Location, friendliness of staff, breakfast, room dimension and organisation
Taps in handbasin automatic - a disaster - Pillows far to soft - and impossible to obtain harder ones - material of bedsheets to sinthetics - (I am allergic to polyester)
The hotel staff were very nice to help all the time, the location of the hotel is exactly in the center of city, few steps everywhere you want to go, the room was very comforatble, clean and big enough, in general I like our stay in this hotel and recommend it strongly.
Nothing at all, everything was fine.
very nice hotel in the centre of the town, really confortable, good breackfast
The parking was not "on site" as advertised but in a public underground garage. The directions to the parking area need to be more specific as the garage was difficult to find as no indication was given that it was underground
The room was comfortable and clean. The location was great for site- seeing on foot. Great restaurants nearby. Wonderful breakfast buffet. Friendly and very helpful staff.
Currently you need to walk one flight of stairs before you get to the elevator--that was a disappointment. We understand that a new elevator to serve all floors is in the works.
the situation near the cathedral
We only stayed one night so it was good to be in the centre of the city. The breakfast buffet was very good.
Parking was a nightmare to locate and find, despite nearness to hotel
No ac, these rooms are hot! Most rooms face the south towards a very busy street, so you bake in the sun all day but can't open the windows for the noise. Also, the water has a yellow tinge.
Very helpful management. Carried our very heavy luggage up from city parking lot to first floor of hotel, where elevator started.
Very difficult luggage access for older guests. No soap in bathroom.