Cons (-) Bed was as hard as a rock/ When I booked my room online it stated it came with a tv, upon arrival was told room had no tv and I had to pay more to get a room with one.
3 stars
Hotel Aurora
Overview
With a stay at Hotel Aurora in Almaty, you'll be within a 5-minute drive of MEGA Park and Casino Zodiak. Free self parking is available onsite.
Amenities at Hotel Aurora
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Airport shuttle
- Parking
- Laundry facilities
- Hairdryer
- Express check-out
- 24hr front desk
- Safe
Services and conveniences
- Room service
- Express check-out
- 24hr front desk
Parking and transportation
- Airport shuttle
- Parking
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Designated smoking area
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Health and safety
- Safe
Spa
- Sauna
Reviews of Hotel Aurora
6.2
Okay
115 verified ratings
Wonderful
32
Very good
10
Good
13
Okay
7
Fair
12
Mediocre
15
Poor
26
Summary of reviews
Guests say
Guests overwhelmingly express dissatisfaction with the hotel's cleanliness, reporting issues such as dirt, bugs, and broken facilities. Service is also criticized, with many mentioning unhelpful staff and poor communication. The value for price is deemed low, with guests feeling they paid too much for the quality received. Despite some positive mentions of location and friendly staff, the overall sentiment is negative due to these significant issues.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.4 out of 10
9 reviews
5.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's room service?
The hotel offers room service for your convenience, allowing you to enjoy meals in the comfort of your room.
Is parking available at the hotel?
Yes, the hotel provides parking facilities, ensuring a hassle-free experience for guests with vehicles.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds, ensuring a restful night's sleep during your stay.
What is the best time to visit the hotel?
The high season at the hotel is in September, offering an ideal time to experience the hotel's offerings and nearby attractions.
What are the hotel's standout amenities?
The hotel features a sauna for guests to relax and unwind, adding a unique touch to your stay experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Visiting in August
The hotel's low season is in August, which could mean fewer crowds and potentially lower prices.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Almaty Central Stadium, Almaty Opera House, and the 28 Panfilov Heroes Memorial Park.
Request Room with a View
As there were no specific positive comments about the views, it might be beneficial to request a room with a view when making a reservation to enhance the overall experience.
Utilize the Airport Shuttle
Take advantage of the hotel's airport shuttle service for convenient transportation to and from the airport.
Check Room Type Policies
Ensure to review the cancellation/prepayment policies for different room types offered by the hotel to make an informed decision when booking.
Enjoy Sauna Facilities
Guests can unwind and relax by using the hotel's sauna facilities, providing an opportunity for a rejuvenating experience.
Take Advantage of Room Service
The hotel offers room service, providing guests with the convenience of enjoying meals in the comfort of their rooms.
Utilize Express Check-Out
Guests can save time during departure by utilizing the hotel's express check-out service for a hassle-free experience.
Consider Bringing Toiletries
As there were no specific mentions of toiletries provided, guests may want to bring their own toiletries for added convenience.
Inquire About Designated Smoking Areas
For guests who smoke, it's advisable to inquire about the designated smoking areas to ensure a comfortable stay.
Location
Rayimbek Ave 212A/7, Almaty 050061
What's nearby
- Almaty Central Stadium2.2 mi
- Almaty Opera House2.8 mi
- Almaty Cathedral3 mi
- Zenkov Cathedral3.1 mi
- Republic Square3.1 mi
- 28 Panfilov Heroes Memorial Park3.2 mi
- Presidential Palace3.3 mi
- National Museum of Kazakhstan3.3 mi
- The Central Museum3.4 mi
- Hippodrome3.9 mi
- Television tower Alma-Ata4.7 mi
- Shymbulak Ski Resort10.9 mi
Policies
Check-in/Check-out | Check in anytime after 8:00 AM, check out anytime before 7:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Aurora
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Aurora
FAQs when booking at Hotel Aurora
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See most recommended stays in AlmatyGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
2.6 | 2.6 mi | Almaty | 9.8 mi |
Everything you need to know for your stay in Almaty
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