Quality Inn Valley - West Point

Some guests have mentioned issues with cleanliness, such as dirty floors, dirty beds, and a broken window. However, other guests have praised the cleanliness of the rooms and the helpfulness of the staff in maintaining a clean environment.

While some guests have mentioned a disappointing breakfast with limited options and a broken pancake machine, others have found the breakfast to be good and have appreciated the complimentary breakfast offered by the hotel.

Several guests have mentioned concerns about the beds, such as hard mattresses and small pillows. However, some guests have found the beds to be comfortable and have praised the quality of the beds.

Some guests have mentioned issues with the parking lot being full of furniture and the ice machines being out of order. However, others have found the parking to be convenient and have appreciated the hotel's free parking.

Guests have provided mixed feedback about the staff, with some praising the helpful and friendly staff, while others have mentioned encounters with rude staff members. Overall, the staff has been described as both helpful and unaccommodating.

Several guests reported issues with cleanliness, so it's advisable to thoroughly check the room upon arrival and report any problems to the staff.

Some guests experienced confusion regarding breakfast timing due to the hotel being in a different time zone. It's recommended to confirm the breakfast schedule with the staff to avoid missing out.

A few guests mentioned noise disturbances, so if you're sensitive to noise, it might be helpful to request a quieter room location.

Despite being a non-smoking hotel, some guests reported encountering smoke odors in their rooms. It's wise to confirm the room's non-smoking status upon check-in.

Guests found issues with amenities such as TV remotes and bathroom fixtures. It's advisable to inspect these upon arrival and request replacements if needed.

Several guests reported encountering bugs and roaches. It's recommended to check the room for pests and notify the staff if any are found.

Some guests experienced issues with room maintenance, including broken windows and malfunctioning AC units. It's advisable to verify the room's condition upon arrival.

Some guests were unable to use the pool during their stay. If pool access is important to you, it's recommended to confirm its availability with the staff.

A few guests mentioned security issues such as unlocked doors and missing light bulbs. It's advisable to address any security concerns with the hotel staff.

Considering the mixed reviews, it's important to manage expectations regarding the overall quality of the hotel and its amenities.