Pros (+) The staff was very friendly, the room was great!! Their food is excellent!
Cons (-) Cleaner pools, and cooler gym facilities.
5 stars
El Dorado Seaside Suites by Karisma - Adults only
Km 95 Carretera Cancun-Tulum, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1910Photos of El Dorado Seaside Suites by Karisma - Adults only
Overview
Located on the banks of the River Maya in Kantenah Bay, the El Dorado Seaside Suites resort offers a unique experience and quality facilities to its guests. Some of the highlights of this property include a fitness center, tennis court, freshwater swimming pools, and a full-service spa. It’s also known for offering a unique Gourmet Inclusive Experience.
There are two parts to the El Dorado Seaside Suites, which are Infinity and Palms. Palms is the original section of the resort with an intimidating acreage that looks out to gardens and the ocean. It features authentic Mexican architecture alongside coconut plantations and a lush vegetation. The Infinity section is a relatively newer addition with an all-encompassing view of the ocean highlighted by breathtaking views, striking modern décor, infinity-pool balcony, and swim-up terraces.
Every suite comprises marble flooring and a hot tub large enough to accommodate two. Other highlights of the rooms are a furnished terrace or balcony, coffee maker, stocked minibar containing water, beer, and soft drinks, DVD player, and satellite TV.
As part of the Gourmet Inclusive Experience, guests get to take their pick from a selection of 11 bars and 10 restaurants that serve a variety of cuisines, including beach BBQ, Asian, contemporary Italian, authentic American cuisine, and fusion Latin food. The bars are spread across the lobby, pool area, and outdoors. The resort provides a glass of sparkling wine as a welcome drink. Guests can also have fun with activities such as snorkeling and kayaking, steam rooms and sauna, or take diving lessons in the pools.
Naay Spa is located on the premises and offers special body treatments, temazcal, massages, and facials. The resort also offers money exchange, a jewelry store, and tour desk services.
This beachfront resort offers top-of-the-line facilities that promise a fun and comfortable stay for its guests. It’s a wonderful option for travelling couples.
Latest deals for El Dorado Seaside Suites by Karisma - Adults only
Amenities at El Dorado Seaside Suites by Karisma - Adults only
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Scuba diving
- Diving
- Snorkeling
- Bingo
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness center
- Massage
- Sauna
Dining
- Wine glasses
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Valet parking
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Family friendly
- Indoor play area
- Complimentary breakfast
Health and safety
- Safe
Reviews of El Dorado Seaside Suites by Karisma - Adults only
8.5
Very good
200 verified ratings
Wonderful
110
Very good
20
Good
26
Okay
10
Fair
14
Mediocre
3
Poor
17
Summary of reviews
Guests say
Guests appreciated the friendly and attentive staff, as well as the beautiful atmosphere of the hotel. However, many reviews highlighted significant issues with the food quality, cleanliness of the rooms, and overall service, leading to a mixed experience. Some guests enjoyed the location and amenities, but others felt disappointed with the resort's offerings.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
122 reviews
7.6 out of 10
19 reviews
8.8 out of 10
2 reviews
9.9 out of 10
3 reviews
All reviews
Pros (+) We had a poolside swim up room that was fabulous. The room itself was new and very lovely. The patio overlooking the pool and the swim up bar were spectacular. We enjoyed most of the restaurants however felt a few of our meal choices could have been a bit better. We will definitely come back.
Pros (+) Ivan and Stephanie our butlers were amazing. They made arrangements for everything. Our beach bed was ready every morning. Gourmet pub restaurant had incredible selections.
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the El Dorado Seaside Suites resort?
The resort offers a unique Gourmet Inclusive Experience, a fitness center, tennis court, freshwater swimming pools, and a full-service spa. It has two sections, Infinity and Palms, each with its own unique features and views.
What can guests expect from the rooms at El Dorado Seaside Suites?
Every suite features marble flooring, a hot tub large enough for two, a furnished terrace or balcony, a coffee maker, stocked minibar, DVD player, and satellite TV.
What dining options are available at the resort?
Guests can choose from a selection of 11 bars and 10 restaurants offering a variety of cuisines, including beach BBQ, Asian, contemporary Italian, authentic American cuisine, and fusion Latin food. The resort provides a glass of sparkling wine as a welcome drink.
What activities can guests enjoy at El Dorado Seaside Suites?
Guests can enjoy activities such as snorkeling, kayaking, steam rooms, sauna, and diving lessons in the pools. The Naay Spa offers special body treatments, temazcal, massages, and facials.
What are some common concerns about the resort?
Some guests have mentioned concerns about the limited restaurant options for breakfast and lunch, as well as the need for more evening entertainment. Additionally, there have been comments about the limited availability of restaurant reservations and the need for improvements in room maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or gardens comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as Xcaret Park, Playacar Golf Club, and Mamita's Beach Club for a diverse and enjoyable vacation experience.
Consider the Gourmet Inclusive Experience
Guests appreciated the variety of cuisines offered at the 10 restaurants on-site. Don't miss the opportunity to indulge in beach BBQ, Asian, contemporary Italian, authentic American cuisine, and fusion Latin food.
Take Advantage of Spa Services
Guests spoke highly of the Naay Spa's special body treatments, temazcal, massages, and facials. Treat yourself to a relaxing and rejuvenating spa experience during your stay.
Be Mindful of Room Selection
While some guests loved the swim-up pool suites, others found the rooms to be tired in comparison to other resorts at a similar price point. Consider reading a variety of room reviews before making a selection.
Plan Dining Reservations in Advance
Some guests found the restaurant reservation system to be challenging, with limited availability at preferred dining times. Consider making reservations early to secure your desired dining times.
Be Aware of Limited Food Options
Some guests noted a lack of food availability during off-hours and limited options for lunch. Plan your dining schedule accordingly, especially if returning from excursions during non-peak hours.
Enjoy the Evening Entertainment
Guests enjoyed the nightly dinner shows and recommended participating in activities such as Aqua Zumba. Take advantage of the entertainment options provided by the hotel for a fun-filled evening.
Stay Informed About Membership Offers
Some guests mentioned feeling pressured about the hotel's membership club. Be prepared for potential offers and politely decline if not interested.
Consider Transportation Needs
If you plan to explore nearby attractions, consider renting a car as some guests found the shuttle bus schedule and availability to be inconvenient for late-night outings.
Location
Km 95 Carretera Cancun-Tulum, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Terminal marítima Punta Venado12.4 mi
- Xcaret Spa13.2 mi
- Xcaret Archaeological Site13.2 mi
- Xcaret Park13.3 mi
- Underwater Technical World15.8 mi
- Playacar Golf Club16.3 mi
- The Reef Marina16.4 mi
- Aviario Xaman Ha16.9 mi
- Terminal Marítima de Playa del Carmen17.3 mi
- Albertos SCUBA17.4 mi
- Parque 28 de julio17.6 mi
- La Fe18.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Dorado Seaside Suites by Karisma - Adults only
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $317 |
Average price (weekend night) | $308 |
When to book a room at El Dorado Seaside Suites by Karisma - Adults only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Playa del CarmenGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 17.4 mi |
Nearest Airport | Cozumel |
Distance to airport | 22.5 mi |
Everything you need to know for your stay in Playa del Carmen
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