Overview

Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

$103+

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Rates

Overall guest ratings

7.3/10 Good
Based on 1,495 reviews
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Review highlights

  • 8.8
  • 8.6
  • 4.1
  • 3.5

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Car rental
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 1,495 reviews
    • 8.8 "Great service."
    • 8.6 "Location is great."
    • 8.5 "Breakfast is good."
    • 5.7 "Average cleanliness."
    • 4.1 "Rooms are not good."
    • 3.5 "Internet is poor."
    • 3.4 "Not very comfortable."
    • 3.2 "Terrible amenities."
    • 3.0 "Horrible vibe."
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    Overall Rating

    7.6 Good
    Based on 882 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 5.0 "Average cleanliness."
      3.7 "63% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.4 "76% were unhappy with the view."
      1.3 "Air conditioning was criticized by 87%."
      1.5 "85% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      3.8 "For 62%, the rooms looked old."
      3.8 "62% had problems with the shower."
    • 3.3 "Internet is poor."
      4.3 "57% thought it was overpriced."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 164 reviews
    • 8.8 "Great service."
    • 8.4 "Breakfast is good."
    • 8.3 "Location is great."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 3.8 "Rooms are not good."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% said rooms were small."
    • 3.4 "Not very comfortable."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% said rooms were small."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 119 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
    • 4.3 "Rooms are not good."
      2.6 "74% said rooms were small."
    • 3.7 "Not very comfortable."
      2.6 "74% said rooms were small."
      1.9 "81% thought it was too noisy."
    • 3.1 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."

    Overall Rating

    7.5 Good
    Based on 328 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
    • 6.6 "Average value."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      1.6 "84% thought it was too noisy."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 2.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
    • 2.7 "Horrible vibe."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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