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room and gym all was very good
The bell hop was so nice when helping me with my luggage. The rooms were very comfortable. As mentioned above the front desk's phone skills and the ice machine on my floor was broken.
Staff helpfulness - restaurant, bar, front desk, other staff encountered in hallway No rooms ready at check in time, limited menu, new room keys needed for late checkout, no double queen rooms
- Very courteous staff - Comfy rooms and facilities - All my requests were taken care of within 10 minutes
Location was great. Staff was friendly. Property was gorgeous. Super comfortable. Relaxing. Very enjoyable.
Nice pool. Good service. Good Location.
Everything was nice. Valet was way to expensive, especially over night and your staying at the hotel.
Pool side golf near by Location was great bar was friendly
This hotel was clean, comfortable and the staff was friendly. It was in a great location with nearby shopping and dining. It is also very close to Magic Mountain which was very convenient. nothing
Easy access from the freeway. The room was very clean. The staff at the front desk was very helpful and friendly. We used the in house shuttle service, the drivers were very nice and good drivers. The breakfast was made to order and the servers made you feel they were glad to see us. Thanks again for a fun stay!
The facility was good and in OK location for major attractions. I booked a double several days in advance. When we arrived I was told they didn't have a double and had to take a king room with rollaway bed. I was given $25 off and two drinks. It was too late on Friday to find another hotel in the area. The rollaway was not very comfortable.
Pros: -location -very clean -up-to-date -helpful and friendly staff -nice rooms -comfortable beds -delicious breakfast -Six Flags shuttle -very well priced -cozy and comfortable outdoor patio -nice pool Cons: -none. Seriously, this place was perfect for our needs
The beds were terrible. Very hard
Transportation to and from Magic Mountain was easy and convenient. The room was very comfortable and the pool/ spa was relaxing. The breakfast buffet was delicious and plentiful! No complaints here!
With the rise in parking cost at six flags choosing Hilton over comfort inn (where breakfast is included) for $10 more was a no brainer. The free shuttle service was just the icing on the cake to newly upgraded accommodations, cleanliness and pleasant staff. The second level has gorgeously high ceilings and not really a big point but I like the staircases being so open and not making you like you're about to be a victim in a horror movie. And even if breakfast isn't free the level of food service makes it worth it. Getting in early we expected to take a quick nap and go straight to dinner, but hitting the bed we immediately passed out in blissful slumber and come morning we didn't want to crawl out bed. As someone that travels to six flags 4+ times a year this is definitely my new favorite hotel. A second elevator would be nice, but not necessary
Be aware there is traffic noise. Travel with earplugs. Bed was comfortable although the non-smoking room smelled of smoke.
Quiet-didn't hear other people or the freeway. Heated pool and lounge chairs Vaulted ceiling on second floor Good breakfast including waffles, juices, cereal, fruit, and pastries Very nice staff Clean room with comfortable linens
How greasy these people are.
clean room. Comfortable bed. Fairly quiet considering the location next to freeway.
My family had a nice stay. Very close to Magic Mountain. Also had a nice breakfast.
There AC is quiet Their booking system and service provided are awful!
The front desk staff was friendly and helpful. It is near restaurants and shopping. More outside lighting is needed for the buildings in back.
Location adjustment to Six Flaga Old room, bugs, strange smells
Staff was great and so was the room.
Clean close to magic mountain They charged me twice and it takes two weeks to put my money back on my card.
Close to Six Flags. Facility undergoing maintenance and water was all over the hall. WIFI didn't work. Staff not very friendly.
All of it That I had to leave
The front desk staff was very efficient and pleasant upon check-in. We received a call in our room from the front desk shortly after we arrived to ensure we had everything that we needed. The common areas in the lobby were comfortably sized. The whole property was clean and orderly. The room layouts - standard for newer Marriott locations we have stayed in, are cramped. There are other hotels at the same price point that feel like apartments compared to the Marriott layout. If you are looking for a comfortable bed - look to other hotels. Marriott seems to use the cheapest mattresses on the market. Insufferable for more than one night.
The staff was frirndly and very helpful, the rooms were spacious and the grounds were gorgeous. The pool was clean and heated.
The pool is amazing. Great rooms. Uhhhh... Fee for parking? Didn't see that coming. No info about that when I booked or checked in. Also, no breakfast? I was under the impression that was complimentary. Nope. But Summer at the front desk was super knowledge & helpful.
Very economic, clean, close to six flags, and the bistro food was good. We were the only ones in line and the bistro staff didn't even greet us and let us know they'd be with us shortly until they were finished with whatever task they were working on. Also for the price of food you get very little.
Bistro was great for breakfast You can hear slight freeway noise
The staff was extremely helpful and kind. My bed was the best hotel bed I've ever experienced. Coupled with an array of pillow choices, one that was perfect, I slept very well. I did not like the lack of space in the breakfast room and the use of barstools that are not accessible to elderly/wheelchair guests. The hot tray was in the corner and the line waiting to get food blocked other guests from getting different items, i.e. waffles. The room itself felt as though it were missing furniture, such as a chair and ottoman; there was a lot of wasted/unused space.
good and clean.. too far away from LA center
The staff was amazing! Everyone went out of their way to say hello and check if you needed anything! Room had lots of outlets for all our electronics. 24 hour coffee/hot cocoa along with warm cookies at night was a huge plus! Not to mention yummy full hot breakfast and ice cold bottled water by the heated pool!
Staff was friendly, breakfast included was nice, room was cleaned very well. Nice hot tub. Everyone was helpful. It's nice that the hotel has gone smoke free. Small room for the price. No exhaust fan in the bathroom, hence when you take a shower, the steam builds up. We were on an end room and there was a light right outside of our room (kept the room with more light than I liked all night long). We had children running and very noisy outside of our room into the evening.
I liked the room (nice beds/ linens), workout room. Breakfast was good too While the breakfast was good, staff had a hard time keeping up with the cross country team that descended all at once. But even so, they managed pretty well. Need some overflow procedures! I bought my room on Travelocity, so could not see a closing receipt when I checked out. I wish that we're different. All in all, I liked the hotel and will come back if the opportunity arises. Thank you.
The staff offer excellent service, when booked in advance you get a better deal but overall above average hotel
The fasted check in and out I have ever experienced. Th staff was friendly and courteous
Very nice overall. Staff very nice.
Free breakfast and comp wifi Need to pay for parking there
I loved the room and the cocktail hour. The food was fantastic! My only complaint is that when I needed a luggage cart none were to be found. I had been to the lobby and was told someone would bring me one to my room. I had to call 3 more times and an hour later I finally got one. But whoever brought it didn't knock to let me know it was there. I found it by opening my door again on which it was put in front of another room.
Quiet The sofa bed was very uncomfortable. You could literally feel the springs when you put your hands on it.
I love this place. The staff is always very nice. The breakfast is great and the place is always clean. The happy hour is also great after a long day at the park. Other customers. Ha ha ha ha
So close to six flags. Free breakfast. Nothing! Amazing!
Great breakfast and very friendly staff! The carpet in the rooms could be cleaner. It looked worn and dirty.
Breakfast Wifi was down entire stay, unfriendly front desk
Check in host was very friendly, we loved the two rooms with kids, beautiful kitchen.
The room came with a kitchen, complete with fridge and stove top. The room was very nice, including the pull out bed. Great location! The woman who worked the complimentary buffet in the morning on 6/5 was absolutely amazing. There was some ketchup on the wall in the kitchen and the sink in the bathroom didn't look clean when we first arrived. Sink disposal in kitchen was broken.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
I loved the ease of check in. Centrally located with our outside activities, attractions, and even grocery and retail stores. The breakfast and ooey gooey cookies were awesome too! All was well.
Location Breakfast was pretty bad
Location, clean, size of room, free breakfast helpful staff.
having a kitchen and hot breakfast in the lobby in the morning no
friendly staff. good complimentary breakfast offering
Hot showers. Clean room. Kitchen ware and appliances was a nice touch. A decent amount of breakfast options. Comfy bed. Clean sheets. Nice cozy comforter. Staff was available when I stepped out of the hotel at 4am to go running. Parking always available. There is only one waffle maker for all of the breakfast guests and it only makes one waffle at a time. There was someone at the guest services desk when I needed to speak to someone at 4am, however I tried to call beforehand and no one answered.
3 mile drive to Magic Mountain thru town streets. Nothing
The staff was great, breakfast was great!
The staff was very nice and helpful. Had no problems checking in and out. The room was mostly clean and comfortable. From what I saw, the hotel overall was well kept, clean and comfortable. Overall very happy with my stay. Don't get me wrong, I think the cleaning crew did a great job and I know their job is tough, but I would just like to point out a couple of things that could be better: hair on the bathroom floor and coffee pot was not clean.
Most everything. The staff was great! The facilities clean and comfortable. Enough stations on the TV. Only complaint was the fitness facility could have been in a little better shape other wise no real complaints.
i loved the cleanliness and attributes, like microwaves and fridgerators in rooms. i love the sitting area in the room as well. it's spacious, clean, updated and a very pleasant place to stay. Breakfast was great too, alot of great choices of foods. i loved just about everything! my only complaint is i wish the hotel had a lounge to have cocktails.
Very pleased with this Comfort Suite. This one changed my mind after having a poor experience with one in San Diego. I will be back checking in now that not Comfort Inns are alike. Very good value, and easy to get to.
Great hot breakfast! Bacon, eggs, waffles, breads fruits cereals. Comfortable and spacious suites. Quiet. Clean room. Minor fixes needed in bathroom. Toilet ran and small spots of mold above shower as well as small area of wallpaper above shower needing gluing.
The lobby, gate, pool and parking is good. But it will help if they work a lot more on the cleanliness. The curtain had tears with about 3 inches long, the bathroom door and wall is extremely dirty. It had dark stain where you can see someone had an effort to clean it but it almost looked muddy, public toilet outside would probably be cleaner. I saw strands of hair folded inside our towel. Need a bit more lighting in their rooms. Overall, if they would have focused more on cleanliess inside the room it would have been a pleasant stay. Please read above. So dirty. Cleanliness 3/10
The staff seem friendly and the lobby was nice for a motel. The kids liked the breakfast offered. The room was good size. It does need some updating. There were unfinished patching on the wall. There was a tiny cockroach in the bathtub. That was the only roach we saw for the stay. Although I can't help but assume there more hidden behind the scene.
If it's nearby places you would like to go there is nothing wrong with this place. Got in, got out and my room was clean. The room was cheap too. The place is definitely older and not exactly in a "nice" part of town. If you don't care about those things it's not really a big deal though.
The breakfast was good. The pool was nice, but not clean, and no Jacuzzi which was sad after walking around parks all day. I have never written a review before in all of our travels but this was the worst hotel I have ever stayed in and we usually stay in $30 to $40 hotels. My daughters graduated high school so we thought we would treat our-self to a nicer hotel this time. The rooms were dirty! The tub had red stains so we didn't dare shower. The carpets had burn marks. The sliding glass doors were dirty and hard to use. The wall paper was falling off. Patches of the popcorn ceiling had come down. There was a chair in the room that was falling apart so we didn't dare sit in it. The internet was not good at all there was a lot of the time when we had no access to it at all. Barely any towels so if you did dare shower there was no towel to use at the pool. We had to kick the door to open it because it was so tight. The pillows were a joke they were barely pillows and there was only two on a bed. I wish I could post pictures so you can tell I am not exaggerating! I would never stay there again. We left early and got another hotel room and we were much happier!!!!!
Close to restaurant and Fwy access Housekeeping service Stole my husband new pants!!!
Price and Location Clogged toilet when we first arrived, called front desk three times before someone showed up. "Renovations" taking place with hammering at 7am.
The prices are cheap.
The convenience, it was near to my relatives home. The room smells, it was a very concentrate deodorant that cause my wife and me a terrible headache. The air conditioner location is under the curtains so I had to tied it using a phone cord to get the room some cooling which was very inconvenient cause the windows on front of may room could see through so while my room was cooling there was no privacy. The bathroom door was hanging on by a miracle. The room is full of yellow stains and hanging power outlets that is dangerous to any guest that stays in this hotel. Don't forgetting the unsafe of the front door once it is locking bolt feeling uneasy the whole night.
It was cheap and has a great location; there is cable, nice pool and closed parking lot. Rooms are big and the beds are comfortable. Essentially, you get what you paid for, a decent room for a decent price; if you're planning to use this only for sleeping and not to spend all day there. Rooms are a little dirty and lack some maintenance. Housekeeping did not clean our room half the days we were there.
It was near the cemetery where we needed to be... It was dirty... Staff either couldn't hear due to the bullet proof glass or they don't understand English well.... Tub was dripping water all nite and all the time... We are in a drought!!!!!! Drapes and bed was discusting ...
The bed wasn't so bad The bed
This place is blocks away from restaurants, stores and about 30 minutes away from Santa Monica. The beds are uncomfortable, looked like there was mold in the shower.... And the shower heads feels like someone is hoseing you down with lots of pressure. Unfinished patch work on the walls.
Nothing Upon our arrival and check in, we were assigned a room on the fifth floor. Having brought a number of items for family members, we needed to unload our vehicle as the Motel is located in a high crime area; full of abandoned buildings which previously housed Night Clubs, Pubs, Movie Theaters, Restaurants, and Strip Malls. I went in search of a luggage cart to speed and easy the task. Not finding any in the area of the elevator, I returned to the lobby and asked the front desk attendant where they stored them. I was informed they could be anywhere in the Hotel. After searching seven floors, I finally found one outside in the parking area. It was the one, and only one for the entire Hotel. Next problem we encountered was when I flushed the stool in the bathroom and water sprayed out from between where the tank sets on the bowl. I notified the front desk of the problem, and following repeated notifications to the front desk of the leak, it was repaired on the fourth day of our stay. During our stay, the fire alarm went off three times resulting in our evacuating the Hotel down five flights. The Hotel was undergoing major repairs due to the roof leaking and major water damage to dry wall in many areas of the Hotel. There Elevators move at the speed of stillness. They are hydraulic and jerk and bump you around as the hydraulic cylinders expand or collapse. The elevator by the lobby broke on the weekend, and all seven floors were reduced to one Elevator serving the entire population. The quality of the Continental Breakfast was very poor and second rate. We went out for breakfast after the first morning. The Hotel’s lack of concern for the well being and safety of their guests is a big issue. All you heard was guests talking about how bad things were with the Hotel and staff.
Very clean and organized staff is really courteous and friendly........ Very reasonable prices also Nothing
Staff was very friendly and available. Under construction which was not disclosed beforehand. Pool was dirty (had leaves and an outdoor chair in it). Rooms have very thin walls. There was no parking.
The staff was very nice. The parking lot was not good. People taking up 3 parking spots so you can't find a place to park.
Nice friendly staff, clean hotel. Great value compared with other hotels nearby. Breakfast was more than adequate, coffee, tea, orange juice, milk, cold cereal, instant oatmeal, fresh fruit, toast, eggo waffles, yogurt, and pastries! Pool and spa were very nice. Fridge and microwave in room. Bed was a little too firm for me but my husband loved it. Only complaint was the toilet seat was painted over, by hand, not really a high price item to replace, lol. Would stay here again.
The attendant at the front desk was very nice The cleanliness of the hotel is horrible. There were hairs in the tub and hairs in the towels. They had cleaned the room with an old mop that hadn't been rinsed which left the room smelling awful. I came back to the hotel late and with only a one night stay and an early departure, it wasn't worth moving rooms. There are some sketchy elements around the place, homeless walking out of the hills behind the place in the morning, a bit of loitering in the parking lot. While it is a Super 8 and provides a room with a roof, it also seems to be a last refuge for those who have been run out of the valley. It did what it needed to but I won't stay here again.
The night staff was great. They made checking in really easy. It's about 20 mins away from Six flags and the price was great.
Overall the stay was very good. We thought 9 am was a little early to end breakfast. Also the tub was very slippery. I almost fell.
Great price, clean, family friendly. Close to stores and restaurants. I had my 3 boys and husband with me and they were great! Didn't bother us. Though we didn't break any rules. Took the kids swimming which was great, they have a perfect pool for the littles that's 3 1/2 feet at its deepest. The jacuzzi was awesome after a long trip! A little far from six flags but we managed!
The restaurant across the street is amazing. Pricey but excellent. The staff at the hotel were polite and helpful, and the maid service was good. The hotel decor looks like it was stolen from 1989. The room itself looked okay, but the bed was hard and the sheets were some cheap synthetic blend that was very uncomfortable. The continental breakfast is minuscule and though served from 6am-9am it was picked clean by 8am. The vending machine(just below my room, thanks) stole my money.
Confortable bed and spacious. Pillows were not fluffy and front desk staff was not that friendly.
Its location to six flags magic mountain was decent. The shower was like an 80 year old woman drooling maple syrup on your back, the smell was that of fermaldihyde and cabbage and you had to pay an extra 15 bucks a day just to request non smoking, when really you were just trading in a smoky smell for that of something slightly less pungent.
They left the smoke alarm on the floor...I might not be as upset if they did something to make it right. All they did was apologize. Words are cheap.
Dont be fooled by the picture. This hotel is lame. I should've just booked the Marriott. Place. Room. Carpets. Front desk. Manager
Room was fine. Staff great. Location was good for me. I could come back from a stressfull day and have a drink in the bar, order dinner and feel comfortable being solo. Staff was very accomodating. Had a little trouble getting my boarding pass printed out. But the staff perservered and I got it. I had great meals at the cafe and also room service. Not sure that they are as green as they think they are. did not replenish the regular coffee packets.
Had a great room on the first floor with sliding doors that opened to a beautiful green court yard next to 2 spas very relaxing Wish there had been more eat in restaurants near by
Right on airport. Jets start taking off at 5am
I come here twice a year and always booked at this hotel. Last year stay was very depressing. The room not clean, staff not helpful, and hotel was under repair, which make a lot of noise. So everything was a messed. Now it is the opposite. All staff very accomodating, room nice and clean, everything in order.......I gave this hotel a FIVE STAR!!!
AC don't work.. No free parking "We had validation for over night parking and to our surprise they still charged the card "!.. Loud Airport/Air field within 200 feet & airplanes flying almost all night. For almost $200 a night NOT worth it !
Hotel was Clean, well-maintained, well-staffed, friendly...Not a bad place to stay! Bumps right up to Van Nuys Airport - and although the Jets dont fly in/out during the night (well, not usually...lol), they do start @5:00 AM as this is a Private Airport - My word of advice...Don't get a room on the Far WEST side of Hotel (my room was right across the parking lot from the Airport and those jet are LOUD @5;00AM!! (I'm a light sleeper too so it wasn't the best situation)....
Clean room for a good price near where I needed to go. Staff was friendly and answered all my questions. Rooms are plain wrap, with a view of a parking lot. Hallways and building looks a little out dated. Don't like paying for a hotel and then pay to park there. Nothing luxurious but not bad. No fridge, I like a fridge for my snacks! Airplanes were cool when you want to look, but not so cool when your sleeping!
Over all is great. None
Very clean and rooms look good. I got there at check in time and still had to wait 30 minutes for the room.
Nice rooms. Great value. Next to noisy road and railroad.
The motel was clean and think for the price, it is a great deal. I would book a stay again. Towels didn't smell clean
Really good place! Clean, nice renovated rook and affordable!
Very nice rooms, and comfortable beds. Front desk help, he needed to learn English better!
Very, clean, very great fragant,the room is very spacious, All brand new, I do recomend this hotel
Nice room: nice bed, excellent bedding, nice to have a fridge, attractive tiling. Good price. Very loud. Better weatherstripping/insulation on the door and window would help (The road and railroad noise is not going away). Terrible coffee in the lobby.
I was pleasantly surprised to see how big the rooms were. Everything was clean. Great location . The staff was so unfriendly. I went down to the lobby to ask for an extra towel and got asked "why?" Very rudely and then was told it was my fault for having the "do not disturb" sign on the door.... Sorry that I don't like having people come in my room when I have tons of stuff in there? Very rude staff.
Great value for your money. After reading so review I was like oh crap why did I book here. But that was not the case at all! It was clean and not noisy at all! Like some peoples reviews. When we go back to 6 flags we will definitely stay here again. You can't beat the price. I don't really have anything negative to say. The only thing is it's like a mile or 2 away from stores and gas stations.
Very affordable stay. Free wi-fi available Not too keen about the location. I was searching for a place to stay at Valencia right off of Hwy 5 and didn't know why they directed me to Santa Clarita. Hotel is right off a busy/noisy highway.
Very nice room for the price. Convenient location for Six Flags Magic Mountain. Free Wi-Fi in room. Loud highway noise. As long as you're a deep sleeper this shouldn't be a problem. Avoid the rooms nearest the road.
We booked a deluxe double queen and it was perfect, the rooms aren't enormous but very clean and well decorated. It has a fridge and a microwave.The location was perfect as we were visiting friends in the area. There is a railtrack across the street which might bother some but it didn't to us.
Rodeway Inn is located in the hub of Castaic, so you can walk to anything you need is was great.
The location of our was very quiet Night staff kept us waiting for long periods of time.
It was cheap. It wasn't at all roomy. They gave us 3 totally flat pillows for a king size bed. Staff wasn't very friendly
The bathtub looks like it could use some remodelling. The room had a strong smell of smoke (although admittedly it is a smoking room). However for the price and location, there is no better deal (at the time).
well, what they say is true. you get what you pay for. I searched for cheap and I got it. I did like that it was about 5 minutes away from six flags . it was clean. didn't like that the entrance to it on both sides is so steep my car scrapped twice causing bodily damage to my car underneath. I discovered a back way to exit the hotel so I used it. anyone with a low car avoid the front entrance .I drive a Chrysler 300 .
Overall the stay was good. Liked it. Nothing specific. I didn't find any negatives as such other than that your would find some large trailers also parked on the premises, but still thats fine.
The room could of been cleaned a little better in places. Candy wrappers around the sides of the bed and dusty. The breakfast could of went a little later in the morning
Check out The people running this hotel should seek a new line of work. The smell of the room was deeply disturbing. I think it must have been several years since it was last cleaned. Linens were torn, smelly and stained. Coffee at breakfast was tepid. Food was bad.
Location - was pretty convenient right off I-5, with several food options around. Hotel was dirty, looked unsafe, with mostly truck drivers staying there. There was a grop of peole outside on the balcony, smoking, drinking and being loud. We were afraid to call the front desk about it, as we noticed there was no security whatsoever. Complimentary breakfast was a joke.
It was ok for the money paid. The beds were rock hard and the sheets were stiff and stained
Nothing When I made the reservation it was for a handicap accessible room. When I showed up for check in at 1:30 AM I was told it was on the second floor with no elevator. They had a "handicap accessible" room I could get for an additional $20 per night. The scooter couldn't get into the room so I had to pick it up to get it in and out. The room was dirty. The beds uncomfortable. There were bugs. It was nothing like the pictures.
One of the staff members clearly went through our bags while we were out, luckily nothing of value was left. After requesting a non-smoking room we were given a smoking room anyways that smelled awful and had countless holes burnt through the carpet. The bathroom curtains were stained and dirty.
The staff was super friendly when checking in. Great location. Bare minimum sort of place but totally manageable! To be honest, it wasn't that clean. It was cleaner when we left than when we arrived because I did it haha. But the other issue is that parking sucks and they run out of spots quickly.
Extremely loud air conditioner. Woke us up throughout the night
The location The room was not worth the $150 plus tax price (more like $80-90) and the room had to be over 85 degrees when we arrived. At ten o'clock at night, I can't sleep when it's that hot.
I didn't even stay, pulling in and parking my car and seeing residents staring off the second floor did not feel safe. I payed a cancellation to get out of there, there were cars that were broken down, flat tires etc. looked like a place people lived, did not feel safe
Friendly staff. Quiet atmosphere. Ease of check-in/out. Drain in the shower was stopped up.
Behind the dressors, toilet, and bed had metal bars sticking out of it that caused us to injure ourselves. It was not a well taken care of room and wish I would have never stayed there.