inquire About English-Speaking Staff
If language is a concern, consider inquiring about the availability of English-speaking staff, especially at the reception, to facilitate communication during your stay.
Location
Carretera Mexico - Toluca km 63.5, 50160 Toluca, Mexico State
What's nearby
- Galerias Toluca0.4 mi
- Nestle Headquarters0.7 mi
- Modelo Museum of Science and Industry1.6 mi
- Cosmovitral Jardin Botanico1.8 mi
- Twister Telecom1.8 mi
- Estadio Nemesio Diez2.6 mi
- Estadio Universitario Alberto Chivo Cordova3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Radisson Hotel & Convention Center Toluca
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $63 |
Average price (weekend night) | $57 |
When to book a room at Radisson Hotel & Convention Center Toluca
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Radisson Hotel & Convention Center Toluca
FAQs when booking at Radisson Hotel & Convention Center Toluca
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See most recommended stays in TolucaGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Mexico City Toluca Intl |
Distance to airport | 5.3 mi |