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every thing inside the hotel was fine except the food was average. I satied three nights but we didn't eat chiken or meat exceot the wings !!!
We liked the relaxing enironment, enjoying our priacy, food was nice and a lot of varities, gardens are so nice our kids enjoyed the animation team . we did not like allowing some guests to go to the swimming pool with their cloths, we see that this is not hygenic and not good for the cleanliness of the pool, The drinks was not of varity specially that we donot drink alcoholics
the location and the cleanliness of the hotel. Desserts 1st class would be better if staff spoke and understood english 1st is french then german. food was bland and repetative. reception staff unhelpfull in english explaned more if you spoke german or french
Very kind and attentive staff. Splendit cuisine.Very good service. Wonderful beach. We were swimming and walking all day long. It would be great if the management could find a less noisy lugage trolleys.
Good service and facilities Very good for family The bar and shopping boyes were harassment to my wife.
Pleasant and quiet place but not honest as price was inflated and that bothered me.. The price of the suite because i actually had to pay 213 euros instead of the 177 plus 20 euro for the extra bed.
Very courteous staff, including (but not limited to) Assili, Houcine, Mohammed (2), and Karim (Ceramique Restaurant), Jane (Fitness Instructor), Jawhar (Animation), Ahmed (it), Nadia (Guest Relations), Mourad (Housekeeping), and Noureddine and Fethia (Reception). Clean rooms, comfortable surroundings, the best value in Djerba! No
The view from the balcony was fantastic! The beds were very comfortable. Great shower pressure! The breakfast which was included in the rate was fabulous! I was disappointed that a hotel this size, almost 300 rooms, had only two restaurants to choose from when we were there, one being Italian and the other a buffet style restaurant.
Manager personally toured hotel and spoke to guests. Good attention by staff to hotel guests. Excellent facilities Hotel rooms should be clearly marked as Non-smoking or smoking as hotels elsewhere. The room requested was stated as non-smoking but previous occupant had been smoking and had left odour.
Spa / Relax Air-condition was not cooling at the reception when we arrived. Our room's phone was not working internationally. we insist them to fix it.
Nice design of building, swimming pool Extremely overpriced. Rooms rather basic and feels a bit like a tourist trap: strong focus on getting as much money as possible out of your pockets. Sea view room actually is garden view room. They tried to forbid us to bring a bottle of water, bought outside the hotel, inside, etc
Very nice hotel with huge rooms, nice pools and very good breakfast buffet.
Th site is execellent, the pepole working at the reception need to go back to the school just to know how to deal with customers. They change there prices without notice. The food is just fair and the caffe is horrible. The boys working in the restaurant are just not at the good place ! The staff (no body smile), the room , the hotel is old and need a real renovation (durty carpets). Dont go there ! The hotel must put a quality service working personel.
The swimming pool facilities and the location close to the beach. The food service was ok, handy. Most of the employees do not speak English. In the beach next, you can have a camel ride but the camel excrements are not prevented.
Nice variety of food, excellent pool facilities Very quiet - nothing within walking distance, very little entertainment
if asking me what i ddi not like it in this hotel will be 4 star the hotel is good and food too but have one problem and for me it is very big the hotel have dirty bed and dirty room and service is not good with me when ask them to replace it to new one and did not listen to me and just yes but with out any moving this is my opnoion about this is hotel
all was great food was not as good as it used to be some years ago
It was a really beautiful hotel both inside and outside of hotel. Cheap but well maintained facility and well taught service people. I really felt at home for 4 days here. The bar was good place to chat people from different part of the world. None!!
Perfect swimming pool , helpfull reception . The Spa is nice and not expencive . Animation team -just great. Too far from everything, the beach is dirty. Not 4 stars.
The hotel is brand new with extraordinary rooms. Buffet restaurent is outstanding with variety of food, freshly prepared. It was a bit cold when I was there and can't really rate the beach facilities, but the pool looks wonderful. bath products needs to match the hotel brand. Their quality is 2-3 stars.
Everythıng! Place ıs fabulous value for money. I have stayed at 2 dıfferent 5 star hotels ın Djerba over the past 14 months and they should learn lessons from thıs place. Some comments say the food was borıng but I dıdnt fınd that not that my vısıt was very long.
I liked so much the two women at the reception, they were so kind, always smile facing guests, answering all the questions are asked by guests, and help everyboady for anything. I liked also the intertainment program was being presented by tunisian guys. the aircondiotioner works very weak inall the hotel places, and no shampoo in at the shower.
great hotel for families with young children and couples.
Actually there wasn't any thing deserved against 145 DT or somthing to like it during saty, it was disappoint to me because the hotel is 4 star but it wasn't 4 star., is 2 star. Yes, there were many things like covers were their color yellow , they should be so white, the electric has been disconnected on 12:00 AM on 18-09-2010, toilets were their design so old and bad, also at restaurant was dirty , tables covers weren't clean and ironed even waiters's clothes,food wasn't delicious at all . staff at reception were so weak they couldn't see my reservation by internet although I have conformed booking...
While the hotel got old it still provides good value for money. The buffet is surprisingly variable and good quality. As with every All-inclusive drinks are of lousy quality.