Hotel Elcano
Avenida Costera Miguel Aleman 75, 39690 Acapulco, Guerrero, Mexico
+52 744 435 1500
Cheapest
rate per night
8.7
Excellent
based on 3,026 reviews
Compare vs. KAYAK
Good to know
| Distance to city center | 1.6 mi |
|---|---|
| Location rating | 9.0 |
| Nearest Airport | Acapulco Alvarez Intl |
| Distance to airport | 9.1 mi |
Rooms
King Rooms
$64+
Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$64
per night
IMAGE
King bed
$65
per night
IMAGE
King bed
$65
per night
IMAGE
King bed
$73
per night
Standard Rooms
$74+
Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$129
per night
IMAGE
Unknown
$74
per night
IMAGE
Unknown
$77
per night
IMAGE
Unknown
$91
per night
Reviews
Traveler rating
32
9
4
0
0
Time of year
Traveler type
Show reviews that mention
+
-
GoodSep 20197.9
The location on the beach is really nice. Great views from all of the rooms.
The water in front of the hotel is dangerous and not swimmable. We saw to people that needed to be rescued by jet ski with on almost drowning.
-
ExcellentAug 20199.6
We had several interactions with staff all around the Elcano hotel and I must say all the staff were genuinely helpful with a nice and kind smile. It only has 8 floors and 3 elevators, so the wait is quick. The swimming pool has stairs and railing so even the elderly can get in easily. There is a large wading pool section for the kids and the sun hits that area until approximately 11:00 am in Summer. There is an ice machine on every floor next to the stairs. I loved that it has air-conditioning and a ceiling fan so you can choose. I also loved that each and every room has a beautiful ocean view. Rooms with partial views or views to other places just do Not exist in this beautiful hotel. I also liked the fact that it is conveniently located a small block away from the main Avenue, so it's less noisy. Although it's not a new hotel, it is well maintained. My room lock stopped working and I couldn't get in so I went downstairs to tell the front desk clerk about it. She immediately sent a maintenance man who delayed less than 5 minutes to arrive and fixed it. It wasn't broken actually, the batteries were dead... While he was fixing it he noticed the door wasn't as smooth as should be an he asked me for permission to oil it, so he did and left everything running smoothly. This might not be a 5 star hotel, but the employees make you feel like it is. Congratulations to all the staff and management for doing a great job. Two thumbs up!
I liked mostly everything in the Elcano hotel. I just didn't like at all that the swimming pool facilities are not open until 9 and we really enjoy swimming early, at around 7 am before the sun hits hard and before going for breakfast. I also didn't like the prices at the restaurant. I believe they're a little high. I also didn't like that the buttons to call the elevator were lacking a frame and that doesn't give a good impression to some guests that are not as easy going. Other than that, everything is great with the Elcano Hotel
-
ExcellentJul 20199.6
It could use a renovation but it is a very nice place. The restaurant exceeded our expectations and the staff was really friendly
-
GoodJul 20197.5
Hotel restaurant's crew seems to look too much for a tip, they already should have a good salary considering the over priced food.
-
ExcellentJul 201910.0
The breakfast was excellent.. the location was right on the beach.. the staff was awesome ..in all my husband and I had a fantastic time
I cant say there was anything about our stay i didn't like except the ATM wouldn't take my USA credit card... but i was OK with that i was still able to shop
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About
Overview
With a stay at Hotel Elcano in Acapulco (Costera Acapulco), you'll be steps from Icacos Beach and 12 minutes by foot from Condesa Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Hotels.com
Features
8.7 Excellent
based on 3,026 reviews
9.0
Location
8.0
Service
6.3
Pool
5.6
WiFi
Things to Know
- Friendly service
- Spacious rooms
- Great view
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Increased accessibility
Internet
Laundry service
Meeting/Banquet facilities
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
24hr front desk
Safe
Free parking
Storage available
Business center
Gift shop
Laundry facilities
Room service
Child pool
No smoking
Hairdryer
Air-conditioned
Babysitting/child services (surcharge)
Pets not allowed
Free valet parking
Wedding services
Elevator
Spa
Hot tub
Private beach
FAQs when booking at Hotel Elcano
Where is Hotel Elcano located?
Hotel Elcano is located at Avenida Costera Miguel Aleman 75 in Club Deportivo, 1.6 miles from the center of Acapulco. Playa Condesa is the closest landmark to Hotel Elcano.
When is check-in time and check-out time at Hotel Elcano?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Elcano.
Does Hotel Elcano offer free Wi-Fi?
Yes, Hotel Elcano offers free Wi-Fi.
Does Hotel Elcano offer free parking?
Yes, Hotel Elcano offers free parking.
Does Hotel Elcano offer free airport shuttle service?
No, Hotel Elcano does not offer free airport shuttle service.
How far is Hotel Elcano from the airport?
Hotel Elcano is 9.1 miles from Acapulco Alvarez Intl.
Can you bring pets to Hotel Elcano?
No, pets are not allowed at Hotel Elcano.
Does Hotel Elcano have a pool?
Yes, Hotel Elcano has a pool onsite.
Photos
All Photos (23)
Balcony (2)
Bedroom (5)
Building (3)
Living room (1)
All Photos
01 of 23
Reviews about Hotel Elcano
“The location on the beach is really nice. Great views from all of the rooms.”
“We had several interactions with staff all around the Elcano hotel and I must say all the staff were genuinely helpful with a nice and kind smile. It only has 8 floors and 3 elevators, so the wait is quick. The swimming pool has stairs and railing so even the elderly can get in easily. There is a large wading pool section for the kids and the sun hits that area until approximately 11:00 am in Summer. There is an ice machine on every floor next to the stairs. I loved that it has air-conditioning and a ceiling fan so you can choose. I also loved that each and every room has a beautiful ocean view. Rooms with partial views or views to other places just do Not exist in this beautiful hotel. I also liked the fact that it is conveniently located a small block away from the main Avenue, so it's less noisy. Although it's not a new hotel, it is well maintained. My room lock stopped working and I couldn't get in so I went downstairs to tell the front desk clerk about it. She immediately sent a maintenance man who delayed less than 5 minutes to arrive and fixed it. It wasn't broken actually, the batteries were dead... While he was fixing it he noticed the door wasn't as smooth as should be an he asked me for permission to oil it, so he did and left everything running smoothly. This might not be a 5 star hotel, but the employees make you feel like it is. Congratulations to all the staff and management for doing a great job. Two thumbs up!”
“It could use a renovation but it is a very nice place. The restaurant exceeded our expectations and the staff was really friendly”
“The breakfast was excellent.. the location was right on the beach.. the staff was awesome ..in all my husband and I had a fantastic time”
Location
Most Popular Landmarks
- Playa Condesa 1 mi
- Playa Icacos 1.1 mi
- Amazing World 1.7 mi
- Jardin Botanico de Acapulco 1.9 mi
- Parque Papagayo 2.1 mi
- Playa Hornos 2.1 mi
Getting Around
| Acapulco Alvarez Intl | 9.1 mi |
|---|
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