Hilo Hotels

The breakfast buffet, although pricey, offered varied fresh fruit and lots of fruit juices. There is a relatively nice back area of the hotel. The front side of the hotel is sketchy. The front desk staff was generally polite. Although they couldn't allow us to check in early, they did allow us to check out late.

Old general purpose computers available for guests in the lobby -- one was broken of course. My room was near the elevator, which was loud and annoying. Pretty basic, tired room.

Comfortable beds, clean linens, large room, decent decor. Nice lobby, great location.

Funny smell (like it was once a smoking room), no hairdryer, small bathtub, limited tv channels, NO WI-FI IN THE ROOMS!!! Seriously, even McDonalds has free wi-if. Although there were spaces for ice and vending machines on every floor they were only available on every other floor.

Located right on the water Room was equipped well. TV, fridge, desk Pretty quick drive to Hilo Renovations in progress

Elevators Actual keys for room entry Pool Renovations in progress (noise)

Great location, rooms was nice enough, awesome views.

The place is under heavy construction. Has a really odd 80's feel to it.

The restaurant attached to it. Food was good and staff were friendly.

The room was damp and the carpet was too old.

Very clean

The most hospitable, friendly, and down-to-earth family run hotel I've stayed at. Very clean and simple accommodations with an excellent light breakfast. Great location and atmosphere.

No complaints at all!

Gorgeous views over the city, big comfy feather bed, really nice ambiance.

Nothing

location, overall building space

very cramoy bathrooms and bed rooms , bed room is like a closet ,definaltely not for 2 ppl, shud be good for 1 person

Close to downtown, kitchen, living room/ open floor plan, and breakfast voucher, temperpedic style bed, friendly host.

Room with the queen bed didn't have a window, noted a slight musty smell in bedroom.

The shared kitchen was great. It was nice to be able to cook meals.

Owner was nice. Service was good. Eventhough the decor is old I still rate it 4 stars.

The pictures look good and the property itself seems nice. The location isn't near anything aside from akaka falls.

The room we stayed in was dirty and bug infested. There were ants crawling all over the place, dead bugs in and under the couch, and Spiders in the bed. The room was really hot and had no air conditioning. I have never left a room before, but after getting all sorts of bug bites decided it was better to just leave at 12 am. I do not recommend staying here.

The room was large and clean, and the view of ocean was nice.

The bed has bedbugs. My companion was badly bitten. The hotel is about 20 miles from downtown Hilo. There is no restaurants or grocery store in the vicinity. The arrangement of facilities in the room suggests that the owner has no idea what would be practical for travelers. For example, the TV faces a room divider. There is no place to sit and watch TV. The tub has no water spigot so that you cannot take a bath, wash your feet or your gear. The bed seems to be designed for 7' tall person to get into. The room has a very small and high table, with accompanying high chairs. The furnishings are very spartan. We had to put most things on the floor. We arrived at the hotel late in the evening. The manager left the keys in the unlocked room for us. During our 2-nights stay we never saw a single person who works for the hotel.

Close to the airport, right on the bay, nice staff (average).

Such a dirty place! Couldn't believe the condition of the bathroom - mold everywhere, nasty stains on the walls, etc. The carpet throughout was probably never shampooed once in the 30+ years this place has been in operation. Being in this hotel was like being in a time machine set for 1979. Several parts of the lounge have been shut down completely. The view from the room was a disgrace. The people who work there are nice enough, but certainly not too busy to add a coat of paint or change the lobby flower arrangements (neither of which have been given consideration for a very long time). The room was terribly overpriced, and from the photos I had expected more. I'm so glad we only booked for one night!

Beds were comfortable. Good location.

The place was outdated and dirty. The bathroom looked like it hadn't been cleaned in months. We spent over a $100 for the night and the place was old and dirty. For this cost I would expect a more updated and certainly clean hotel room. The breakfast had muffins, toast and coffee. Not really much of a breakfast. The attached store offered few options for food as they were out of quite a few things. The frogs are a serious concern even with ear plugs.

The vibe.

This was a B & B. Our room was jaw-dropping, beautifully decorated and located in a quiet setting; and comfortable.

Wish we had known: Breakfast would be in our own room and self-serve. There was no common area to meet other guests. Cereal boxes were in our cupboard; not individual servings, but regular boxes, which had previously been opened.

Two papaya halves with lime slices were left in the room daily, as was fresh banana nut bread and small bananas or Clementines. After the first night, our room had not been touched. When I called about 5 PM after our 2nd night, I asked if our bed had been made up. Our host said, 'No. Would you like me to do that now?' I said I would. When we arrived back at our room, our towels still had not been touched. re: bathroom sink: We eventually discovered the hot and cold water faucets were reversed: Hot water came from the cold water faucet. The morning we left, I told our host neither of us could ...