Overview

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

$79+

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Rates

Overall guest ratings

7.8/10 Good
Based on 2,776 reviews
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Review highlights

  • 8.7
  • 8.3
  • 4.3
  • 4.1

Good to know

  • Great view

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    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 2,776 reviews
    • 8.7 "Location is great."
    • 8.3 "Pool is good."
    • 6.1 "Rooms are ok."
    • 5.9 "Service is ok."
    • 5.2 "Average comfort."
    • 4.3 "Vibe wasn't good."
    • 4.1 "Value below average."
    • 3.9 "Breakfast is below average."
    • 3.5 "Disappointing food."
    • 3.0 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 1,276 reviews
    • 8.8 "Location is great."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.1 "Value below average."
      1.5 "The price was too high for 85%."
    • 3.9 "Breakfast is below average."
    • 3.5 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      5.0 "50% considered the lobby entrance to be so-so."
    • 3.5 "Disappointing food."
      1.5 "The price was too high for 85%."
      4.9 "51% did not like what was on the menu."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 1,388 reviews
    • 8.7 "Location is great."
    • 8.4 "Pool is good."
    • 6.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.6 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 3.9 "Value below average."
      2.6 "The price was too high for 74%."
      1.2 "88% said the breakfast was too expensive."
    • 3.9 "Breakfast is below average."
      1.2 "88% said the breakfast was too expensive."
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    Overall Rating

    7.8 Good
    Based on 111 reviews
    • 8.8 "Location is great."
    • 6.7 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 5.8 "Service is ok."
    • 5.8 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
    • 3.3 "Disappointing food."
    • 2.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Good to know
    "Great view"
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