
Grand Palladium Colonial Resort & Spa
Photos of Grand Palladium Colonial Resort & Spa
Overview
Set against a long stretch of Riviera coastline, Grand Palladium Colonial Resort and Spa gives guests an all-inclusive, upscale experience. The stunning Spanish colonial style architecture and décor throughout the hotel offers friends, couples, and families an unforgettable and unique vacation.
Nestled among tropical gardens and located along the beautiful Akumal coastline between Tulum and Cancun, the 414-room Grand Palladium Colonial provides tranquility for all. This luxurious resort gives guests an all-inclusive experience with over 30 bar and restaurant options, all-day and night activities, beaches, wildlife, huge hydrotherapy-based spa, and relaxing nature-filled grounds. There are several pools throughout the resort including two adult-only options, a natural saltwater rock pool, and hot tubs. To help better accommodate families, there is also a kids’ club, teens’ club and water park available.
A barrage of buffets, snack, and international food options are available on-site. What makes this resort unique is not only the number of dining options available but the fact it caters to restricted diet programs. The village-like resort complex gives little need to explore beyond the property but being located near Highway 307, guest have access to Adventure parks Xel-Ha, Xcaret, Xplor, and Alternative Tours.
The majority of the Colonial's rooms, which range from standard rooms, junior suites, and Mayan suites, are decorated with upscale Colonial Caribbean style. Mayan Suites feature private outdoor showers and terraces with hammocks. Ambassador Suites offer special perks like terrace hot tubs. All rooms feature comfortable beds and pillows, flat-screen TVs, minibars, and private outdoor space.
With sprawling beaches and lots to see and do, the all-inclusive Grand Palladium Colonial Resort and Spa is a Caribbean vacation that provides high-end comfort, excitement, and ultimate relaxation.
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Amenities at Grand Palladium Colonial Resort & Spa
- Private beach
- Water sport facilities (on site)
- Beachfront
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Canoeing
- Darts
- Archery
- Diving
- Bingo
- Evening entertainment
- Beauty salon
- Karaoke
- Mini-golf
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Garden view
- Lake view
- Pool view
- Storage available
- Beachfront
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Kid-friendly
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Swimming pool toys
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Pool bar
- Sauna
- Water slide
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Free valet parking
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Toilet with grab rails
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Grand Palladium Colonial Resort & Spa
Summary of reviews
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What makes the Grand Palladium Colonial Resort & Spa unique?
The resort offers over 30 bar and restaurant options, all-day and night activities, beaches, wildlife, a huge hydrotherapy-based spa, and relaxing nature-filled grounds. It also caters to restricted diet programs and is located near Highway 307, providing access to Adventure parks Xel-Ha, Xcaret, Xplor, and Alternative Tours.
What can guests expect from the beds at the Grand Palladium Colonial Resort & Spa?
The rooms feature comfortable beds and pillows, ensuring a good night's sleep for guests.
Is parking available at the Grand Palladium Colonial Resort & Spa?
Yes, the resort offers free parking and valet parking for guests.
How is the food quality at the Grand Palladium Colonial Resort & Spa?
Guests can expect excellent food choices, including fresh fruits, salads, and vegetables. The resort also offers a variety of dining options, and the staff ensures that the food is very nice.
What can guests expect in terms of cleanliness and customer service at the Grand Palladium Colonial Resort & Spa?
The hotel provides daily housekeeping, professional cleaning, and follows all safety protocols. The staff is described as helpful, friendly, and professional, ensuring a safe and comfortable stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the pools comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as Yal-ku Lagoon, Half Moon Bay, and Akumal Beach, all within a few miles of the resort.
Consider Room Selection Carefully
While the hotel offers a variety of room types, some guests found the furnishing in the standard rooms to be dated and the beds and pillows uncomfortable. Consider upgrading to a Mayan Suite for a more luxurious experience.
Take Advantage of the All-Inclusive Dining
Guests appreciated the diverse food options available, particularly the fresh fruits, salads, and vegetables. However, some found the special dinners to be disappointing, so it's worth exploring the various dining options on-site.
Be Mindful of Seasonal Factors
If visiting in November, be aware that it's the low season, which may result in fewer crowds and potentially lower rates. December marks the high season, so expect more visitors and higher prices.
Family-Friendly Amenities
Families with children can make use of the kids' club, teens' club, and water park available on-site, providing entertainment and activities for younger guests.
Check for Special Perks
Consider booking an Ambassador Suite for access to special perks like terrace hot tubs, which can enhance the overall stay experience.
Be Prepared for Potential Room Issues
Some guests encountered maintenance issues in their rooms, such as broken air conditioning and appliances. It's advisable to check the room thoroughly upon arrival and report any issues promptly.
Plan for Transportation
While the hotel offers airport shuttle services for a surcharge, some guests noted limited availability. It's recommended to arrange transportation in advance to avoid any inconvenience.
Stay Informed About Seaweed Conditions
Keep in mind that seaweed can affect beach access, as mentioned in a guest review. It's advisable to inquire about current seaweed conditions before booking if beach activities are a priority.
Location
What's nearby
- Yal-ku Lagoon2.5 mi
- Half Moon Bay2.9 mi
- Akumal Ecological Center3.6 mi
- Hekab Be Biblioteca3.6 mi
- Akumal Beach3.7 mi
- Cenote Chac Mool5.5 mi
- Dolphinaris Tulum5.9 mi
- Riviera Maya Golf Club5.9 mi
- Aktun Chen5.9 mi
- Jungle Place8.2 mi
- Xcacel Beach8.2 mi
- Xcacel-Xcacelito Sanctuary8.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Palladium Colonial Resort & Spa
Low season | August |
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High season | November |
Average price (weeknight) | $324 |
Average price (weekend night) | $409 |
When to book a room at Grand Palladium Colonial Resort & Spa
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Value for money | 6.3 |
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Distance to city center | 3.6 mi |
Nearest Airport | Cozumel |
Distance to airport | 23.6 mi |