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Excellent and spacious rooms, unique bathroom, great modern design, friendly staff. However the management of the hotel could be improved, as it seems. The hotel staff in the restaurant and breakfast room work extremely hard and keep being friendly under all circumstances, but there are simply too few of them to serve the guests in the proper way (result: long waiting times, cold food, empty buffets). This is really a pity for such a hotel. Besides, when there is a party in the hotel the other guests seem to be forgotten somewhat and might feel not so welcome.
we were impressed with the room, the comfort and the cleanliness also the style in which the hotel is designed the cost of breakfast is too much, and it is to far to walk to anywhere else to eat.......maybe this is why the breakfast is so expensive
The staff were friendly an d helpful and the hotel was very luxurious. There were only four of us staying in the hotel and the breakfast was not what you would expect from a 5 star hotel.
Absolutely gorgeous hotel. We had a superior room and it was extremely comfortable and spacious. It had the best bathroom I've ever seen and had a decent hairdryer that is so important to us ladies! The pool area is very well presented, with very comfy loungers. Some attention to quality is needed in the restaurant, although the staff were very polite and friendly.
Great golf course, very trendy hotel, rooms very clean and comfortable. Not much English spoken with reception staff
Bathroom and breakfast Room service
very nice rooms and swimming pool although we did not eat in the hotel restaurant looked very nice and reasonably priced bar closed before the stated time and we could not get even a cup of coffee
Location to main roads Breakfast was cold....could have been hotter. Should have more umbrellas by the pool for shade
Good facilities and easy to find. ok for food and useful to have 24 hour reception. Good for parking, although signal on Wi-Fi weak at times. Could have offered a better rate.
The helpful staff. Distance from Alicante airport.
spa and dining,great food! need a vehicle to get around.
To be fair the Hotel is comfortable, and the Spa is nice, but it's in the middle of knowhere, and without a car a taxi costs 30 euros return to the nearest (not very nice ) beach. Breakfast was extra, and at nearly 22 euros for two, not cheap, plus they did not even give tea/coffee facilities in your room.You could of course use something from the Fridge....(If you want to get a bank loan !!!)
the staff were very helpful. The hotel bar and snack prices were very reasonable, which is very unusual in our previous experiences. No.
Staff were lovely. wished there were tea/coffe making facilities in room.
Very good atmosphere, staff very kind and helpfull from early in the morning untill very late in the evning/night. Good food for good price. Lots of facilities. Well located, very nice views.Appartments very neat but not all of them with airconditioning, you have to request a room with airconditioning, otherwise too hot. Very recommendable
Swimming pool was nice and quiet Reception was the hotel bar, We were left waiting for about 10 mins before anyone even spoke to us. Reception Staff were rude - you would not think we were paying guests. cochroches in the room. No air-conditioning even though on booking hotel site it was an air-conditioned hotel - left after 2 days even though we had booked for 6 - were charged for 2 days - never again in my life would i stay there.
Arrived 5pm room not ready and not 3 single beds in room as stated in booking but a double and one single reception gave us a comp drink while room was prepared We decided to eat in the hotel and what a mistake - gave starter and main course details to waitress received starters in 30 minutes asked where our main meal was on three occasions it arrived 90 minutes after we ordered it - service awful - No sign of ten pin bowling advertised ??
Small hotel with excellent facilities - gym, bowling, pool and mini golf and some evening entertainment. Ideal for families. Directions to find the Hotel on the web site could do with updating. Staff very friendly and helpful.
Great location. hotel clean and well presented. staff were helpful and welcoming None
Nice friendly Staff Wireless internet had a poor connection, No English tv Channels on tv in Room
The wonderful views, the excellent catering, the incredible staff and general good feeling of the whole environment no air con in the lower rooms
The perfect hotel to spend a night after a long journey from England. Fabulous views and a relaxing atmosphere with a nice pool, lovely terraces and even a hot tub. Great 'Full English' breakfast cooked by an extremely attentive English lady who was cook & waitress! The Spanish lady who we met on arrival was rather unfriendly
It suited what we needed and proved a good base from which to conduct our business. It was clean and the staff and facilities were good.