Pros (+) nice rooms. great location
Cons (-) n.a
5 stars
Rixos Almaty
Photos of Rixos Almaty
Overview
Rixos Almaty is the perfect combination of luxury and comfort. Its 237 rooms and suites, many with views of the Pine Park, are among the largest in the city, with exquisite design. The hotel features stylish restaurants, a sublime SPA, a sophisticated Lobby Bar, conference and meeting facilities and peerless service. Located on the urban center, Rixos Almaty is a short stroll from the famous neighborhoods full of museums, theaters, restaurant and coffee shops, and close to the city financial district.
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Amenities at Rixos Almaty
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Lowered sink
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Microwave
- Stovetop
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Rixos Almaty
8.0
Very good
852 verified ratings
Wonderful
412
Very good
132
Good
101
Okay
42
Fair
48
Mediocre
44
Poor
73
Summary of reviews
Guests say
Guests frequently mention poor service and cleanliness issues, particularly in the bathrooms and housekeeping. However, many appreciate the hotel's good location and some aspects of the facilities, such as the breakfast and the lobby. Overall, while there are significant concerns, some guests found value in their stay.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
4 reviews
7.6 out of 10
6 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Rixos Almaty Hotel?
The breakfast at Rixos Almaty Hotel offers a wide range of options, including European, Asian, and local cuisines. Guests have praised the excellent variety, freshness, and presentation of the dishes.
Is the hotel staff accommodating and helpful?
Guests have noted the wonderful and accommodating staff at Rixos Almaty Hotel. The front desk staff is described as exceptional, providing easy and fast check-in and personalized service. The lobby and lounge staff are also commended for their caring and professional service.
What are the main highlights of the hotel's spa and wellness facilities?
Rixos Almaty Hotel boasts top-of-the-class spa and hamam facilities, providing guests with a luxurious and relaxing experience. The hotel offers various spa services and a smoking lounge in the lobby for added convenience.
How is the cleanliness and maintenance of the hotel rooms?
While guests have praised the spacious rooms and luxurious lobby at Rixos Almaty Hotel, some have expressed concerns about the cleanliness and maintenance of the rooms. Issues with old and worn-out furniture, as well as slow service, have been noted.
What are the parking options available at Rixos Almaty Hotel?
Rixos Almaty Hotel provides free parking for guests, offering convenience and ease of access for those traveling by car. Additionally, the hotel offers an airport shuttle service for an additional charge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Garden View
Guests recommend choosing a room with a garden view for a quieter and more peaceful stay, away from city noise.
Explore Nearby Attractions
The hotel's central location makes it convenient to visit nearby attractions such as the Almaty Opera House, Almaty Central Stadium, and Republic Square, all within a mile from the hotel.
Check Room Amenities
Some guests experienced issues with room amenities such as broken lights, malfunctioning air conditioning, and old furniture. It's advisable to check the room thoroughly upon arrival and report any issues to the staff promptly.
Enjoy the Spa and Wellness Facilities
The hotel offers top-notch spa and wellness facilities, including a Turkish bath, sauna, and massage services, providing a relaxing experience for guests.
Be Mindful of Housekeeping
Several guests noted inconsistencies with housekeeping, such as a shortage of towels and toiletries. It's recommended to communicate any housekeeping needs clearly to ensure a comfortable stay.
Consider Room Selection
While some guests were impressed with the spacious rooms and comfortable beds, others were disappointed with the room's condition and view. It's advisable to clarify room preferences and expectations during the booking process.
Take Advantage of the Breakfast Buffet
The hotel's breakfast buffet received high praise for its variety and quality. Guests particularly enjoyed the personalized service, making it a delightful way to start the day.
Utilize the Hotel's Transportation Services
The hotel offers convenient transportation options, including airport shuttles and a shuttle service to explore the city, providing ease of travel for guests.
Visit the Lobby and Lounge
The hotel's lobby and lounge area received positive feedback for its luxurious ambiance and caring staff, making it an ideal spot to unwind and enjoy a meal or beverage.
Communicate Any Issues
In case of any service or room-related issues, it's advisable to communicate with the staff promptly, as some guests experienced delays in resolving their concerns.
Location
506/99 Seifullina Avenue, Almaty 050012
What's nearby
- Almaty Opera House0.6 mi
- Almaty Central Stadium0.9 mi
- Republic Square1 mi
- Almaty Cathedral1.2 mi
- Zenkov Cathedral1.2 mi
- Presidential Palace1.2 mi
- National Museum of Kazakhstan1.2 mi
- The Central Museum1.3 mi
- 28 Panfilov Heroes Memorial Park1.3 mi
- Television tower Alma-Ata2.6 mi
- Hippodrome4.3 mi
- Shymbulak Ski Resort8.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Rixos Almaty
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $357 |
Average price (weekend night) | $339 |
When to book a room at Rixos Almaty
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Rixos Almaty
FAQs when booking at Rixos Almaty
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Value for money | 7.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Almaty |
Distance to airport | 8.9 mi |