Pros (+) The breakfast was great, actually better than great. Couldn't ask for better service. Even housekeeping was exceptional.
Cons (-) Can't think of anything else to make it better.
3 stars
Hilton Garden Inn Abilene
Photos of Hilton Garden Inn Abilene
Overview
Welcome to the newest Abilene hotel, the Hilton Garden Inn Abilene, ideally located in the commercial and retail hub of Abilene, Texas. Our Abilene, Texas hotel is convenient to all three major colleges in Abilene: Hardin Simmons, Abilene Christian University, and McMurry University. Additional nearby attractions include: Dyess Air Base, Frontier Texas!, Taylor County Expo Center, Mall of Abilene, Abilene Zoo. If you're traveling on business, our Abilene hotel is within close proximity to: Siemens, AT&T, Tower Tech, Fehr Foods, Coca-Cola Bottling Company, Zoltek. This hotel in Abilene, Texas features 123 rooms, about 3,000 square feet of flexible meeting space, and an expanded fitness center. Each guestroom at the Hilton Garden Inn hotel in Abilene, TX is equipped with a 32" LCD TV with high definition programming, spacious work area, complimentary wired and wireless high-speed Internet, a microwave, refrigerator, coffee maker, iron, ironing board, and hair dryer. The Hilton Garden Inn Abilene, Texas hotel has a complimentary business center which is accessible 24-hours a day. The Great American Grill Restaurant serves breakfast, lunch, dinner, and room service and is open from 6:00am to 11:00pm daily. ***** Everything. Right where you need it. *****
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Amenities at Hilton Garden Inn Abilene
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- EV charging station
- Free parking
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
Bedroom
- Feather pillow
Fitness
- Fitness center
Reviews of Hilton Garden Inn Abilene
8.5
Very good
317 verified ratings
Wonderful
190
Very good
38
Good
32
Okay
16
Fair
11
Mediocre
10
Poor
20
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the quality of the breakfast, noting that the food was delicious. However, many expressed dissatisfaction with noise levels, particularly from neighboring rooms and common areas, which disrupted their stay. Service at the front desk received mixed reviews, with some guests feeling that staff were overwhelmed and not as responsive as expected. Overall, while there are strong points, improvements in service and noise management are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.7 out of 10
207 reviews
8.4 out of 10
75 reviews
9.8 out of 10
2 reviews
10 out of 10
2 reviews
All reviews
Pros (+) Nice pool, clean rooms, and a great breakfast buffet for $8.95 if you get there early enough.
Cons (-) Quality of toilet paper. Lol. Seriously though.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hilton Garden Inn Abilene?
Guests have described the beds as comfortable and conducive to a good night's sleep.
Is parking readily available at Hilton Garden Inn Abilene?
The hotel offers free parking, ensuring convenient access for guests with vehicles.
How is the food quality at Hilton Garden Inn Abilene?
Guests have praised the hotel's food quality, particularly the hearty breakfast and good meal choices for dinner.
How clean is Hilton Garden Inn Abilene?
Guests have noted the hotel's cleanliness, with positive comments about the clean rooms and the new and clean facility.
What can I expect from the customer service at Hilton Garden Inn Abilene?
Guests have consistently highlighted the friendly and inviting staff, as well as the excellent service provided by the bar and kitchen staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check for Construction Updates
Some guests reported that the hotel was under construction during their stay, affecting facilities like the bar and breakfast area. Contact the hotel in advance to inquire about any ongoing construction that might impact your stay.
Consider Room Selection Carefully
Several guests mentioned issues with room cleanliness, including dead bugs in the bathroom and mold on pillows. It might be beneficial to request a room inspection upon arrival or to inquire about recent pest control measures.
Inquire About Breakfast Inclusions
Some guests were surprised to find that breakfast was not included despite initial impressions. It's advisable to clarify the breakfast inclusions at the time of booking to avoid any misunderstandings.
Be Mindful of Noise Levels
A few guests reported noise disturbances, including loud hallway conversations and early morning fire alarms. Light sleepers may want to request a room away from high-traffic areas.
Confirm Water Availability
Guests were caught off guard by a sudden water shutdown during their stay. It's recommended to confirm with the hotel about any scheduled maintenance or potential disruptions to essential services.
Verify Bed Preferences
Some guests expressed dissatisfaction with the bed comfort, citing issues such as hard and uncomfortable mattresses. If you have specific preferences or concerns about bed quality, it's advisable to communicate this with the hotel in advance.
Double-Check Reservation Details
A few guests encountered issues with their reservations, including discrepancies in room rates and unexpected charges. It's prudent to verify reservation details and pricing to avoid any billing discrepancies.
Inquire About Elevator Accessibility
Guests staying on higher floors noted inconvenience due to limited elevator availability. If mobility is a concern, it's advisable to inquire about elevator functionality and request lower floor accommodations if needed.
Communicate Special Requirements
Some guests with specific needs, such as ADA accommodations, mentioned challenges with room features like shower design and accessibility. It's recommended to communicate any special requirements or concerns with the hotel to ensure a comfortable stay.
Location
4449 Ridgemont Drive, Abilene, TX 79606
What's nearby
- Mall of Abilene0.3 mi
- Kirby Lake2.4 mi
- Dyess Air Force Base3.7 mi
- National Center for Children's Illustrated Literature4.1 mi
- Grace Museum4.1 mi
- 12th Armored Division Memorial Museum4.1 mi
- Frontier Texas4.2 mi
- Paramount Theatre4.2 mi
- Taylor County Expo Center4.9 mi
- Abilene Zoo5.2 mi
- Town and Country Drive-in5.7 mi
- Fort Phantom Hill17.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Abilene
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $208 |
Average price (weekend night) | $210 |
When to book a room at Hilton Garden Inn Abilene
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Abilene
FAQs when booking at Hilton Garden Inn Abilene
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Value for money | 8.6 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Abilene |
Distance to airport | 4.9 mi |
Everything you need to know for your stay in Abilene
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