Altea Hotels

Good location next to the beach, sea view from room and balcony, good outside pool and bar area Breakfast was unimaginative. Very few indoor facilities

Breakfast, good view, and location. I had an inconvenient, in the check in, a gentleman gave me a wrong key, when I opened the room I realized it was occupied, it was a little uncomfortable since there was a person with a not good approach to me.

The location , easy front parking for pick up and going , breakfast and lunch buffet, easy, convenient even with limited choice We had to cancel the 4th night 10/16 to 10/17 , the check out employee would not even consider the question < denying any potential modification of the charge .............paid for a night we never spend at the hotel ............not good ! I look forward to receive the refund on my visa cc 4271...........1064

This has been the worst and most overpriced trip my family has ever taken. This is not a 4-star hotel. I would rate it at 2.5 stars. never, ever go to Bahia Calpe in July or August. never The food is horrible both in quantity and quality. Our room was dirty when we arrived with the floor full of sand and hair. There was hair even between the bed sheets. It can take an eternity for the elevator to come and this is a major problem when you travel with a 3-year old and a 1-year old baby. The staff at the reception were extremely unfriendly and finally the swimming pool is a joke. There is hardly any sun during the day and it's very, very small

nice clean modern hotel solo male english drunken men!

The room including the bathroom Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.

Very quiet, brand new! The breakfast is awful and the decor is that of an office, it is not 4 stars and will not keep them for long!

Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday. There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.

A great modern design. It was clean, quiet and comfortable. The staff were courteous and helpful. Great views and convenient position for onward travel. The air conditioning was impossible for me to operate.

the rooms were very clean and new No where to get a coffee or a drink, poor seating areas, we arrived about 1pm, 2 people were on reception. We registered but asked to wait an hour before room would be ready. Waited an hour then returned to reception. Only one man on reception then and a large queue. Not good enough for a 4star hotel.

Location Absolutely everything is extra or missing: €20 to use the safe for one night (or up to a week). There is a kettle and cups but no tea or coffee. €10 to open the minibar. The water in the taps is undrinkable in the hotel, but fine everywhere else. You have to leave a €30 deposit even to use the phone. The cleaning staff walk in unannounced at any time of the day (9.20 and 10.55 on my last day). The cleaning staff consistently left the balcony door unlocked and open despite a written request (in Spanish) taped to the door. The air-conditioning had a choice of 'permanently blow hot' and 'off' When I tried to complain, the receptionist failed to get the manager after promising that she would see me, and when I finally got to see the manager I was offered an internal complaints form and they refused to give me an 'hoja de recamaciones' (official complaints form) despite repeated requests.

clean, friendly and helpful service the spa,pool would have been better if private - it's located at the front of the hotel where it can be seen by all passers by

The location of the hotel was beautiful with good views on the sea. The room was nice and spacious. The breakfast buffet had daily variations. Having to pay for extras such as safe & wifi.

Staff very helpful,Food very good and varied, Beachfront. Nice area. Could have a better equipment that works properly in the gym.

Getting up in the morning, beds were very hard and we did not sleep well Going to bed, the beds were the worst we have ever had in a hotel

The view was excelent,the hotel was very well presented. We found a slight dissapointment with the food,breakfast imparticular.

The confort

Early morning staff was poor in Dining Area/ took ages to get a cup of coffee.

The magnificent gardens and excellent staff. Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .