the entertainment for the flight from DAL-LGA was not available.
The brakes on the A220 are sensitive and uncomfortably grabby
It was delayed and I missed my connection to BHX
Pros: "Seating is better than most other airlines. In seat entertainment option, bring headphones. Accommodating crew. Beverage and snacks provided at no cost."
Cons: "Given we left at 7:15 am, I would’ve liked some food options instead of biscuits and peanuts"
Cons: "The snacks were good, but they should have offered some drink selections."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
I like the plane , but i was 50 mts before my fly and they didn’t let me document my luggage, so they told my that I have to leave my luggage or buy an others tickets , because they didn’t want me to give me credit for the tickets I have so that is abuse from the company , and on the line it was 5 families with the same situation equal lime mine , I think they doing business with the tickets w people ,; Mexico has a bad working people, the rip money from turists, and is bad because give bad impression of the company that is aereomexico
Cons: "Way too much people... We're in a pandemic and the plane was Full. Unacceptable."
Pros: "Crew as amazing Abaut seat to really comfortable but i understand that because i paid for tourist class"
Cons: "Food to poor Probably because off COVID-19"
Cons: "Was not able to travel because of the virus, I was suppose to visit my parents"
Pros: "Everyone was perfect...!!"
Cons: "Real meal is necessary, we appreciate the snacks but real meal is necessary."
Pros: "The airline manage to put me on an earlier connection to Mexico City, very appreciated"
Cons: "Plane seats are very uncomfortable, not enough space"
Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."
Cons: "An extra food option could have been better. Very nice flight overall"
Pros: "Crew was amazing..."
Cons: "Will be better if we can get off the plane sooner and faster cause it really takes too long.."
Pros: "The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport."
Cons: "If they had not made us check in our carry on"
The whole experience was good. We left a little late but that seems pretty normal we it’s anybairline these days. No free snacks or drinks provided.
Our flight got overbooked and we missed one day of our trip.
Be prepared to pay extra for everything! I'm not sure I really saved any money?
Los asientos son muy estrechos, incómodos, los cinturones estaban al revés.
Check in at LAX was terrible. Unbelievable lines. Chaos. The landing in Morelia was scary, with the plane fishtailing. If other airlines flew directly between California and Morelia, I would never fly Volaris again.
It was a no frill flight. No food or amenities unless you purchased. We brought our own on the flight. It was a bit tight to the seats in front. But the flight was smooth and quick. Great crew. Had to depart going down a big set of wiggly stairs in the dark and across the tarmac. Did it with a little effort but again the flight itself was great. The flight was delayed by over an hour. Made for a long day and late hotel arrival. But no issues.
The flight was 3 hrs delayed and no remorse from airline
Cons: "people completely ignore social distancing when boarding and deplaning. Not enough emphasis is made on this."
Cons: "There were plenty of available seats to social distance however upon asking to be relocated they would only do an aisle seat for money. What happened to caring for others SAFETY?! I sent a Twitter message (with photos) and no reply. Shitty service and lack of concern for human health."
Pros: "Flight attendants were friendly But people at checking in are really mean. Nasty people you should get another people with better trainings, etc. They were asking personal questions and abusing just because of their power. Not good at all, one on the worst experience"
Cons: "Personal at checking in. They have the worst attitude ever"
They cancel the fly and don’t give a money refund.
I liked: - Great service attitude from the crew To be improved: - Senior passengers must be included on Group 1 with priority to board the plain. - Service attitude from ground employees
The air conditioner was poor and we were delayed 1 hour for no apparent reasons and no information provided
It is very uncomfortable to have the official timing saying on thing and the airline saying other things. We couldn’t have a proper dinner with kids below 5 years and the hassle to board just isn’t functional
We had to pay extra for our seats and when we got to our seats a family was already seated in them. The flight attendant just told us to sit somewhere else. What would make it better would be a refund for the seats we were not given.
It was an ok Flight bur pilot humor during announcements make it great
Pros: "Compre 2 vuelos viva light y no respetaron mis maletas ni el peso. Tuve que pagar un extra de $950 pesos x una maleta que xke no eran las dimenciones. Y se pasó con 4 kilos. Es una exageración y abuso de esta aerolínea... también perdí 4 vuelos xke no avise 4hrs antes del vuelo si yo hubiera sabido que mi esposo se iba a enfermar de diarrea. Al día siguiente les hablé y les explique pero de nada sirvió. Que tenía que presentar un certificado médico para que me dieran un % de crédito pero nada más de mi esposo que fue el que se enfermo... ni modos de que dejara a mi esposo abandonado en el hotel en alla en Mazatlan. Tuve que esperar 3 días hasta que se recuperará... pero a la aerolínea no le importa el servicio al cliente y también se que está publicación tampoco va a servir de nada..y si compras aseguraba tampoco sirve de nada."
Cons: "Que respeten sus políticas y tengan mejor servicio al cliente"
Pros: "the fly was delayed and the seats are too crowd"
Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"
Cons: "They weighed bags 3 times just to to to get money not for the safety of the flight"