Would you like to save as your currency permanently or for this visit only?
great assortment of restaurants within the facility
Attended a wedding and the Radisson was within walking distance! No continental breakfast
no frig. or micro. in the rooms
The beds were really comfortable. Very clean rooms. Housekeeping wasn't too on the ball. My first night, they forgot to stock toilet paper and facial tissues. Two nights later, they didn't stock any floor mat for when you step out of the shower. When I called the front desk, they just brought me more towels.
I liked being asked for additional options in the beginning-extra towels, what type of room would I like, etc. My option for "a room with a view" was rewarded with a room with a view...of other rooms in the hotel... The little things were missing-no coffee creamer Did not feel very homey
Great location. Good choice of food/beverage options. This property is showing it's age and needs a major makeover. Carpets are old and worn. Bathrooms have no exhaust fans.
Clean, up-to-date facilities, individual climate control, comfortable showers, good breakfast in a nice atmosphere, reasonably hot hot tub and refreshing pool. Nice outside deck areas. Staff was exceptionally friendly and helpful.
The hotel staff were all very professional and nice. The room was clean and quiet. The hotel and the pool appeared to be well maintained. It was and good stay. Housekeeping kept forgetting to leave us coffee. The breakfast could have offered a few more healthy options with whole grain.
The overall general condition to the facility is very good. The staff was friendly and helpful. There was a nice and well set breakfast area. THe atmosphere of our room was dingy. Seemed dark and dated. For the price I have seen better. The bed linens need updating and spiffing up, although the bed was comfortable. I didn't know the room had a handicapped bathroom, although that didn't bother me.
The night we stayed it snowed. When we left we saw that the gentleman employee has gone through and cleared all the windshields of the cars of snow . THAT WAS FANTASTIC.! WHAT A GREAT EXTRA! PERSONAL SERVICE! Sheets were to small for beds.kept coming off.
Huge rooms! I really liked having a mini-fridge and microwave in our room. Bathroom is really outdated and was only semi-functional.
Comfortable room Comfortable bed Quiet
Location to the Appleton Baseball Stadium. Overall a pleasant stay. Good Happy Hour. Very good Breakfast. The TV in bathroom did not operate. The window solid blind did not pull down to cover window, and there was a very bright outside street lamp shining into the room directly to the head of the bed. The pillows were all the same, even extras in the closet, which does not make a choice option for different individuals needs.
Covienient booking process was fast and easy With 3rd party bookings it is not possible to easily change plans / dates of travel. Customer service in this area needs to be addressed. I was very disappointed that during my booking process and before payment the room charge increased $20 per night. The price should never change at that time. If it happens again I will not use this service again.
The staff was very friendly, and the common areas were clean and well maintained. The breakfast was decent as well. The room was "shop worn." Carpets very worn and stained. The desk and furniture showed significant signs of wear. The common areas were clean and well maintained, but the rooms are tired.
I felt pampered
Nice pool Parking was sketchy Room smelled like smoke Not a great breakfast bar
An easy 5 minute drive to the airport, this hotel was also within easy walking distance to shopping, restaurants, movie theatre, and family fun. The room was spacious, clean, and quiet. Large pool, spa, and breakfast area were also appreciated. Best price in town.
Needs updates...pool area and bathrooms...the a/c in the front room of the suite didn't work
Also, they lied about having pillow top mattresses, very uncomfortable bed. And breakfast was awful, only protein were hard boiled eggs, no breakfast meats.
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
Waiting at the front desk for ten minutes waiting to check in. Refrigerator that didn't work properly.
The breakfast room being always open and having fruit and juice and coffee available for a snack if desired. Would have liked HBO and The Weather Channel on the T.V.
Good location, the bed was comfortable Thin walls! We heard every move the people made above us. The rooms are small. They're good for a night but I wouldn't stay much longer. Not a lot of value for the high cost.
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
The other guests complained over and over about some kids and the staff became evil! Price.
Room was very dirty towels where yellow outdated room torn carpet staff very unprofessional messy hair untucked shirts very disappointed
Comfortable beds, friendly staff, and excellent, well-maintained hot breakfast. No complaints
Very reasonably priced hotel. Nice hot tub. Needs updating. Could be cleaner. Room was very small.
Great location, right off the highway. Very close to restaurants and other dinning places. It is about 46 minutes from Green Bay. The front desk host was very friendly, and even though we were very late she was very understanding. I am 6'5", the showers here felt very small. I felt like i was touching the ceiling. The shower head came up to my shoulders. I was basically to squats to shampoo my head.
The hotel had a great location. The room was clean, quiet and the staff was friendly. No downsides.
Location was perfect for attending the concert at lions park. Near by World of Beer was welcome surprise at walking distance for after show food/drinks. Pool is small and was crowed so didnt bother using. Lobby bar didnt open till after 4pm.
For the price paid the we were more than pleasantly surprised with the staff, the cleanliness of the room as well as the breakfast area. The fact they have a bar is extraordinary for a hotel in this price range. The staff was courteous and very helpful. And the location sure aided in our Christmas shopping. My wife and I would definitely stay at the Grandstay again with no hesitation.
Room was spacious, breakfast choices were very good, staff was very friendly, we were allowed to check in early to all 4 of our rooms
Clean, friendly and efficient ck in
The room was 61 degrees when we checked in at 1030pm. That is too too cold for this time of year. It took roughly 2 hours for the room to warm up to a decent temperature.
We like the convenient location & generous sized suite.Very quiet ,comfy,&clean
The decor of the suite was really cool, the bed and bedding was comfy, the layout of the suite was great. It felt more luxurious than the price would have suggested. The swimming pool was tiny. When there were a few big kids there, they completely overwhelmed the whole room.
Breakfast was a little expensive for what they had $40 for the four of us 2 young children. I wouldn't have the buffet again.
the room looked very luxurious and comfortable. You can walk to the mall, it was not that far away from the hotel. It was definitely a 5-star experience
The comforter was a bit too heavy and warm. It was not possible to make it lighter or less warm.
My trip with 2 other friends to Appleton for some shopping and fun was made better due to our stay here. The staff was helpful and check-in was a breeze. We had a poolside room, which was great, no walking thru hallways to the pool and Jacuzzi. The complimentary happy hour was super, many choices, not just beer and wine. My only negative was the bed situation. We had 2 regular beds and 1 pull out sofa sleeper. The sofa sleeper was awful, and the regular beds not much better. If I could put the Wingate beds in the Comfort Suites, it would have been perfect. The morning breakfast area helped us to forget our poor nights sleep. The food was plentiful and good. We would stay here again, but hopefully with better beds.
We have stayed at the comfort suites before and we always go back. Staff if helpful, room is clean, breakfast is wonderful. We will continue to stay at the Comfort Suites in Appleton next time we head to a Packers game.
Comfort Suites gave us a very nice, clean room. The good breakfast was a bonus and added value to the room. We did find it odd that there weren't grab bars in the shower of a handicap accessible bathroom. There was only one bar to help enter the shower.
We have been there three times and will return for many more. Thank You so Much.
I was very satisfied with the price and quality of the Comfort Suites. It was right off the highway for ease of finding the hotel. The bed and pillows were great. Small room but met our needs.
after standing my ground i got the non-smoking room that was promised,There was no maid service. we had no new towels, no toilet paper, garbage cans were full, beds unmade. The manager did bring us what we needed and emptied the garbage. Breakfast hours could be better. we had to be at the pool at 7 am breakfast didn't start until 7 am. I came back for breakfast on sunday and it was closed at 10, but then went thru the lobby and found out that they extended it. totally unfair. The wireless internet was bad, it keep booting you off if you could even get on it.
My twin sister, her husband, my husband and I rode our Harley's from Chicago to Appleton for a family reunion. It looked beautiful from the outside as well as the inside. The staff were very friendly and helpful. The continental breakfast was awesome. I will only stay in Comfort Inn Suites from now on.
The lobby looked wonderful and that is where it stopped. We spent the first 15 minutes of our stay wiping off mildew from the air conditioner. The couch was very worn and the piping had missing material. The fitted bed sheet had holes. Breakfast was mediocre at best.
The suite was just a large room, nothing special. We thought it strange that the TV (one) was not located in proximity to the sofa. I'm sure this is a great place to stay for families with small children as the pool area was rather nice. However, for the older kids, the hotel was not so great.
Our room was clean, large and comfortable. The continental breakfast was better than most hotels with same service including ''real'' waffles. We would recommend this hotel to our friends.
The beds are comfortable, the location is convenient and the breakfasts are good
The hotel has not been updated in over a decade and it is showing it's age. The bathroom had water damage on the ceiling in the shower and the wall paper was coming apart. The sink was chipped and yellow. All the furniture is worn out including the sofa with the torn cover. No flat screen tv and the reception on the old one had lines going through it. The beds were sunk in the middle and uncomfortable. The door to the room would not lock again until we reinserted the card. The games in the pool area are very old and several were broken. Overall the money saved was not worth the experience.
The price was right for a single-night stay and it was close enough to the meeting I attended the following day. The management had some problems with the date of my reservation, thinking that I would be in the hotel the following day. They had made a phone call previously to my home about the reservation. I thought that all information was clear. The hotel appeared a bit rundown and needs some renovation.
NOTHING Staff was very rude when they didn't want to handle a situation. Blood was on the sheets. Then they lied to us and asked me to be more respectful. Of course it wasn't their fault so basically they were blaming us. Then the night shift thought it would be funny to keep ringing the phone at 12:00 at night until we unplugged it. If it wasn't so late we would have left and went somewhere else. Awful experience.
Good location near shopping mall and other amenities such as restaurants, gas stations and other handy businesses for the motor traveler.
Maintenence and confort are very poor.
The location and cost were very good for us. The staff was friendly. The room was comfortable. They are renovating some areas. If they refreshed the rooms a little, it would be a very nice place to stay. The rooms are outdated - older carpeting, etc - they could use some refreshing. Although complimentary, the breakfast was not up to par with other hotels that offer complimentary breakfast.
We as attended a reception in town. HoJo's location was only 10 minutes away so we chose this hotel for that reason plus the low cost. Best part of the stay was the Glass Nickle pizza establishment next door. Very fast, hot, tasty pizza. Hotel is in the process of remodeling. Had to take a long way around to get to the room. Hallway was stifling hot but the AC was fine in the room. There was blood on the sheets which we didn't notice until morning. The handle came off of the tub control. Bathroom mirror was hazy. There was a notice in the breakfast area that there would be a $10 charge to take food back to the room.
The first thing I noticed when I walked into our room was the wall mirror had hand prints all over it so I could tell it hadn't been cleaned. Then when we sat on the beds, my daughter noticed a Dorito on the floor so it made us question whether the room had even been vacuumed. We also found the hallways dirty and the breakfast area dirty. When my daughter took a cream cheese for her bagel, it was green!
Free internet, great helpful staff, breakfast was good. The Glass Nickel Pizza next door was great too! The room smelled a little like smoke but besides that everything was clean and well kept.
Very very dirty!!!
I'm really upset that I couldn't get my money back after I had to call and cancel last minute due to a death in the family. Very rude. Never again.
Friendly service, breakfast, microwave, fridge and the price.
Very convenient location and wonderful pizza place right behind!! Room was not very clean...bathroom sink didn't work leaked all over floor...
Good value with nice breakfast options Strange smell in hallway outside our room
The room was beautiful and I liked that it was a suite with separate bedroom. Though we didn't use it the small kitchen is a plus. There is nothing I didn't like.
The friendly and helpful staff along with the convenient location. No.
We stayed here while in town for a wedding. The hotel was clean, comfortable and a great value. We would definitely stay here again!
Kids loved the pool area. Although I was hoping the hotel would open the breakfast early due to the race many of us were participating in- the staff made us cold breakfast bag that was more than accommodating! Thanks for your help! When my friend arrived to check in- she had to wait 10 minutes before anyone came to the front desk to help her! Also- price went up $10 from when I checked at noon til when I booked after work.
Indoor pool without the chlorine smell! Noisy
Continental breakfast ok No need to return.
Fresh omelets available for breakfast. Fresh fruit available. Breakfast included in rate. Location off Hwy 41 was convenient. Our room was musty, old, and bathroom in great need of repair. There was a dead spider on the bath floor and kleenex box falling out of the wall, as well as peeling wallpaper. The bed was not as firm as we are used to.
The big fridge. Price. The beds sucked majorly..
no longer serving breakfast as advertised. need to take that off internet sites
They served a nice continental breakfast. Front desk staff were helpful and extended our stay for the same price we paid the first night.
We checked into our room and was hit by the smell of mold and cigarette smoke. There were burn holes in the comforters and that wasn't even the worst part. I lifted up the blankets to discover the sheets have not been changed. There was black hair and crusty stains all over my bed. I went into the bathroom to find the tub was not clean either. There was soap scum and black hair all inside the tub. My friends and I were completely disgusted. Not to mention the creepy activity that was going on within this hotel. The other guests staying there gave us an uneasy feeling. We wanted our money back to stay at another hotel but we were informed by the front desk that we had to wait until 11pm bc he does not issue out refunds. My group and I were so disturbed we gathered all our belongs and waiting in the car until 11pm to receive the refund. When I informed the front desk person about what was going on, he did not seem surprised. He even mentioned their housekeeping staff is not the greatest. CLEARLY! I would not recommend this hotel to ANYONE. It's not even fit for animals let alone people.
I didn't even have the chance to stay here. It seems every time I attempt to stay at this motel there's some sort of issue. I had friends coming from out of town needing a place to stay, but they are not 21. Hence they don't want to spend so much $$ for a room for one night. When I went there were restrictions no where informing me online that they were not taking local clients. What is that bs? From all of my experiences you barely get what you pay for. Horrible service, and very low maintenance environment. Do not recommend this place at all!
The only good thing was the price.Druty room,T.V. was too old. One of the girls in are party was being hurassed by Mexican's. Had trouble with Internet. Druty room.,Old T.V. / Being hurassed by Mexicans and the internet.
Not much Had to request a fridge & microwave, & didn't get the microwave, sketchy people in the parking lot, paper thin walls, if u want 2 save $ stay here, there is a lot 2 put up with, if you are traveling with someone else or have childern stay somewhere else
$$ FOR ROOM CLOSE TO RESTAURANTS AND SHOPPING VERY FRIENDLY STAFF NOT REAL CLEAN...
Location & Cost No clock in the room Comforter was very stained and dirty
The location to the interstate was very convienent. The room was definitley not the cleanest. There was stuff all over the floor like it was never vacuumed when the last people checked out. And the thermostat was apparentley broken because our room was almost 100 degrees no matter what we did and the front desk was unable to help us. And when I originally made my reservation it was for a room with a king size bed and the hotel changed me to a room with 2 double beds. Not the most comfortable stay by far!
They allowed early checkin. The beds were too soft. Bathroom had wallpaper pealing off. Air conditioning was working right for a hot summer night. It worked for sleeping and leaving after sporting event but wouldn't use for anything other than that.
Clean rooms. Awesome continental breakfast. No
VERY NICE BREAKFAST LADY. FULL SIZE BATHTUB. NOT REALLY.
This guest did not leave comments about this hotel.
The gal at the front desk was wonderful in answering my questions. She offered me an ice cold bottle of water upon arrival. I requested that I needed to use the guest laundry. She indicated that I could go to Residence Inn and use their facilities!!! :-) The woman serving continental breakfast was rather somber. The food was delicious but she did not appear to be a happy camper the morning that I was at Fairfield Inn.
Great deal. Continental breakfast, location.
Clean and quiet. Property needs complete interior update, new furniture, etc.. Mattress much too soft for propper back support.
Everything is great. The room had an interesting smell even though it was very clean.
Cleanliness, location, excellent breakfast
Location and price were unbeatable Housekeepers left dirty towels that appeared to be stained with feces on our floor when they came to clean. Not sure where the towels came from but it was disgusting.
Location, nice pool where guests are allowed to swim, small size, great lobby, staff was friendly. There were some cleanliness issues. Our room was not vacuumed well-found someone's fake nails on the floor etc and a lot of mold on the shower curtain. The breakfast was nicely prepared but staff did not stick close by to keep things filled or clean up.
friendly staff, computer available, nice breakfast Pool tends to be too cold