Basics
Media and entertainment
Accessibility and suitability
General
Services and conveniences
Kitchen
Bathroom
Bedroom
Dining
Pool and spa
Laundry
Workspace
Parking and transportation
Things to do
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The complimentary breakfast offers a variety of options, although some guests have mentioned that it could be improved.
Are the hotel's rooms clean and comfortable?
The rooms are generally clean and comfortable, although a few guests have reported issues with cleanliness and maintenance.
Is the hotel staff accommodating and friendly?
The hotel staff is known for being accommodating and friendly, ensuring a pleasant stay for guests.
How are the amenities like the pool and hot tub?
The pool and hot tub are highlighted as great amenities, although some guests have mentioned maintenance concerns.
Is the hotel conveniently located for visiting nearby attractions?
The hotel's location is convenient for visiting nearby attractions, providing easy access to shopping and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with the initial room assignment, such as receiving a room with a different bed configuration than reserved. It may be beneficial to double-check the room details upon check-in.
Check for Maintenance Issues
A few guests experienced maintenance-related issues, such as broken shower, unstable toilet, and malfunctioning thermostat. It's advisable to inspect the room for any such issues upon arrival and promptly report them to the staff.
Plan for Breakfast Alternatives
While some guests enjoyed the breakfast, others found it lacking in variety and quality. Considering alternative breakfast options nearby might be a good idea.
Verify Pool and Hot Tub Conditions
Several guests mentioned issues with the hot tub not being warm and the pool area needing attention. It's recommended to inquire about the current condition of these facilities before planning to use them.
Be Mindful of Noise Levels
Some guests reported that the lower level had a moisture smell and mildew, and the rooms were not the cleanest. It might be helpful to request a room on a higher floor to avoid potential issues.
Double-Check Amenities
A few guests mentioned issues with amenities, such as Wi-Fi not working and a shortage of towels. Verifying the availability and functionality of essential amenities upon arrival could be beneficial.
Consider Nearby Dining Options
While the hotel offers room service and breakfast, guests suggested exploring nearby restaurants and shopping options for a diverse dining experience.
Inquire About Accessibility Features
The hotel offers increased accessibility and allergy-free rooms, making it suitable for guests with specific needs. It's advisable to inquire about these features when making a reservation, if required.
Verify Seasonal Rates
The hotel experiences low season in October and high season in May. Planning a visit during the low season might offer cost savings.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $127 |
Average price (weekend night) | $169 |
Value for money | 8.0 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Des Moines |
Distance to airport | 12.2 mi |