Pros (+) Nice staff
4 stars
Oryx Grand Hotel Jebel Hafeet
Jebel Hafeet, P.O. Box 24476, Al Ain 0, United Arab Emirates
Al Ain, United Arab Emirates
See location+971 3704 6888Overview
Situated at the foot of Jabal Hafeet, Mercure Grand Jebel Hafeet is a comfortable place to stay in Al Ain and offers outdoor tennis courts, a rooftop terrace and a heated pool. The multiple amenities this chic hotel features include water slides, a Turkish steam bath and a sauna.
A wide range of personalized services are available for guests of Mercure Grand Jebel Hafeet, like an express check-in and check-out feature, valet parking and 24-hour room service. Guests can try out the recreational facilities on offer, such as squash courts, a playground and miniature golf.
The rooms at the hotel were refurbished in 2002 and have a mini bar, a private bathroom and a seating area. They each provide tea and coffee making facilities, wireless internet access and a bathtub.
During their stay at Mercure Grand Jebel Hafeet, guests can enjoy a meal at Le Belvedere, which offers international specialties. Drinks can be enjoyed at the on-site bar. A wide selection of cafés and restaurants are also found in close proximity to the property.
Al Ain International Airport is a 50-minute drive from the hotel. Al Ain Zoo and Higher Colleges of Technology-Al Ain Women's College are a short car trip from the property.
Latest deals for Oryx Grand Hotel Jebel Hafeet
Amenities at Oryx Grand Hotel Jebel Hafeet
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
- Free parking
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Restaurant
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Dining area
Pool and spa
- Heated pool
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Things to do
- Gift shop
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-smoking rooms available
- Increased accessibility
- Elevator
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Playground
Parking and transportation
- Free parking
- Airport shuttle
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Balcony
Fitness
- Fitness center
- Tennis
- Squash
Workspace
- Fax/photocopying
- Desk
Bedroom
- Wardrobe or closet
Health and safety
- Safe
Reviews of Oryx Grand Hotel Jebel Hafeet
7.7
Good
3744 verified ratings
Wonderful
1373
Very good
711
Good
697
Okay
298
Fair
281
Mediocre
119
Poor
265
Summary of reviews
Guests say
Guests have expressed mixed feelings about the hotel, particularly regarding the service, which many found lacking and unwelcoming. However, the location and views received high praise, with several guests enjoying the beautiful surroundings and amenities. While some rooms were noted as needing updates, the overall experience was positive for those who appreciated the location and facilities.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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Pros (+) There is nothing one can fault in this excellent hotel. The location and views were breathtaking. Here we are in the middle of a hot summer, and were able to enjoy a cool breeze night out in the Restuarent. We extended our stay one more day.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What recreational facilities are available at Mercure Grand Jebel Hafeet?
Guests can enjoy a wide range of recreational facilities at Mercure Grand Jebel Hafeet, including water slides, a Turkish steam bath, sauna, squash courts, a playground, and miniature golf.
What dining options are available at Mercure Grand Jebel Hafeet?
Guests can enjoy international specialties at Le Belvedere and drinks at the on-site bar. Additionally, there is a wide selection of cafés and restaurants in close proximity to the property.
What practical amenities are provided at Mercure Grand Jebel Hafeet?
Mercure Grand Jebel Hafeet offers practical amenities such as free parking, valet parking, and 24-hour room service. The hotel also provides an express check-in and check-out feature for added convenience.
What is the best time to visit Mercure Grand Jebel Hafeet?
The high season at Mercure Grand Jebel Hafeet is in February, offering an exceptional stay on top of UAE’s second highest peak. The hotel is also a great place for a weekend getaway with family, especially during the winters.
How is the cleanliness at Mercure Grand Jebel Hafeet?
The hotel provides clean and value-for-money rooms, and guests can expect prompt housekeeping service. However, some guests have mentioned issues with room furniture cleanliness, which the hotel is working to address.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Recreational Facilities
Guests enjoyed the squash courts, playground, and miniature golf. Make sure to take advantage of these facilities during your stay.
Consider the Weather
The hotel's location on Jebel Hafeet mountain provides a unique and pleasant climate, especially during the cold weather season. Be prepared to enjoy the cold weather and beautiful sunsets.
Verify Room Amenities
Some guests reported missing items such as water bottles and spoons upon check-in. It's advisable to check the room amenities upon arrival and request any missing items promptly.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Green Mubazzarah, Wadi Adventure, and Al Ain Zoo. Plan some time to explore these nearby places during your stay.
Be Mindful of Room Service
Several guests experienced slow room service and housekeeping. It's recommended to manage expectations regarding response times and communicate any concerns promptly to the staff.
Enjoy the Pool Experience
Guests appreciated the pool facilities and the exceptional night view. Consider spending time at the pool and enjoying the stunning night view from this vantage point.
Consider Dining Options
While the hotel offers dining facilities, some guests found the breakfast options limited and the dinner quality to be subpar. Exploring nearby dining options could be a good alternative.
Take Advantage of Special Services
The hotel offers a 30% discount on in-house massages and has a variety of activities for children. Consider availing these special services during your stay for a more enjoyable experience.
Plan for Recreational Activities
The hotel provides a wide range of recreational activities, including a fitness center, tennis, and squash. Plan your activities in advance to make the most of these offerings.
Location
Jebel Hafeet, P.O. Box 24476, Al Ain 0
What's nearby
- Jebel Hafeet1.4 mi
- Green Mubazzarah2.1 mi
- Wadi Adventure3 mi
- Al Ain Zoo7.4 mi
- Sheikh Khalifa International Stadium8.8 mi
- Al Ain Palace Museum9.5 mi
- Al Ain National Museum9.6 mi
- Al Ain Oasis9.6 mi
- Al Ain Mall10 mi
- Al Ain Sportplex10.1 mi
- United Arab Emirates University10.1 mi
- Al Ain Golf Club10.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Oryx Grand Hotel Jebel Hafeet
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $55 |
Average price (weekend night) | $70 |
When to book a room at Oryx Grand Hotel Jebel Hafeet
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Al AinGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 7.9 mi |
Nearest Airport | Al Ain |
Distance to airport | 16.2 mi |
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