Overview

Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

$165+

Overall guest ratings

9.0/10 Excellent
Based on 731 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.8
  • 5.8

Good to know

  • Clean rooms
  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Hotel Alpenhof is a great choice for a stay in Zermatt. You can visit the spa to indulge in deep-tissue massages, detox wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Cable or satellite TV
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 731 reviews
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.3 "Management was excellent, said 93%."
      8.5 "85% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.5 "Nice rooms."
      9.0 "90% thought the view was good."
      7.4 "74% said rooms were clean."
      8.0 "80% loved the minibar."
    • 5.8 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.0 "For only 50%, the noise level was all right."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
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    Overall Rating

    9.1 Excellent
    Based on 402 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.3 "Excellent breakfast."
    • 8.2 "Food is delicious."
    • 7.3 "Nice rooms."
      8.9 "89% thought the view was good."
      7.8 "78% said rooms were clean."
    • 5.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.0 "For only 50%, the noise level was all right."

    Overall Rating

    9.0 Excellent
    Based on 285 reviews
    • 9.4 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.0 "Food is delicious."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.4 "Only 64% said rooms were big enough."

    Overall Rating

    9.1 Excellent
    Based on 43 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Food is delicious."
    • 7.4 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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