Pros (+) The service was excellent
Cons (-) Need to have munchie foods available.
5 stars
TRS Yucatan Hotel - Adults Only
Ctra Chetumal-Puerto Juarez Km, 256-100, 77710 Xpu Há, Quintana Roo, Mexico
Xpu Há, Mexico
See location+52 984 877 2100Photos of TRS Yucatan Hotel - Adults Only
Overview
The TRS Yucatan Hotel is an adults-only destination hotel located on the beautiful Riviera Maya, located just 30 minutes from Playa del Carmen and other great local beaches and attractions. The luxurious accommodations are designed with relaxation in mind, providing rooms with stunning views of the sea as well as views of the lush grounds surrounding the hotel. Modern suites are appointed with all of the amenities that you would expect from a 5-star hotel. Just steps from the suites, guests can relax in the pool and enjoy the swim-up bar.
TRS Yucatan Hotel offers 24-hour butler service to all guests, as well as 454 suites and guest rooms with a variety of arrangements and views. There is a VIP beach area on the property that includes waiter service, as well as three private pools. The hotel also features six different restaurants and bars, as well as an array of different activities and events to enjoy. Four of the bars are located at the pools, making it easy to enjoy a cocktail while catching some rays or enjoying a swim.
Guests can enjoy many local activities just a short drive from this hotel, including Dolphin Discovery Cozumel, Kantenah Bay, Xel Ha, Rio Secreto, the Tulum Archeological Site, and more. White sand beaches and pristine views of the surrounding Riviera Maya are sure to offer tranquility and relaxation for anyone visiting this hotel. Children and pets are not permitted at this resort, which is designed exclusively for couples and groups looking to enjoy a tropical getaway.
Latest deals for TRS Yucatan Hotel - Adults Only
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at TRS Yucatan Hotel - Adults Only
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Canoeing
- Darts
- Archery
- Diving
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Saltwater pool
- Pool bar
- Sauna
Dining
- Wine glasses
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Garden view
- Lake view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Accessibility and suitability
- Entire unit located on ground floor
- Pets not allowed
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Toilet with grab rails
- Upper floors accessible by stairs
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Shared lounge/TV area
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Free valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Indoor play area
- Kids' outdoor play equipment
Reviews of TRS Yucatan Hotel - Adults Only
8.7
Very good
354 verified ratings
Wonderful
253
Very good
47
Good
19
Okay
5
Fair
6
Mediocre
12
Poor
12
Summary of reviews
Guests say
Guests praised the hotel's amazing location and exceptional service, highlighting the beautiful facilities and cleanliness. However, there were complaints about the food quality and some issues with management responsiveness. Overall, it's a relaxing resort experience with room for improvement in dining options.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.7 out of 10
164 reviews
8.3 out of 10
19 reviews
9.4 out of 10
4 reviews
9.2 out of 10
2 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at TRS Yucatan Hotel?
The rooms at TRS Yucatan Hotel are designed with relaxation in mind, providing stunning views of the sea and the lush grounds surrounding the hotel. The modern suites are appointed with all the amenities you would expect from a 5-star hotel.
Are there any concerns about the food quality at TRS Yucatan Hotel?
Some guests have mentioned that the food was okay, but they tend to enjoy more authentic cuisine. Additionally, they noted that the drinks are of low quality and watered down. However, others have praised the exceptional food and staff at the hotel's restaurants.
What are the unique offerings of TRS Yucatan Hotel's pool facilities?
TRS Yucatan Hotel offers a pool with a swim-up bar, as well as three private pools and a saltwater pool at the beach. Guests can enjoy a variety of pool facilities and experiences during their stay.
Is there any feedback about the cleanliness of the hotel?
Some guests have mentioned that by the last night, their room was not fully cleaned, towels weren’t replaced, and water and such wasn’t restocked. However, they noted that the staff remained amazing throughout their stay. Others have praised the clean rooms and the hotel's efforts to play environmental steward.
When is the best time to visit TRS Yucatan Hotel?
The low season at TRS Yucatan Hotel is in August, while the high season is in October. Visitors can plan their trip accordingly to enjoy the hotel and its surroundings during the best times of the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a sea view or a balcony facing the lush grounds for a more enjoyable stay.
Take Advantage of the 24-Hour Butler Service
Guests highly appreciated the 24-hour butler service, which was described as attentive and helpful.
Explore Nearby Attractions
Consider visiting nearby attractions such as Bahia de Kantenah, Akumal Beach, and Xpu-Ha Beach, all within a few miles of the hotel.
Be Mindful of Mosquitoes
Several guests advised bringing bug spray to protect against mosquitoes, particularly in outdoor areas.
Dine at the On-Site Restaurants
While some guests had mixed reviews about the food, others praised the a la carte options and recommended trying the different on-site restaurants for a variety of dining experiences.
Enjoy the VIP Beach Area
Guests highlighted the VIP beach area with waiter service as a great spot for relaxation and attentive service.
Take Advantage of the Private Pools
The hotel offers three private pools, providing a more exclusive and serene atmosphere for guests to enjoy.
Consider Transportation Options
Some guests suggested arranging for free transport from the airport, as they found the airport shuttle services to be overwhelming and expensive.
Embrace the Tranquil Atmosphere
Many guests appreciated the peaceful and therapeutic ambiance of the hotel, with its jungle-like grounds and soothing animal noises.
Engage with Exceptional Staff
Numerous guests praised the friendly and respectful staff, with specific mentions of exceptional butlers who went above and beyond to enhance their stay.
Location
Ctra Chetumal-Puerto Juarez Km, 256-100, 77710 Xpu Há, Quintana Roo
What's nearby
- Bahia de Kantenah0.8 mi
- Xpu-Ha Beach3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TRS Yucatan Hotel - Adults Only
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $535 |
Average price (weekend night) | $431 |
When to book a room at TRS Yucatan Hotel - Adults Only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Xpu HáGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Cozumel |
Distance to airport | 23.7 mi |
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