Guest reviews of Novotel Warszawa Centrum
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 8.9 "City centre within easy reach , said 89%." 10.0 "Near to public transport , according to 100%." 9.9 "99%liked the proximity to shopping ." 8.7 "87%liked the proximity to sightseeing ." 7.2 "Easily accessible by car , said 72%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "Good access to the airport , said 98%." -
8.2 "Very nice wellness & sports facilities."8.7 "
top-notch fitness area , thought 87%." 8.5 "85%loved the sauna ." -
7.6 "Good service."8.4 "84% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 7.9 "Housekeeping was great , according to 79%." 7.2 "72% werehappy with the room service ." 8.9 "Lovely bar service , according to 89%." -
7.1 "Nice rooms."9.9 "99% thought the
view was good ." 7.2 "72% said thebeds were comfortable ." 8.8 "88% saidrooms were clean ." -
6.6 "Breakfast is mediocre."
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6.2 "Vibe was decent."5.4 "Only 54% thought, the
hotel was modern ." 6.8 "68% considered thelobby entrance to be so-so ." 6.4 "64% thought theatmosphere was somewhat friendly ." -
5.0 "Average value."
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4.3 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 8.8 "City centre within easy reach , said 88%." 10.0 "Near to public transport , according to 100%." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "Easily accessible by car , said 75%." -
7.7 "Good service."8.4 "84% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 7.5 "Housekeeping was great , according to 75%." 7.7 "77% werehappy with the room service ." -
7.4 "Nice rooms."9.9 "99% thought the
view was good ." 7.2 "72% said thebeds were comfortable ." 8.8 "88% saidrooms were clean ." -
6.6 "Breakfast is mediocre."
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6.5 "Vibe was decent."5.8 "Only 58% thought, the
hotel was modern ." 6.6 "66% considered thelobby entrance to be so-so ." 6.7 "67% thought theatmosphere was somewhat friendly ." -
4.8 "Value below average."0.5 "95% said the
breakfast was too expensive ." -
3.7 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."8.8 "
City centre within easy reach , said 88%." 9.9 "99%liked the proximity to shopping ." 9.9 "99% thought it waseasy to get to the train station ." 8.9 "89%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.3 "Easily accessible by car , said 73%." 9.8 "Good access to the airport , said 98%." -
7.9 "Good service."8.6 "86% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." 7.8 "Housekeeping was great , according to 78%." -
7.1 "Nice rooms."9.8 "98% thought the
view was good ." 7.3 "73% said thebeds were comfortable ." 9.1 "91% saidrooms were clean ." -
6.8 "Breakfast is mediocre."
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5.8 "Vibe was decent."5.3 "Only 53% thought, the
hotel was modern ." 6.6 "66% thought theatmosphere was somewhat friendly ." 6.5 "65% considered thelobby entrance to be so-so ." -
4.5 "Value below average."0.6 "94% said the
breakfast was too expensive ." 3.7 "Theprice was too high for 63%." -
4.3 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 9.0 "City centre within easy reach , said 90%." 9.9 "99%liked the proximity to shopping ." -
7.5 "Good service."8.3 "83% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
6.7 "Rooms are ok."5.3 "Only 53% said
rooms were big enough ." -
6.4 "Breakfast is mediocre."
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6.1 "Vibe was decent."5.4 "Only 54% thought, the
hotel was modern ." 6.7 "67% thought theatmosphere was somewhat friendly ." 6.7 "67% considered thelobby entrance to be so-so ." -
5.7 "Average comfort."5.3 "Only 53% said
rooms were big enough ." -
4.2 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.1 "City centre within easy reach , said 91%." 9.9 "99% thought it waseasy to get to the train station ." 9.9 "99%liked the proximity to shopping ." 8.6 "86%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.0 "Good service."
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6.8 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.7 "Only 57% saidrooms were big enough ." 6.5 "Cleanliness of the bathroom was average , said 65%." -
6.8 "Breakfast is mediocre."
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5.4 "Vibe was decent."6.2 "62% thought the
atmosphere was somewhat friendly ." 6.5 "65% considered thelobby entrance to be so-so ." -
5.1 "Average value."
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4.1 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.6 "Horrible pool."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Very neat and well arranged! Friendly staff and centrally located, much. Much better location than other the other big hotels nearby.
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8.5review from
very flexible service for late checkout, friendly staff, convenient stay,
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7.0review from
I did not like the TV channels at all. There was not single channel with English. All channels had a Polish translation in the background and the user did not have any control over it. That was terrible. An international hotel must definitely have only English channels accessible.
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4.3review from
The location and the bars outside of the hotel! I was informed that Breakfast was not included in the Standard room rate - unbeleiveable for the money!
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6.3review from
I always stay at Novotel Centrum when I am in Warsaw, it's comfortable central with a great view over the City!
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8.0review from
I was particularly impressed by the courtesy and efficiency of the front-of -house staff, who were able to arrange trips for me on the spot even though I had little time. The lifts did not always respond to the card, even though I followed the instructions
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6.3review from
the decoration of the hotel and the rooms!!! they couldnt find the reservation, and they ask me to pay a normal price. after some arguement they accepted the internet price (i had to show them the reservation from my email) and for breakfast instead of 2 persons, they included only 1. i had to argue 2nd time to accept. although there was a hotel parking for free, they told me to put the car in the parking opposite the hotel that is secured and they cooperate with them, and during check out, the hotel ask me extra 24 euros for 1 night parking!!!!!!!!!
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6.7review from
Great location, panoramic city view from the room, good breakfast, great for city transport room feels a bit small, so as bathroom, breakfast could be warmer, but still that was not a problem for us
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6.8review from
Location
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6.8review from
free internet blocked phone preventing me to call from my room using my calling card
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5.6review from
The room was clean and quiet.
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4.0review from
centre of Warsaw Room minibar defect. No option to cook coffe or tea in the room as usual in Novotel or other Accor hotels worldwide.
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4.8review from
The location was good and views from the room "palace of cultures" was great to wake up to. Room was small. Mini Bar is very expensive €7.5 a beer. Mini bar prices were not clearly marked. Hotel cab is also very expensive, fully recomend using a normal cab for half the price. Overall I would rate this hotel as an expense 3 star experiance.
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9.7review from
Very neat and well arranged! Friendly staff and centrally located, much. Much better location than other the other big hotels nearby.
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8.5review from
very flexible service for late checkout, friendly staff, convenient stay,
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8.0review from
I was particularly impressed by the courtesy and efficiency of the front-of -house staff, who were able to arrange trips for me on the spot even though I had little time. The lifts did not always respond to the card, even though I followed the instructions
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7.0review from
I did not like the TV channels at all. There was not single channel with English. All channels had a Polish translation in the background and the user did not have any control over it. That was terrible. An international hotel must definitely have only English channels accessible.
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6.7review from
Great location, panoramic city view from the room, good breakfast, great for city transport room feels a bit small, so as bathroom, breakfast could be warmer, but still that was not a problem for us
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6.8review from
Location
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6.8review from
free internet blocked phone preventing me to call from my room using my calling card
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4.3review from
The location and the bars outside of the hotel! I was informed that Breakfast was not included in the Standard room rate - unbeleiveable for the money!
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6.3review from
I always stay at Novotel Centrum when I am in Warsaw, it's comfortable central with a great view over the City!
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6.3review from
the decoration of the hotel and the rooms!!! they couldnt find the reservation, and they ask me to pay a normal price. after some arguement they accepted the internet price (i had to show them the reservation from my email) and for breakfast instead of 2 persons, they included only 1. i had to argue 2nd time to accept. although there was a hotel parking for free, they told me to put the car in the parking opposite the hotel that is secured and they cooperate with them, and during check out, the hotel ask me extra 24 euros for 1 night parking!!!!!!!!!
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5.6review from
The room was clean and quiet.
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4.0review from
centre of Warsaw Room minibar defect. No option to cook coffe or tea in the room as usual in Novotel or other Accor hotels worldwide.
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4.8review from
The location was good and views from the room "palace of cultures" was great to wake up to. Room was small. Mini Bar is very expensive €7.5 a beer. Mini bar prices were not clearly marked. Hotel cab is also very expensive, fully recomend using a normal cab for half the price. Overall I would rate this hotel as an expense 3 star experiance.
