Overview

Grand Hotel Acapulco

Costera Miguel Aleman 1, 39869 Acapulco, GR, Mexico
+52 744 469 1234

$54+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,393 reviews
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Review highlights

  • 8.4
  • 7.0
  • 3.8
  • 3.0

Good to know

  • Great view

Nearby

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    About

    Grand Hotel Acapulco is centrally located in Acapulco, walking distance from Playa Icacos and close to Naval History Museum. This beach resort is within close proximity of Casa de la Cultura and El Rollo Acapulco.

    Rooms

    Make yourself at home in one of the 573 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programs
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,393 reviews
    • 8.4 "Location is great."
    • 7.0 "High comfort."
    • 7.0 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 3.8 "Value below average."
    • 3.0 "Horrible vibe."
    • 2.4 "Bar is disappointing."
    • 1.9 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 626 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.0 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.1 "Value below average."
    • 2.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 710 reviews
    • 8.1 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Service is ok."
    • 4.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 4.0 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.6 "64% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      4.4 "Air conditioning was criticized by 56%."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      4.4 "56% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 3.5 "Value below average."
      2.0 "The price was too high for 80%."
    • 3.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    7.7 Good
    Based on 55 reviews
    • 8.6 "Location is great."
    • 7.4 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 7.1 "Good service."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    • 4.6 "Not very clean."
    Good to know
    "Great view"
    data provided by TrustYou

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