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Very friendly greeter at the door. Lots of information and suggestions.
Had a great deal on the room after booking short notice. Location was great, right in the river with walking trail in front. Restaurant was great place for dinner, beautiful patio. Waterpark needs an update and not worth the extra $20. Our bathroom was also not clean. The floor was dirty and the cleaning staff left behind a dirty rag.
Great family place for kids. Water park staff friendly and front desk friendly. Tony Roma's restaurant is a great place to eat. Housekeeping does not come around early enough. We had left for morning 9am got back 300pm and room was dirty. Housekeeping knocked and wanted to clean and one of my kids had just started to nap. They asked if I just wanted new towels etc. In fairness they did comeback later to clean and did a nice job but why so late? The water park needs updating its fun but rust on some of the equipment. Pool floor in kiddie pool is coming up. I felt it needed work. They need a real coffee shop on campus.
Very friendly staff, beautiful Christmas decorations, nice room. We had a great time. The exercise equipment could be better. The power was off to the elliptical machine.
The hotel was extraordinary, with amenities comparable to luxury hotels such as the Drake or the Palmer House in Chicago without the pretension or price tag. I will definitely be back.
Everyone was so friendly and the room was beautiful. It was pricey. I've always wanted to stay there but not sure I'll do it again because of the price.
We very much enjoyed our stay at the Julien and will stay again. The location was excellent for walking to various bars, nightclubs and gambling as well as several excellent local food establishments in the area. Everything worked out perfectly for us.
great stay excellent food good location will stay again
We were on our 10th anniversary. A quick check put Hotel Julien in line with cost wise Holiday Inn. That's practically comical. Hotel Julien was beautiful and full of character. To say, 'they don't make 'em like they used to' is a relevant opinion when comparing this to anything you think of as a modern 'hotel'. Not one thing. Excellent experience.
I enjoyed the pool, hot tub, exercise room, beautiful lobby, the bar in Caroline's, clean room. Our room only had one chair in it and there were two of us so someone had to sit on the bed.
The Hotel Julien Dubuque was one hotel I have spent the night where I could not find one thing to be disappointed in. The staff was very friendly and experienced. The rooms and premises overall was renovated/restored to it's original grandeur with the highest quality of craftsmanship that makes staying here feel luxurious. The price for what is offered is very fair. Will definitely stay again!
The hotel staff were very professional and welcoming. The room was nice and very clean.
What I liked: -Staff was friendly, but not too friendly, and very professional. -The hotel itself was great, clean, and pool was pretty sweet. What I didn't like: -Fitness room was neglected. I found empty water cups on the treadmills. They had a Culligan water dispenser so I grab a cup and push the nozzle, and like three drops come out and its empty. So I went to front desk snack bar and bought a bottle of water. Staff only then, after realizing it was empty, replaced the water jug in the dispenser right in front of me. Rude. -Also the multi-purpose strength machine needs to be greased up. The central pulley is used on all the stations and has like 3 feet of travel. Well the first foot of travel is fine, then after that the pulleys drag on rust and stop: so instead of the pulleys rolling with the cable like they are supposed to, the cable drags along a stuck pulley - rendering any exercise useless because you essentially only get 6 inches of motion.
Staff friendly and accommodating. Housekeeping is poor. We stayed for a week and room was barely touched with the exception of replacing towels beds were barely made and room was never vacuumed.
Clean, attractive, comfortable, quiet facilities. Professional front desk staff. Decent food for breakfast. The first night we stayed, the elevator broke down twice. The first time, it left me stranded on the first floor. The second time, they didn't even bother to put a sign on the 3rd floor elevator door, so I waited an extremely long time to go down. Surprisingly, there is only one elevator for the entire building. Maybe they should update the controls. Also, the free desktop computers in the lobby use a very outdated Internet Explorer, and kept crashing. That should be updated also.
The location was very convenient. Room had dead bugs on window ledge and more live bugs in room so we switched rooms and later saw bugs in hallway . Staff apologized but were insincere about the issue.
Rooms were disgusting especially bathtub. Stains on curtain. Restaurant food was gross and burgers not cooked. Smell of oil burned my eyes in the restaurant.
It was quiet, convenient and close to the activities we wanted to do and see. THANK YOU!!!! NOTHING! Thank you!
Got to park just outside room. Outside entrance Decor was old, beds uncomfortable. Plumbing difficult to operate.
ya get what ya pay for breakfest sucked
Mini fridge and microwave There were odd stains on the chairs.
Section of the carpet in our room had standing water on it.
Hotel was clean and in a nice location downtown Many things in the room weren't working -- phone couldn't call out or down to front desk, fridge didn't cool properly, linens closest was locked shut, etc.
The staff were great, the rooms were very clean and we'll kept, all in historic downtown dubuque. A very enjoyable experience even though it was bussiness.
Great room for a great price. Staff was friendly and helpful. Beefstro bar and grill was great!
Everything! !! And the man that works there was phenomenal. ... Parking was unclear
Robert, the owner, and inn keeper, was the upmost gentleman, and really catered to my daughter, and I. Service was wonderful, and the French breakfast was delicious! Nothing
The hotels proximity to everything is fantastic. We were able to walk everywhere. The bed was very comfortable and the provided breakfast was very good. This is a great place to stay if you are looking for something a little different with some history. We stayed over a weekend, so parking was not an issue. There's a large public lot next to the hotel that is free during the weekends. However, if you stay during the week, parking may be an issue. You would likely have to feed meters constantly to park close to the hotel. It has, likely original, single paned windows. We were woken up by garbage collections Saturday morning ~5am. We didn't spend a lot of time in the room, but if you do, noise may be a concern.
Location was close to everything we could have wanted to do. Wish we had more time to explore. The rooms were nice and the Innkeeper was very friendly. Plenty of space in the 2 rooms we had. Some rooms needed a little work but the building is VERY old and one person can only do so much at a time. There was nothing that hindered our stay just some aesthetic things that might bother picky people. :)
Beautiful inside & out. Extremely nice staff. Great homemade breakfast.
Great location and close to everything. The room was very comfortable and the staff was very friendly and helpful.
i got extra pillows and lotion without feeling i was putting them out. keurig coffee machine was great once i figured it out. there are 2 things i might criticize. the snack prices for candy varied from person to person. i recommend the breakfast , the omelets sausage and waffles were excellent but people should be warned it is not a free continetal breakfast but it is worth the price
It was comfortable. Staff was friendly. Access to pool and gym. One of the pillow cases had stains on it. The whirlpool was not all that great. I was expecting something bigger for at least two people. Having to pay for continental breakfast.
The room was clean and updated. Bed was comfortable and the pillows were good. Location was good, attached to a casino and a good restaurant. The walls are paper thin. Spent two nights but didn't get eight hours between them. Simple things that Super 8 and Motel 6 offer like free WiFi. Breakfast was there but, holy cow! $6.95 for a continental breakfast? If you wanted eggs, bacon, hash browns, $11.95. I can see why the Hiltons have so much money.
Beds are very comfortable, the rooms were clean, I would stay again!
I almost fell three times standing in the bath tub. The tub has sides that narrows the inside standing area. I would recommend a safety bar. Operating the window A/C was a hassle. No directions and lots of buttons not readily identified. The unit was also placed in the far corner of the room next to where the closet rack is located to hang clothes... thus reducing air flow to the room when clothes are hung up.
The TV was nice I woke up and my right arm was entirely covered in bug bites.
The recliner No indoor pool
The staff was helpful and courteous. The bath tub looked like it hadn't been scrubbed in several weeks. Kinda gross.
The room was very clean - had a nice size frig and microwave and a nice pool although the hot tub was closed. They allow animals at the hotel and since it was holiday travel for Thanksgiving, many dog owners were staying at the hotel. The dogs were barking throughout the night. Breakfast was nothing really to rave about. Overall good for the money and good location to Sundown Mountain which was our destination.
I liked the privacy. The breakfast was below expectations. The toilet room was also very small.
My husband and I traveled from Ohio. We were really tired it was perfect for a relaxing night!
Nice location in a quiet neighborhood. The place was a bit run down and the entryway was in need of repairs. Also, we never saw any owner/staff member. It was self-serve all the way!
Room was filthy not cleaned what so ever.. ordered non smoking... Full ash tray sitting in room.. needless to say I didn't stay
Location in Dubuque, IA was perfect; central to all the places we wanted to visit. The building's lack of soundproofing coupled with sticking doors made for many startling jumps as our 'neighbors' slammed into and out of their adjacent rooms. Loud conversation in the parking lot was disruptive. The linens were so bleach burned and thin I had to call housekeeping for a new top sheet; the towels were so rough they actually hurt when using to dry off. When morning came I discovered where all the flies were coming from; gaps around the door clearly showed up with the light streaming through by at least 3/8 inch. Weather stripping would be a great idea. I can't image staying in winter.
The room was quite clean and comfortable the bed was good. Housekeeping was great except that there was a slight invasion of tiny ants near the window on ground level room 124 which had a security problem caused by the inner and outer window's being unlatched. There was a very helpful night shift staff person on hand Sunday night the 17th of April. Very family oriented TV shows Johnny Carson reruns Mary Tyler Moore reruns etc. ants and room security.
Beds were fine and flat screen tv was fine. Hotel was really old, supposed to be 100% smoke free, but you could tell people were smoking. Lots of shady looking people staying there. Breakfast was very basic, juices tasted watered down. Walls were crumbling, cleanliness was questionable. Very loud, I could here people up and kids running around until late at night. Wouldn't recommend to anyone and I plan on never staying here again.
Reasonable rate for those on a budget. Far enough away from downtown to be quiet but still close to amenities. No elevator to access the second floor. The heater in the room couldn't keep up with the single digit temps we had that day. Hot water didn't last very long. The pillows were terrible.
Friendly special-needs cleaning crew member was nice to see. Dumpy decor, weird smells in hallway, personal break times for front desk employees seemed very frequent.
The work/study space and facilities were appreciated - main purpose of stayCommitment to stewardship of towels and detergentAvailability of housekeeping 'incidentals' when requested --mattress MOST uncomfortable and needs to be replaced--bed linens were ancient - 'short-sheeted'--no vertical grab-bar in shower, even for non-handicapped persons--breakfast made NO provisions for sugar-free or gluten free
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The location was perfect for me. The staff was nice. The TV didn't work for the first night that I was there. Attention to detail with cleanliness was not that great. I requested a 'light touch' which is just towels, basically, and it never happened.
This guest did not leave comments about this hotel.
Location Room was dirty Staff were not present at desk when needed
The rooms were spacious and very homey. The staff was excellent afternoon staff and morning staff. Very friendly, very helpful.
Pillows Bed wasn't very comfortable.
The breakfast was good The room was small, the bed was rock hard, and there was mold on the shower walls.
The room was spacious and a very comfortable mattress. The free breakfast was ok, but the oatmeal and the biscuits and graveyard were a little lacking. There was a dirty fork in the room, and the room smelt a little like bleach.
Good breakfast We received one of the seven smoking rooms. Thought it was a non smoking hotel.
Right off major highway,and economically priced. Everything was adequate for my needs.
Easy access from the highway off ramp,plus good cable channel tv selection. Had trouble finding somebody so I could check in.
Nonsmoking room reeked of cigarette smoke. Everything felt dirty. Grime covered the shower floor.
Price & fact that I only had to stay one night. Property riddled with trash. Some rooms had smashed in windows. Room had visible recent water damage, black mold, rust and bed was taped together. Phone wire in room is trip hazard. Free Wifi doesn't reach lower level. shower doesn't work properly.
The price. Did not seem clean. Bed and carpet. Towels were not refreshed.
nice people dirty sheets
Roof was I'm good shape Needs serious updates
For being a 1 star motel, it was much better than I expected. The room was clean, with a refrigerator and microwave in room. I would definitely stay there again. I, originally, reserved the room for 2 days, and upon arrival I payed for only one day. A few hours later my friend payed for day 2. On day 2, the owners said we didn't pay for 2 days, and we had to show our receipt showing different.
Sink and toilet were clean; bed was comfortable. Carpeting frayed and worn and had odor; towels and washcloths provided were worn and stained. Shower could have been cleaner; we didn't use. Room was very small and very outdated.
Front desk extremely friendly and helpful... Room was very dated and not remodeled but extremely clean...Great location this is an older hotel. With a great price extremely friendly staff something you can't possibly get from a $--- motel you can get here Our reservation was somehow messed up but front desk staff took care of it !! Yahoo !
Yes the people were very nice. And help out alot. There was a microwave and refrigerator then expect that. I thought maybe there would be a hair dryer but was not
The price Very old and dated.