Divan Ankara

Services and people

Excellent location, the rooms are clean but the room service during the weekend is limited. The breakfast is not great with limited choices.

Breakfast

We arrived very late after a long day on the road. The staff was friendly and attentive. The valet who parked our car offered to have it washed. It came back the next day sparkling clean inside and out for only 45 lira. Because we arrived so late I asked for a late checkout and they were happy to oblige. I was very grateful for that. We were hungry so we ordered room-service. My husband and I were both very happy with our food. Our room was very clean and the staff was excellent. It was quiet and comfortable. We will stay there again next time we are in Ankara.

But, like a previous reviewer said, the reservation was for two people but the room was only set up for one. One set of towels, one robe one water glass, one wine glass one coffee mug. The coffee mug was especially annoying because my husband and I take out coffee a different way. Lastly, we could not get the air conditioning to cool the room. Because we arrived so late my husband didn’t want to ask maintenance to come and help. So our room was between 25.5 and 27 all night. So that’s 78-81 degrees Fahrenheit. It was cooler outside so eventually I opened the window to try and cool it down. But that invites street noise.

Location is great and staff was very friendly. Rooms were extremely clean and comfortable. They provided everything we asked for (dental kits, iron & ironing board). Parking is easy, valet takes care of everything. They also provide free tea, coffee, bottled water and a kettle in the room as well.

I think housekeeping thought there was only one person staying in the room so there was one of everything (towel, cups, etc) in a two person room but they quickly fixed it after we let the front desk know.