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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned the incredible views from rooms, especially those with balconies facing the valley, providing a picturesque setting.
Guests appreciated the personalized service provided by the owner and staff, who went above and beyond to make their stay special, including arranging activities, providing local recommendations, and making them feel at home.
The hotel's location outside the city center offers a quiet and peaceful atmosphere with stunning views, but it's important to note that it's approximately 1 km from the city center, with a steep uphill walk.
Guests highlighted the unique experience of staying in a cave hotel, with well-equipped and aesthetically decorated rooms carved into the mountain massif, providing a cozy and comfortable ambiance.
The breakfast, with its delicious offerings, was enjoyed by many guests, who also appreciated the incredible views over the valley, including the sight of hot air balloons.
The staff, particularly Bushra and Sami, were praised for their hospitality, treatment, and support, making guests feel welcome and satisfied during their stay.
Guests recommended choosing the third-floor suite with a large terrace for a comfortable and memorable experience, as the rooms were accurately depicted in the pictures and the beds were notably comfortable.
While the hotel offers an airport shuttle and free parking, some guests found the steep stairs and uphill walk to the city center challenging, so it's important to consider transportation options based on individual preferences and mobility.
The hotel's attention to detail, both inside and outside the rooms, including the garden, vintage pottery, and ambient music, added to the overall charm and comfort of the stay.
A few guests encountered issues with the sewerage system in the room, which the staff initially denied. It's advisable to check the room thoroughly and address any concerns with the staff promptly.