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A warm welcome from the girl who cleans the rooms (Otrherwise hotel was deserted shortly after mid-day). She also allowed us to check-in earlier than the slightly unreasonable time of 16.00 given by the booking confirmation. Rooms are very small and basic considering the price. Reception only manned part-time. Breakfast very basic, again would have expected more at the price. Other booking.com reviewers gave a high score of 8.6. I am not sure why.
Friendliness and helpfulness of all staff at all times. Gourmet food served in lovely setting with mountain views. Extremely well kept throughout and in very peaceful location. It was a shame that smoking is permitted on the covered outside terrace where we took most of our meals and also that the hotel cats were permitted into the public areas indoors.
Hotel staff were very welcoming and helpful, a beautiful location and my room was basic but very comfortable, clean and I had more space than I expected. Good storage space in the wardrobe as well.
excellent welcome and service in the hotel. very good all round for a relaxing and healthy break. TV in room in a cupboard that cannot be seen from the bed!!
A Hotel we know and can recommend with friendly staff and many ammenities
the hotel itsself not in Gstaad
pools very old fashioned
Very well run hotel with excellent staff None
good hotel, close to station, nice rooms made a mess of the booking, the requested extra bed was not available, requiring an extra room. Confusion over times for breakfast
Kindliness of personnel
The central village location, the room comfort and cleanliness No lift, and, although the food was good, the portion sizes were enormous - by our standards a single portion was enogh for two people.
Friendly staff; the location (far away from the football fans (particularly those noisy people from Holland!); good breakfast; nice view; confortable room
Excellent position, next to the station; well-equipped room with balcony.
it is very conveniently placed near the railway station and was quiet the staff did not make guests feel wecome eg. watched us 2 women carry our bags upstairs on arrival
location and the view from the room.
Friendly and helpful staff, Chef welcomed us late at night. The TV's in the rooms are not acceptable - 21st century and the tv is smaller than my computer screen. I would also expect a dvd player or sound system. Breakfast buffet was a bit "light". Eventhough we were very few guests in the hotel there should be the full offering.
The owner's and staff's attention to detail. Everything was just perfect. Definitely worth the 150 mile detour to stay there.
its just like a peace of heaven. you can find entusiasem with this hotel because of its history and also view. special design which is charming and made very special feeling. kitchen is wonderful wellcomming hotel transfer . thay take you back to train station.
Beautiful view Room quality
Service was extremely good without being fussy. The rooms were of a high standard with lovely views towards the mountains. Schonreid is perfectly placed for ski-ing with Gstaad just 6 minutes away by train.
Very comfortable rooms and friendly multilingual staff.
The beautiful view from the terrace on to the Mountains
Lovely people -great hostess and staff. We arrived very late in the night and they made us dinner and sent it over to our chalet. Our chalet was perfect - nicely furnished with a nice view of the mountains. Food was good too. We had a punctured tire and they got someone to fix it. The 200m walk from our chalet to the main hotel building seemed dangerous - on the main road, no pedestrial lane, zooming vehicles on both sides. Breakfast was a little too spartan (but of high quality though).
Very comfortable and friendly staff. Beautiful views. As in all of switzerland, food prices are very high.
Quaint hotel with character in Relais & Chateaux group. Good demi-pension rates. Nice owners.
Delightful family run hotel with a delicious Swiss food served for breakfast and from the restaurant. Spotlessly clean and just what we were looking for close to a station in a beautiful part of Switzerland.
This is a traditional Swiss Hotel located in a spectacular area. For us it was the perfect location to explore the surrounding countryside. Hotel has old world charm coupled with all modern facilities - food is first class. I think today all hotels should have internet access. Unfortunately this one did not.
The owners are very nice and hospital people. We went to this hotel for the second time, and it was even better than the first time. Rooms are comfortable, the restaurant has great swiss dishes and the breakfast is downright heavenly! The swimming pool is also very nice. All is great in this lovely and cosy hotel. We cant wait to visit the hotel again next year.
very convient for accessing the Gstaad ski area, good food, spacious room
the hotel is in grate condition and offers excellent conditions for vacation. We were surprised to find that there is an indoor pool. We extended our stay with three days and had grate time. none at all
Very friendly staff, great gourmet-meets-homecooking meals, charming atmosphere