Hotel Regis

The hotel offers a nice restaurant right on the property, providing beautiful décor, clean surroundings, and affordable prices. However, it's important to note that the restaurant closes at 5:00 p.m., so guests may want to plan accordingly for evening meals.

The hotel is described as very clean, with helpful and friendly staff. However, some guests have mentioned that there can be noise at night due to buses and cars passing by, which may be uncomfortable for light sleepers.

The hotel provides safe and secure parking, which is located 2 blocks away. While the parking is convenient and secure, guests should be aware that it is not directly on the property.

The hotel's location is praised for being great, with the property situated right in the middle of Plaza Square. Additionally, the hotel is close to attractions such as Barranca del Cupatitzio National Park and Pico de Tancitaro National Park.

While the hotel's location and breakfast are highlighted as great, some guests have expressed concerns about the cleanliness of the rooms, customer service, and the overall condition of the hotel. It's important to note that there have been mixed experiences with customer service, cleanliness, and room quality.

Some guests reported that street noise, including buses and cars passing by, could be heard in certain rooms, leading to discomfort at night.

Due to potential noise from other guests and street traffic, bringing earplugs may help ensure a good night's sleep.

Some guests experienced issues with room amenities such as inefficient ceiling fans, light curtains, and a bad smell in the room and bathroom. It's advisable to check the room amenities thoroughly before finalizing the booking.

One guest reported an issue with the check-in process, where the clerk attempted to charge a higher price than the reservation. It's recommended to clarify all charges and prices before finalizing the check-in process.

In the event of issues with the initial room, guests should not hesitate to request a room change, especially if the room does not meet cleanliness or maintenance standards.

Some guests mentioned that the hotel's restaurant closed early, so it's advisable to plan dining arrangements accordingly.

Several guests appreciated the hotel's beautiful decor and character, making it a standout feature of the property.

The hotel's central location in Plaza Square was praised by many guests, making it convenient for exploring nearby attractions and parks.

While the hotel offers parking, it is located two blocks away. Guests with vehicles should consider this and plan accordingly.

Some guests mentioned that the Wi-Fi could be spotty, so it's advisable to have alternative connectivity options if needed.