A truly wonderful and well thought out hotel. Lots of little touches- a backpack to be borrowed, a welcome card, a stocked and included minibar, and an excellent breakfast. It seems the Julen family are amazinf hotelliers. Thanks for a great stay!
4 stars
Wellness Hotel Alpenhof
Photos of Wellness Hotel Alpenhof
Overview
Within 20 minutes' walk from Zermatt Railway Station, Wellness Hotel Alpenhof provides guests with an ideal base when visiting Zermatt. The various amenities this award-winning hotel has to offer include free Wi-Fi, an indoor pool and ski in/out facilities.
Those staying at Wellness Hotel Alpenhof can start their day at Wellness Alpenhof, or use the many leisure facilities, such as outdoor tennis courts. Relaxation options include a Jacuzzi, a sauna and a Turkish steam bath. Also on offer on-site are ski passes, a ski school and a beauty centre.
Rooms at Wellness Hotel Alpenhof are well-appointed and provide a spa bath, a mini bar and a private bathroom. They each feature heating, a radio and a telephone.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, ideally based for those who want to stay close by when looking for a bite to eat. Each evening, guests are invited to enjoy a drink in the cozy lounge bar.
Wellness Hotel Alpenhof is situated close to many restaurants, cafés and shopping areas. Stockhorn Zermatt and Klein Matterhorn are easily reached by car.
Latest deals for Wellness Hotel Alpenhof
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wellness Hotel Alpenhof
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Shuttle service (free)
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Ski storage
- Storage available
- Fireplace
- Seating area
- Sofa
- Telephone
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Currency exchange on-site
- Hammam (Turkish bath)
- Room service
- Ski pass vendor
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Things to do
- Ski school
- Bicycle rental
- Golf
- Cycling
- Skiing
- Beauty salon
- Hiking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Parking
- Shuttle service (free)
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Reviews of Wellness Hotel Alpenhof
9.1
Wonderful
1423 verified ratings
Wonderful
1039
Very good
221
Good
100
Okay
22
Fair
22
Mediocre
12
Poor
7
Summary of reviews
Guests say
Guests enjoyed the great atmosphere and amenities offered by the hotel, including wellness facilities and dining options. However, some guests expressed dissatisfaction with the service quality and perceived value for money, particularly regarding room assignments and pricing of drinks. Overall, the hotel provides a pleasant experience but has areas for improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
324 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa facilities?
The hotel offers a fantastic spa with an indoor pool, hot tub, steam room, sauna, and a spa and wellness center, providing a relaxing and rejuvenating experience for guests.
How is the hotel's dining experience?
The on-site restaurant offers a unique dining experience with delicious food, and guests can also enjoy a cozy lounge bar for drinks in the evening.
What are the hotel's unique amenities for guests?
Guests can enjoy complimentary breakfast, a cigar bar for late evening relaxation, and a tea time each day by the fire, providing comfort and warmth during their stay.
What are the hotel's transportation and parking options?
The hotel provides parking and a free shuttle service, including an airport shuttle, making it convenient for guests to explore the area and travel to and from the hotel.
What are guests saying about the hotel's cleanliness and staff service?
Guests have praised the hotel's cleanliness, the exceptional spa facilities, and the friendly and helpful staff, providing a warm and inviting atmosphere for a comfortable and enjoyable experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.
Take Advantage of the Spa Facilities
The spa area, including the pool, hot tubs, saunas, and relaxation room, received high praise from many guests. Be sure to set aside time to enjoy these facilities during your stay.
Consider the Hotel's Dining Options
Guests appreciated the hotel's restaurant and bar, particularly the breakfast buffet. Consider taking advantage of the hotel's dining options for a convenient and enjoyable experience.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service to and from the train station, which guests found extremely convenient, especially for transporting luggage.
Plan Ahead for Restaurant Reservations
Some guests recommended making reservations for popular restaurants in advance, as they can get crowded, especially during peak seasons. Consider planning your dining options ahead of time.
Take Note of Noise Levels
While the hotel is in a convenient location, some guests mentioned that noise from nearby construction and the stream could be heard. Consider this when selecting your room and be prepared for potential noise disturbances.
Enjoy Afternoon Tea and Cakes
Guests enjoyed the complimentary afternoon tea and cakes, providing a delicious and relaxing break during their stay. Take advantage of this offering for a delightful treat.
Explore the Surrounding Area
The hotel's central location makes it easy to explore the nearby attractions, such as the Zermatt-Matterhorn Ski Resort and the Matterhorn Museum, all within walking distance.
Check for Special Offers
Some guests mentioned discounted meal options and other special offers provided by the hotel. Inquire about any available promotions or packages to enhance your stay.
Consider Room Comfort
While many guests praised the hotel's facilities and amenities, a few mentioned issues such as mattress firmness and bathroom design. Consider personal preferences for these aspects when selecting a room.
Location
Matterstrasse 43, 3920 Zermatt, Valais
What's nearby
- Zermatt-Matterhorn Ski Resort320 yd
- Zermatt Railway Station337 yd
- Matterhorn Museum0.3 mi
- Sunnegga Ski Resort1 mi
- Gornerschlucht1.2 mi
- Unter Gabelhorn2.6 mi
- Bosentrift2.8 mi
- Riffelsee2.8 mi
- Riffelhorn2.9 mi
- Schwarzsee3.1 mi
- Gornergrat3.2 mi
- KOSMA3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wellness Hotel Alpenhof
Low season | September |
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High season | March |
Average price (weeknight) | $822 |
Average price (weekend night) | $721 |
When to book a room at Wellness Hotel Alpenhof
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
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Distance to city center | 0.2 mi |