
Silk Way
Photos of Silk Way
Amenities at Silk Way
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry facilities
- Hairdryer
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Shower
- Bathrobe
- Private bathroom
Bedroom
- Fold-up bed
- Clothes rack
- Socket near the bed
- Wardrobe or closet
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
General
- Family rooms
- Carpeted
- Slippers
Services and conveniences
- Room service
- 24hr front desk
- Key access
Laundry
- Laundry facilities
- Ironing service
Workspace
- Desk
Dining
- Electric kettle
Reviews of Silk Way
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
You can visit Almaty Opera House, Almaty Cathedral, Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, Republic Square, Almaty Central Stadium, National Museum of Kazakhstan, Presidential Palace, The Central Museum, Television tower Alma-Ata, Hippodrome, and Shymbulak Ski Resort, which are all within a few miles of the hotel.
What are the main amenities provided in the hotel rooms?
The hotel rooms are equipped with free Wi-Fi, flat-screen TV, cable or satellite TV, desk, slippers, carpeted floors, and storage space. Additionally, the bathrooms feature showers, hairdryers, and free toiletries.
Can I expect good customer service during my stay?
The hotel staff is known for being friendly and accommodating. However, some guests have mentioned language barriers and unhelpful behavior. It's advisable to communicate any concerns directly to the 24hr front desk for prompt assistance.
What is the best time to visit the hotel?
The high season at the hotel is in October, while the low season is in April. Consider visiting during the high season for a vibrant atmosphere and optimal weather conditions.
How is the cleanliness and maintenance of the hotel?
The hotel is praised for its clean and comfortable rooms, but some guests have mentioned concerns about the size of the rooms and the need for better maintenance. It's recommended to reach out to the hotel staff for any specific cleanliness or maintenance issues during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Private Bathroom
Several guests mentioned that rooms with private bathrooms are more convenient and offer better privacy compared to shared facilities.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel provided limited toiletries, so it may be helpful to bring your own to ensure you have everything you need.
Check Room Size Before Booking
Several guests noted that the room size was smaller than expected, so it's advisable to check the room dimensions before booking, especially for those traveling with companions or requiring more space.
Be Mindful of Language Barriers
A few guests experienced communication challenges with staff due to language barriers, so it may be helpful to have a translation app or basic knowledge of the local language.
Plan for Breakfast Alternatives
Some guests were disappointed with the breakfast quality, so considering nearby cafes or restaurants for breakfast options may be a good idea.
Confirm Pricing and Charges
A few guests mentioned discrepancies in pricing and additional charges, so it's advisable to confirm all pricing details and any potential extra charges before finalizing the booking.
Consider Noise Levels
Some guests noted that the hotel is located on a noisy street, so light sleepers may want to consider this factor and possibly request a quieter room location.
Bring a Travel Adapter
As some guests experienced issues with power outlets, bringing a universal travel adapter may be useful for charging electronic devices.
Check Hot Water Availability
A few guests reported issues with hot water availability, particularly during peak times, so it may be helpful to inquire about this before your stay.
Explore Nearby Dining Options
Many guests appreciated the proximity to various restaurants and cafes, making it convenient for dining out, especially for those seeking diverse culinary experiences.
Location
What's nearby
- Almaty Opera House0.6 mi
- Almaty Cathedral0.9 mi
- Zenkov Cathedral0.9 mi
- 28 Panfilov Heroes Memorial Park1 mi
- Republic Square1.2 mi
- Almaty Central Stadium1.3 mi
- National Museum of Kazakhstan1.4 mi
- Presidential Palace1.4 mi
- The Central Museum1.4 mi
- Television tower Alma-Ata2.7 mi
- Hippodrome4 mi
- Shymbulak Ski Resort9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Silk Way
Low season | December |
---|---|
High season | September |
Average price (weeknight) | $52 |
Average price (weekend night) | $48 |
When to book a room at Silk Way
KAYAK's top tips for your stay at Silk Way
FAQs when booking at Silk Way
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AlmatyMost recommended
See most recommended stays in AlmatyGood to know
Value for money | 7.6 |
---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Almaty |
Distance to airport | 8.5 mi |