Would you like to save as your currency permanently or for this visit only?
We are a young family with a 3 year old and a 5 month old and decided to take a weekend trip last minute. A lot of surrounding hotels were booked full so we went with the Wyndham and it all worked out. Our first room was on the ground floor and unfortunately had some small roaches. After voicing our concerns, the Management quickly rectified the situation by offering us another room. The second room was very clean and had everything we needed. The hotel offers two pools, (one with a small waterslide for the kids), free DVD rentals with a current selection, free chairs and umbrella on the beach, an arcade, and a gym. Our 3 year old had so much to do she didn't want to leave. We watched a pod of dolphins from the balcony and enjoyed our time at the beach before leaving. They also let us use the pool for the rest of the day after we checked out. Overall, I would say minus the setback of the first room it was a perfect stay. The staff and management were above and beyond helpful in taking care of all our needs.
Location was nice as well as the pool with beach access. The staff was friendly. Everything was good except that I had to call twice and go to the front desk to request them reset the wifi. None of our devices would connect and everytime I called, they said they would send someone up right away to fix it. The day we checked out they finally fixed it.
We had a patio that was beach view when we opened the door we could hear the ocean waves roll up on beach. Great hotel for family: the beach is beautiful great pools & hot tub. The restaurant had great food & they had movies you can use for free. We will be back. We had a great time!
The beach access is great. Beach umbrellas and chairs are great. Beach staff very helpful. Pool is nice. The location is great. I checked in with my family, we went to the room. Once I opened the door I was hit with a musty smell, come to find out it is due to the leaking toilet. I will tell you more of that in a bit. After putting up the luggage, my wife went into the bathroom and found some one else's clothes in there!! I am not sure how house keeping cleaned a room and left clothes hanging on the back door you can not miss it, it is a tiny bathroom. At this point my trust in a clean room is gone, how do I know if the sheets were changed or the rest of the room cleaned up. The main door to the room did not close tightly it is loose when you touch it, this made my family feel unsafe, the backdoor handle is also very loose (about to fall off), again not feeling safe compounded by the not feeling clean. I used the phone to call the front desk and complain and handset did not work, It only worked using conference speaker. As for the toilet the floor kept getting puddles, the toilet was leaking from the base, I had to place towels around it to keep from my kids and myself stepping into leaky toilet water and transferring to the rest of the room. I tried to talk with the manager that night but she was not in and the front desk staff told me "they can send a tech that night to see if they can fix it or wait until the morning to talk with the manager" (I had just driven 8 hours from Orland heading home to Texas, I did not want to stay up half the night with a tech in the room). I went the next morning to talk with the manager and was told she would not be in until noon or so. By this time I had given up - I was only staying two nights and wanted to enjoy the beach before getting no the road for 11 hours heading home. I will definitely not go back there. I stayed at a Hampton Inn on the beach in Biloxi for only $80 and it was great. I spent more than $225 a night at this place that carries a great name Wyndham. Wyndham Management should be aware of their rooms and have them fixed. On a last note, my children got to see a drunk man escorted out of the pool in the evening while families were watching Zootopia on the Pool screen, that was eye opener for them as well as for many other guests that night.
Breakfast not included
The beach access was great, we really enjoyed waking up to a beautiful day right in front of the ocean. The pools were also a favorite to my family. They had activities every day for my young children to do, and they had plenty room for everyone to feel comfortable and not too tight. The access to the free beach chairs and umbrella were a wonderful addition. They also had free bike rentals. I wasn't satisfied with my room location. I was told i was getting an oceanfront room with a private balcony ( which we did) however, it was on the third floor and we could barely see the beach above the sand dunes. I would recommend to get a room from the 4th floor and above if you really want a beach view.
The staff was very friendly and the hotel was right in the water. We had a balcony with a view of the pool and ocean. They also had a movie rental section where the movies were new and free. We went over to Destin which isn't far at all and the water was so much prettier and the nightlife was much better. I'm the future, I will probably stay in Destin for those reasons which the hotel has little control over.
I liked that the rooms has a DVD player, refrigerator, and a microwave. The lobby will amenities like DVD rentals (free of charge) and the workout center. The large heated pool was nice, because the weather was so cold and gloomy. The staff was very friendly and accommodating. The room was clean, but there was some thing dated about the color and layout. It was muggy in the room, and you had a choice of making it extra cold, and the mugginess was gone, or room temperature with all the mugginess. The rooms facing the big pool had nice views, but they crank up the music at 9:30 (even on a Saturday) and it doesn't end until 10pm at night, so no sleeping in or taking a nap during the day here.
The resort was right on the beach, but there are literally dozens of other resorts right on the beach so that's not saying much We killed one cockroach and saw another. The wifi never worked in our room. The bed was like sleeping on cement with a downy layer on top and worst of all, when we told the front desk about these problems (twice!) they said I needed to talk to a manager who wasn't there the first time and didn't even care the second. Not accountable for their failures AT ALL! There are literally dozens of other hotels nearby I would never stay there again.
Our over all experience was great! The room we had was in the 300 range, which is closer to the view of the pool. Hence it's loud if you have small children it will be loud at night til 10pm when the pool closed. I recommend the family with kids or early sleeper get the higher floor. Our room was loud so the representative in the front was so nice and awesome. Her name is Morgan and she is friendly and helpful. She helped us get a room with less noise. All and all we enjoyed our stayed and it was good Mimi vacation we had. Not much disk-like depending on your lifestyle and what to expect.
Friendly, helpful staff. Comfortable bed.
Right on the beach! View was beautiful! The rooms on each end are on the outside of the building because the stairs wrap around. We had one of those rooms....and since it is actually outside I guess the weather or humidity has made the door have a big gap (killed a roach while we were in there ~gross!) also our refrigerator did not work. (Also downstairs by the bar and pool area the trashcans have a bunch of roaches!)
Waterfall bar Dirty and small rooms
The layout and design
The way that certain members of desk staff, including Patti, handled the situation promptly and appropriately--showing they care about the customers. Upon arrival, food was left in the refrigerator from the previous guest and not cleaned out. My room was not cleaned on Thurs., 6-1-17. Food was left in there from room service when I was told it would be removed. Room was not cleaned and towels and wash cloths were not replaced. Certain members of cleaning staff laughed about this when told of the situation.
the resort seems pretty old...
Everything you need is on the property! There are restaurants, a souvenir shop, two different pools, a kids water park, and a grotto bar. What more could you want? And it's ocean front. We loved that we could rent chairs and an umbrella for a flat rate and not have to worry about lugging things down to the beach.
The view from the room was great Staff was friendly Convenient location The hallway are creepy The tub needs updating now! The green door need to be painted another color Smelled like cigarettes and air freshener in the hall and elevator BAD PARKING not enough spaces guest room doors slamming shut all night
The run was comfortable and clean. The pool was fun to hang out at. The pool water was really really cold. The food was not very good at either restaurant. Children were coming into the grotto bar.
The beach & grotto The breakfast was a little pricey, most hotels we stay at include free breakfast
I liked the view and closeness to the beach. I didn't like the fact that the house keeping staff could not speak English and made it very difficult to get the room cleaned in the proper way.
I loved that it was right on the beach, comfy beds, fridge in room, decent restaurants on site and within walking distance, awesome pool and grotto bar area, laundry room on site, heated pool for night time, grills to use on beach patio, would definitely come back!!! DO NOT EVER GO ON 4th of JULY WEEKEND!!! There is a HUGE, very weird Christian cult that comes every year. There were at least 200 of them, doing baptisms in the ocean all day, and at night was just trying to walk to my chair with my boyfriend to have a drink, listen to music, talk, look at the stars, and had to walk through a huge gathering of them all kneeling in rows staring at the ocean silently--thought they were looking at fireworks or something at first but noooo. Felt weird to have to walk through them but too many to go around. Pick another weekend and it will be great! Also, they make you check out at 11:30 and want you to turn in your wristband, so if you want to stay that afternoon, hide them and tell them you lost them. You will have to pay $10 a piece but worth it if you want to enjoy rest of day
Love the amenities. Several pools. Needs to be cleaned. Spots in pool. Hot tub.
Being right on the beach with a balcony facing the ocean was great! Heated pools and hot tub were nice to have since we came in winter months and ocean was cold. Also liked having a full fridge and microwave in room. Noise, there were a lot of families with children staying near us. You could hear them in the halls running and above us. But I guess that's to be expected in a hotel, just felt that I could hear them well.
Proximity to beach. We were placed in a handicap room with walk in shower, the shower over flowed and entire bathroom floor was flooded every time we showered. We had to call multiple times for extra towels to dry the floor. The channels on the tv kept going in and out which is frustrating when you're trying to watch a game. Thin walls and loud guest made it impossible to get a good nights rest. Will not be returning. Front desk was beyond indifferent to all complaints.
We came for our anniversary with the intention of getting a nice room on the beach especially for the amount charged for the room but instead we got a motel like room with an horrible view of the parking lot it took all I had not to busy out in tears.. The staff was not friendly and when asked about changing rooms was told no.. I am very disappointed. We came for our anniversary with the intention of getting a nice room on the beach especially for the amount charged for the room but instead we got a motel like room with an horrible view of the parking lot it took all I had not to busy out in tears.. The staff was not friendly and when asked about changing rooms was told no.. I am very disappointed.
On the beach. Could use an update
Hotel room weren't in same building as advertised.
Proximity to the beach. Rude front desk staff. Housekeeping chat it loudly in the hallway, so I'm just standing around looking annoyed when you need it to pass through. Called before booking and wasn't told hotel is under renovations. Need it 10 extra minutes to check out and was told it was OK bye front desk. Minutes later front desk called back and tells us it's not OK. Get third call saying it was OK... all of this for 10 extra minutes.
The room overall was quite nice. I like that I had a fridge and microwave. The pullout couch was nice for the extra sleeping space, especially since I was traveling w/a friend. proximity to the beach and the pool/courtyard area were all great! Was not a fan of the bathroom. No exhaust fan meant it stayed steamy, and of course nothing to suck up any smells. the shower design allowed water to get all over the entire bathroom floor. And lack of usable counter space as well. If the shelf above the toilet was flush with the wall instead of having that 1 inch gap, it would have been helpful, stuff kept sliding and falling through that gap, which was pretty annoying.
The staff was friendly and helpful. This hotel sticks out like a sore thumb along the Blvd. The color, decor and overall condition of this Hotel is poor and distasteful. Our room was clean but yet in need of a renovation. I was so disappointed in the quality, for the price that I actually inquired elsewhere for a room, and was just eat the price of this room. Unfortunately all was full on the strip. In my younger years of staying in hotels during spring break, this would have been ok, but with a family no!!
The staff was friendly. If you stay ocean side, the view is beautiful. Our mattress was hard and not comfortable at all. The shower head dripped and we had to hold down the handle to flush the toilet. The refrigerator noise was irritating while trying to sleep. The hallways aren't carpeted, so anyone walking by made excessive noise. We won't be staying here again.
Staff was super attentive toward myself and my best friend. They made our stay better than expected and will most likely return. Door was often jammed.
Nice and fresh looking decor, breakfast was delicious, overall a great time
View,room,location.beach chairs Towels,both beach and room,breakfast,no close place for dinner
Location Breakfast and elevator
Is was a very enjoyable trip to Walton Beach our stay at your facility was great we had a great breakfast the staff was friendly and helpful our room clean and comfortable No dislikes
The staff was super nice and that is very important to me. The hotel was fun and cute, very family friendly. The veiw is amazing. The price is affordable. Overall we had a great stay and would stay there again. The kind and cheerful staff really left an impression on me. My favorite staff member is Dan. He sets up the umbrellas and chairs on the beach. He is very nice and hard working. We had a large group and he rearranged our umbrellas to make sure our group could sit together in the shade. The front desk people are extra nice too. The beach waitress was friendly and happy as well. While the rooms were clean, the maids totally skipped our room repeatedly. We called the front desk and asked to have our room cleaned, and they sent them up, but we always had to call. It wouldn't have been a big deal, but we were out of towels and sand gets everywhere. We didn't want to sleep another night in a sandy bed, so we decided to call. To no fault of the hotel, but important to note, we went in June and the ocean was full of what the locals call "June grass" it made the water green and it was gross to swim in. The grass stuck to everything. It had a light, moss like texture. If I go back I'll go in July.
It was very clean and right off highway. There is no real dining room to have your breakfasts so you have to grab food and go back to your room. It was very hot as hallway have no a/c and the one elevator in whole building was very slow and hot! Also it is not "right across from ocean" as your view is other buildings actually on the water.
All the staff that we dealt with were polite and helpful. Rooms were clean for the age of the hotel. Close to public beach and restaurants. Easy location. Shower heads were weak and had a very wide spray. It was difficult for my 6 year old to wash her hair.
Beds were comfortable. Room was clean. Nice buffet breakfast. Clear pool. 1 minute drive to free parking for beach. 6-7 min walk to the beach from the hotel. All the staff were very nice. 5 minute drive to Destin with no traffic. 15 min drive with traffic. Short drive to the grocery shopping at Publix. Short walk or drive to restaurants. Room door opened to the open hall way.
-Quick entry/exit process (seconds for each). -Staff responded immediately to an issue with the TV and repaired within 2 minutes. -Bedding was reasonably comfortable. -It was clearly either a smoking room, or the previous tenant smoked in the room. There was no mention of that. -Small detail, but it seemed odd to not have even a small trash can in the bathroom. -Could use some modernization (mini fridge/microwave/coffee pot).
This being a great Location was the only thing that saved this review. The stench of mildew was overpowering the room. It left everything feeling damp and musty. A good suggestion would be to install a dehumidifier in every room. I could not walk on carpet without shoes on. I will not be going back nor do I recommend to anyone. Hope this review helps someone who is considering this hotel.
how close it was to the beach the construction in the arae
Price. Inclusive Brkfst. Location to Beach & other amenities Staff was friendly & courteous The Room Service started off OK but slowly declined. I.e. No bed making unless told, no fresh shower mat. Room seemed somewhat damp. Nothing dried out very well especially bathroom. Brkfst items declined after 9am on certain days. Poor ventilation thru-out. A nice heat lamp in bathroom would b ideal Condition of room clean but ceiling & curtains need upgrade
The beds were great! The continental breakfast was good. Sometimes hard to get out of parking lot due to traffic but manageable.
The location is great, very close to the beach (we walked there several times) the staff was very friendly and helpful. The rooms were a bit smaller than we anticipated ( had double queen) we had 2 couples and it was a bit cramped with luggage and coolers. However for a quick stay the price was great and convenient for a very fast beach trip.
i liked the short breezeway type hallways poor parking lot
Great location with a water view from the top floors. Building showing its age despite a modern updated feel. Some peeling paint in the bathroom.
Very worth the money for one night before checking into our condo. We will definitely try to stay here again next year. Check in was easy Breakfast was great (waffles, biscuits, cereal, pastries, coffee, juice, etc) Rooms mostly Looked and felt clean Beds comfortable Staff very friendly The floor/carpet had my bare feet dirty after just a little bit of walking be around barefoot, but I'm not sure that can be helped because so close to the beach. Wasn't a huge deal, We just kept our shoes on once we realized it. It won't keep us from staying here again bc the rest of the experience was great.
Rooms were very nice if a bit small. Internet hasn't worked properly time we've stayed at this hotel. Even after notifying management. They responded quickly, but within a short time, the wife was out again. Pool was very cloudy this stay. Need to check on pool chemicals more often.
The friendliness of the staff
I loved the polite and friendly staff! They serve a huge breakfast with many choices! I absolutely LOVE that are truly pet friendly- and even have an area for walking your dog! So awesome! The hotel was so clean, and the pool was very nice! I will stay here again! They even helped us when we chose to stay another night, unplanned. They were quick to keep us informed and updated. Nothing that the hotel did was a problem. It was the careless, irresponsible people who were letting their dogs use the bathroom in areas that WERENT designated for dog use. And NOT cleaning it up. Those kind of people are the ones that ruin it for others.
The staff is great young people. Really good quality. Courtyard's use to have great beds and one of the reasons I book them. I have stayed in two this trip and the beds are more like a Best Western and not a plus. One in Louisiana and this one in Florida.
Hotel was new with modern decor. Rooms and other areas were sparkling clean. Hotel staff was very warm and friendly. Rooms have views of the Gulf as well. Hotel has a wooden pathway out to a pool with a bar that also leads out to the beach. No issues!
Had to wait an hour and a half after promised check in time for room to be available
We like it very much it was clean and the beds were comfortable. All in all except for the weather we appreciate our stay at Hampton Inn Fort Walton Beach.
Nice beach front room with comfortable beds. Very friendly staff. Good breakfast. A few hairs in the bathtub. When the air conditioner is on and you are sitting on the balcony it is impossible to hear any ocean sounds. And, the balcony needs a small table and nicer chairs.
We loved the location. It was literally right on the beach! And Amanda was so great! Helpful, Friendly and went the extra mile to make us feel comfortable and happy!!
Beautiful decoration, nice pool, friendly staff. N/a
The friendliest staff I have ever experienced at a hotel. They hotel was very nice and very clean. I cannot believe how great and helpful the staff were. If you are traveling to Fort Walton Beach, this is the perfect place to stay. I did not have a single complaint about this hotel.
Breakfast until 930 & location to wedding venue Small bathroom
Location, towels, vending machines, price, TV and channel selection, pillows Greeted by a faint smelly odor in the room as if the guest before us was still there. Made us uneasy about the quality of the cleaning that was done.
Breakfast was good. Rooms were clean. Not enough lightening in parking lot
The hotel was very clean and the bed was super comfy. I would stay there again when I visit Destin next time.
The location to my personal destinations The entire property is unstaffed and spread too thin to accommodate the occupancy during my 8 day stay. Breakfast area was not clean and never a suffice amount of food to support the guest. The outside propert lights in the parking were burned out or never turned on even after I advised the Manger or General Manager of the unsafe conditions at night. The staff although very friendly had the "not my job, go tell it someone else" attitude. Too many times we had to go off site for the "Free Breakfast" included in our pricing. Housekeeping was always it or miss, to inconsistent for a property like this. I would not recommend this property for a stay in this area. Too many other options available until this Hotel makes some changes or trains additional stakeholders.
Breakfast was good. Scrambled eggs and sausage were a nice surprise. Orange juice was bit watered down but drinkable. Coffee was very good. Room was comfortable and smelled clean. Slept very well. Not enough table/shelf space for our stuff. A little extra table would have been nice. The toilet paper they are using is absolutely horrible!!!
Friendly staff & excellent breakfast Mattress had soft spot on one side as if the springs had failed.
Friendly staff, excellent breakfast (the mini omeletes were a nice surprise), very comfortable room, good location in Destin. This is the forth or fifth time we have stayed here and we always have a good experience. Just like the last time we stayed here last year, the toilet paper is really horrible--just falls apart. But this time we brought our own TP, and so problem solved.
Staff was great Location was good Price was good Room is good not great but it was great for a quick two day trip Overall I will stay here again! The breakfast isn't good Need more options
I liked how close it was to everything. No balcony from the room.
Good location, excellent price, great breakfast, courteous staff The mattress was worn out and uncomfortable.
Not much Smelled, bath tub wouldn't drain, light shades broken and old
Condo was beautiful, spacious for 2 adults and 2 kids, and very comfortable. 1 heated pool, 1 pool big enough probably to fit the entire complex at the same time. View was amazing and the water almost Caribbean looking. Plenty to do in Fort Walton, and Destin which was only 10 minutes away. The best part of Fort Walton is how clean and peaceful it is. Destin is also beautiful but a lot more touristy. We will definitely be returning but in the summer this time. Weather temperatures were great but water not so much. Wish the big pool was heated as well, it went pretty much unused the whole week because of how cold the water was. The ocean was also too cold for comfort, unfortunately. Our room was great but could definitely use some new shower heads.
Great price for a beach front hotel - very clean with modern appliances. The bed is very comfortable and the staff will go out of their way to accomodate you. The walls are too thin and you can hear conversations in other rooms. Also, the elevator runs from the parking lot to all floors without stopping at the lobby floor first - this means that anyone can come off the street and gain access to all floors without any noticing. Need better building access security even though it is located in a relatively safe area.
Very clean and bed was very comfortable. Liked the hardwood floors as opposed to carpet. Affordable There was no breakfast offered. Location to beach wasn't great. Definitely couldn't walk to the beach
The room was clean. The beds were comfortable. The water pressure was great. The staff was nice. The wood floors were really nice. It's a good place to stay for a few nights and it's about two or three miles to the Destin Boardwalk and beach. The outside of the hotel sourroundings looked a bit sketchy. The room smelt a little stuffy, so bring some air freshener. Be sure to request that the Air conditioner is turned on before arrival.its Florida & it's hot!
You could smell how clean it was, comfy bed, having a personal fridge and microwave was nice. Marble topped everything. For the money very spacious. Only one vending machine/soda machine and it's located at the front by the office. No other complaints really.
The hotel was very clean, the staff was super friendly and I was very happy there was recycling going on.
This was the WORSE hotel I've EVER stayed at. I checked out a day early bc it was so bad. There was mold in the shower. Out shower broke twice and when we called the front desk to have them come fix it they were so rude about it. The room was dirty. The microwave and mini frig looked like neither of them have been cleaned in months. Please DO NOT waste your time or money to stay there! I hated the whole time stayed there...
Our room was clean and comfortable. Staff friendly to us. No frills but wasn't expecting that. Other reviews were bad and when I checked in there were two couples demanding refunds saying they couldn't stay there. Clearly they had a different experience than we did.
Very nice rooms The staff was rude
The hotel was affordable and the rooms were updated. The room wasn't very clean.. The floors felt dirty and it was obvious the side tables hadn't been wiped down as they were sticky and had drink rings on them. The comforter looked stained and dirty so we did not use, and they did not have any extra blankets. Luckily we had brought our own. We didn't end up needing it because the room was super hot. The shower curtain smelled of urine when showering.. And the blow dryer was sticky and dirty. Luckily we had brought our own. There was also hair all in the "clean" rags and towels. This would have been a great stay if hotel staff would simply take the time to clean and wash properly. A few extra steps could go a long way in this case. Overall, it was okay. Me and my fiance made the best of it as we were only staying one night. Wouldn't have wanted to stay any longer. It was the best price in the area for what it was, though. Definitely better than the Days Inn.. Would never stay there. Probably won't be back to Fairway Inn. By