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Hotel staff made an effort to find a vegetarian breakfast option. Breakfast was excellent. Bedding was spotlessly clean and beds comfortable. Spectacular view. Good sized rom. Room was shabby with unmatching furniture. Carpet in bathroom with stains around toilet. Room was boiling hot and we couldn't open the window or turn the radiator down. The spotless bedding to replace ours was left on the grubby carpet outside our room. Whole room needed some tlc. I was disappointed that after reading students receive 10% discount on a stay, (my daughter also stayed and is a student) when I enquired no-one was available to give me the discount.
good location definately in need of a refit
The view from the bedrooms was superb and the bedding was spotless. The carpets were dirty and it is not appropriate to have carpeting in a bathroom. Needs to be ripped out. There was also nowhere to hang up towels
the view of the sea from the bedroom breakfast in the bar was basic I expected better as the bar meals were excellent
Good location and a helpful staff Parking was a pain
Proximity to Aberystwyth's shops, pubs and restaurants. Recently recarpeted throughout - rooms, staircases and corridors. Fantastic panoramic views of Cardigan Bay from front rooms. Breakfasts. Friendly, approachable staff. As mentioned, it has been recarpeted throughout, but a lick of paint here and there wouldn't go amiss.
The view of the sea from the bar.Relaxed atmosphere at the hotel.Good service with friendly staff. Could do with a little refiurbishment.
Close to the sea/town and surprisingly quiet given that there is a busy pub on the ground floor. Room allocated was pleasantly large with decent light and a very comfortable bed. Linen/towels perfectly clean, breakfast was freshly cooked and lovely. Staff encountered were all very friendly. Room, whilst clean, was a little tatty but still perfectly functional. To be fair I didn't pay for luxury and what I got was well worth the money.
The staff were most helpful The bathroom was adequate
The location Peope hanging around the entrance smoking. The reception being part of the pub counter, this would be better seperate.
The room was clean and was big enough not to get under each others feet. The views whilst sat in the window were very pleaseant. looking out over the bay The breakfast was very nice but was a bit early for a relaxing weekend away, latest time was 08.45
Very comfortable beds, attentive staff, good cooked breakfast
Warm and comfortable; friendly staff. Too much noise during the night on Saturday (20th November).
Staff were extremely welcoming and friendly. The rooms were very comfortable and clean and the breakfast was superb!
Very friendly staff and nice atmosphere.
Large comfortable room with an excellent view. Friendly accomadating staff
Beautiful view. Very comfortable room. Excellent breakfast with very efficient and friendly service.
Right near to the beach and sea view from the bed. Private car park. Dated decor.
although basic very clean and tidy
Very friendly staff, clean and comfortable rooms, very nice breakfast. Definitely recommended.
Lovely room and very friendly staff. My only compaint was that I was only allowed to use the iron in the dinind room. Other than that eveything was excellent.
Helpful, polite, happy staff and excellent food
nice warm atmosphere, friendly staff, excellent breakfast
Breakfast Beds uncomfortable; no lift ; room given was a single not twin and had to switch; room overpriced;drinks in bar overpriced
An excellent breakfast and very helpful staff throughout our stay, No complaints at all.
Wonderful location on the seafront and the staff, particularly the receptionists and the barman were very friendly and helpful. Unfortunately the hotel is very dated and pretty tatty (most of the decor circa 1980 I would imagine) and is badly in need of a major facelift. Food was okish (just about), but the kitchen/service did not seem well organised (wrong food delivered and it took an very long time to come)- shame as the hotel has great potential and has obviously seen better days.
The welcome and overall the way all staff treated us, sevice food all excellent, if in the area would book at this hotel
Pleasant helpful staff.
The view of the sea from our bedroom window. Room was tired and in need of redecoration
Location,room and pleasant staff Not very good parking facilities
my sea view room no lift we were on the 3rd floor no offer of help with luggage
Sea view, relaxed and friendly staff, good amenities and breakfast. Initially didn't have a sea view but staff provided a different room with no difficulty.
Location close to town centre and on the sea front.
Restaurant Food and Service excellent. Good portions and happy waitress. Lavatory not cleaned properly. Entrance to shower cubicle a little small for my stature.
great service in the resturant free internet was not working throughout stay despite numerous reminders
The seaside location and the friendly staff who went out of their way to be pleasant and helpful at all times. Bi-lingual staff to reflect the Welsh Culture.
Friendly and welcoming staff Clean and comfortable stay Brilliant seaview from room Private parking
Lovevely welcoming hotel friendly staff good food you could not ask for more None
Very clean and looked like the decor had been recently updated. Fantasitc view of the prom and beach from the room. Staff were courteous and efficient, the check in was simple and straight forward. The breakfast provided in the price was well cooked and plentyful. Nothing serious to mention.
By far the finest hotel we stayed in on our trip to Wales. The location and view were excellent. Probably the Grandest hotel 50 years ago and still that way today.
Hotel was well situated though room could have done with some tlc it was clean though Dined in restaurant one night food was good but service a bit chaotic as not enough staff on wouldn't go there again but just didn't like Aberystwyth
Close to town center good breakfast Wi-fi did not work I chose this hotel because it said that it had wi-fi
Nice people. Nice room. And a radio! Limited tv channels (3) and no remote control
Great breakfast, helpful staff, nice rooms. Noisy at night if in front room
Well maintained room, and very nice breakfast. The staff were very helpful and pleasant.
Very peaceful and comfortable, well situated with a free car park Internet died soon after arrival and was not restored although I suspect this was not the hotel's fault
Everything was good. The staff, the room and breakfast were all great.
A nice room with ensuite and in the city centre Small car park at back of Hotel
Hearing the waves crashing near by
Ample breakfast good toiletries and towels, handy for town centre and also beach half mile from University
Smart Guest Lounge and breakfast area, and very pleasant friendly staff.
I liked the fact there was a late check-in facility, the cleanliness, and the breakfast was perfect. A very pleasant owner. The only down-sde was the poor mobile network availability. However it added to the serenity of the location.
Very friendly bed and breakfast in a lovely location. Handy for the University,town and the lovely beaches along this part of the Welsh coast.
Cheap and cheerful but clean and efficient with friendly and helpful staff. None.
The hosts were sweet and helpful The information about parking was not correct.
Very friendly owners, excellent breakfast, very close to all that Aber has to offer. Parking! If you are lucky you may get within 100 yards (maybe even outside at weekends) - if you're unlucky you may not be able to park anywhere near close!
They were happy to put up an extra guest with only a small charge for breakfast. Shared toilet facility
Really lovely owners, good breakfast, good location. Could do with a bit of a facelift, quite expensive (even for non-en- suite, off-season).
Proprietor was friendly and ameniable and very helpful when we complained. The breakfasts were good. Free Broadband. Centrally located. Good parking. We stayed in the annexed portion - Musty Smell in House -In Room Mismatched dated decor - No cupboard for clothes and no small fridge supplied - no bedside lamps - television remote dodgy - television minute and set very high on the wall- Bathrooms (not en suite) - Shared but Not cleaned on a daily basis.. only marginal improvement after complaints
Breakfast; friendliness Not clean enough: poor quality of fitments/room.
Extremely friendly and helpful family run hotel, well placed for town and seafront.
Nothing too much trouble for the guests, both by facilities and information. Very pleasant attitude and attention. Breakfasts extremely enjoyable.
Very Comfortable and warm on a very cold night -6c on seafront
The decor was lovely and the staff were very helpful and welcoming. the bed was extremely hard and the gap between the bed and the chest of drawers was tight and I bumped my hip.
Room & view Very cramped bathroom. Proprietor having a heated argument with a another guest in public, this should have happened behind closed doors.
location Overpriced, rooms dirty, no person on desk at night.
An excellent breakfast. web site states fluffy white towels and robes - towels were white but hard and no robes a bit disappointing. I'm afraid I do tend to believe what is stated on web sites.
Excellent staff. Good location. The room was very small even though the bathroom was big. The view was a disappointment: backyard.
New Accomodation The ensuite was a bit small
I arrived very late (0.45 am) and appropriate arrangements were made for my arrival. Member of staff who looked after me was excellent - friendly and welcoming. Room very good - I had everything that I needed. I recommend this hotel to anyone who wants a good quality and comfortable weekend or holidya.
We visited our daughter who is at the university and our accommodation was very close to her flat in Alexandra Halls. Our room was very comfortable and we enjoyed having our morning tea facing the sea.
Location. It is right on the seafront and walking distancve to the centre Definitely not value for money. I found the room very small. Specially the room I was in. Very low celing. Definitly not a 3 star hotel.
The staff were excellent and the food was very good. Despite the fact there was a lot of redecorating and structural work going on during our visit we really had a pleasant stay.
Great breakfast and room clean and comfortable Room was in annex and couldn't get internet connection, annoying as had lots of work to do and had to use lounge in hotel instead. Couldn't control heating
A comfortable stay in a countryside hotel with excellent dining facilities and very attentive and friendly staff Some minor refurbishment was underway to upgrade the hotel but this did not spoil our stay
The hotel had nice views There was no tv ariel only an indoor one and was poor reception, shower was hard to operate,and shower room in need of redecorating, and there was very few people there at that time, expensive
It was clean, comfortable and the staff were fantastic! Food was also excellent. Nothing.
Wonderful Staff...excellent food...tranquil setting in the countryside..a real pleasuer.
Beautiful location and enjoyed being in the cottage room away from main hotel. Room was well presented and loved the Teddy (although did not bring him home!). Breakfast was excellent, beautfual views and good food. Ample parking. Absence of staff - getting served in the bar was a lengthy process. TV in our room did not work continually, would suggest investing in some good satellite dishes or taking TV out of room as frustrating. Did not dine as quite limited menu. Pricey.
the room, the view and the food
food was consistently good. Waitresses very efficient The two lounges did not seem to work.
room and location wedding party took over bar and restaurant on one night
The staff were very pleasant to deal with and the room itself was very comfortable.
friendly staff, excellent restaurant+ breakfast, great location, large room no lift, rooms could be cleaned better
The friendliness of staff, location of hotel, excellent breakfast, comfortable room
very friendly, lovely bistro good budget accomodation. rooms basic but clean and comfortable quite noisy at night as over bar. glare from hotel front sign was too bright at night!
I felt like there was a party in my room - people(students I believe) loud until the early hours stood outside the hotel socialising/smoking etc meant I did not get a godo night's sleep and would put me off booking to stay here again.
the cooked breakfast could of been of better quality
The room was fine and ckean. The bed was really terrible.
That it was central Paying for a de-lux room, which I didn't really feel was on par with a de-luxe room.
I chose it because I had stayed there before. It is conveniently situated to all amenities, modern in style, comfortable rooms, good food and service and not ostentatious. On the one night it was students night. Lots of young noisy students enjoying themselves. however, they paid scant regard to those who were not young and relaxing and enjoying a bar meal.
Location is great and the staff/owners very friendly. Shared bathroom not great - hotel full so sometimes had to wait for use and unfortunately not in the best condition! Also as hotel was full and everyone had cars, parking was a problem but everyone managed.
The room was large and airy. The queen-size bed was extremely comfortable, terry robes were in the closet, the shower was excellent. The staff was very accommodating, offering fantastic help when we had car trouble. A plus: a laundromat right on site. There was nothing we didn't like, but a few small additions would make a stay a little better: a shelf in the shower to hold shampoo, etc., and an information booklet in the room with recommendations, advice, and the wifi password.
Owners & her daughter were just lovely, is more of a B&B by the sea feel, we'll be stating here again :-)
Clean and friendly. First class breakfast None
Very friendly and clean, we will deffinately stay again. Fabulous breakfast!
Freshly cooked, quality food. Friendly staff who looked after us. Comfy, relaxing atmosphere.Would recommend this guesthouse and would go again. Shower temparature varied wildly.
Friendly welcome Excellent breakfast Very peaceful
The room was clean and comfortable, the staff were friendly and helpful, and it was good value for money. The outside of the hotel was a bit of a mess in some areas (the areas just off the car park, and towards to side and rear of the hotel, so the external visual impact didn't do justice to an otherwise really nice place). I couldn't get the TV to work, and there weren't any instructions for it - and although the nights at this time of year are getting cold, I had to find the room heater switch and turn it on myself.
Food was amazing, and fairly well priced! Staff were very friendly and helpful. The room was clean and tidy, the setting and location were great, the access was easy, ample parking, the room was well equipped too. The view from our room over looked a messy storage area at the back of hotel. The receptionist wasn't particularly as tidy as you'd expect in a 4-star hotel. Some aspects of the hotel were in disrepair (sign)etc.
The room was clean and spacious. It was well located close to town, which is what we wanted as dropping our daughter off to Uni. We could take our dog, which was great. Breakfast was very good.
unable to comment positively. it wasn't really ready for guests, a work in progress of improvements i think. The man who dealt with us at reception and at breakfast had very poor communication skills.
The overall level of accommodation and equipment of the room was excellent. The restaurant facilities and the quality and choice of food both in the evening and for breakfast could not be faulted. There were no bad points
Staff were very friendly and helpful. Room was very clean and well maintained.
Large clean and well equipped rooms. thoughtful and helpful staff Use of leisure facilities Decent food , very reasonable price.
We had large, comfortable, clean rooms and a very good, prompt breakfast
Staff were pleasant and helpful and the food was good Hotel not one i would normally chose because all other hotels in main town were booked up. However, if i was looking for a golfing trip this would be ideal. Would also be ideal for family base if wanting to have days out.
Room was warm, large, clean & comfortable. Great power shower.Pool was warm too Restaurant was not open so had to eat in the bar. Not great! Bar staff were helpful but vague & had little idea of how to treat guests. Food was adequate - plenty of it but bland. Breakfast was a quiet affair. Ok for cooked breakfast eaters.Coissants were warm tho & lovely. Fresh fruit & cereal - again, just looked plain and rather boring. Room was in a block - the pool, bar, reception was across the car park. ok if not raining or worse! Asked for a newspaper but was told there were none, not even at Reception. Found some magazines- some dated 2003!.a golfing place then. a place for those looking for walking in the valleys. Not a great place to stay if one has to look reasonable the next morning for work. Oh & no mob signal... at all!
I liked the spacious rooms, especially as I am severely disabled. I was upset at the reception that I was told that I had not paid my bill, & held up by 15 mins as he ignored us by continuing with another phone call. Very poor service in the bar,
many things, very quite location, staff very good , i also have booked to go back to this hotel next month pool and gym should have been inc in costings
Food ,Room Facilities
Quiet and peaceful, nice big room with sofa and some kitchen facilities - would be ideal for a long stay. Cheap and cheerful pub style food which was good value. Reasonable bar prices. Good cooked breakfast. It is a caravan holiday village, with hotel chalets, set up with golf in mind. I am a business traveller. There is no phone in the rooms, no mobile phone signal at all, nowhere to plug in a laptop, breakfast isn't until 8.30(!) and the pool isn't available until 10am for a morning swim. Great for golfers and holiday makers but not the right place for a working person staying one night.
The room was well equipped as it had a microwave, fridge and tv with full freeview channels. The rooms were clean and fully serviced for our arrival but one was not touched thereafter. As we were we only staying 2 nights, it was not a major problem.