Clean hotel. Great location. Very friendly staff. Highly recommend this hotel.
4 stars
Casona Plaza Hotel Aqp
Overview
Featuring a rooftop terrace and a swimming pool, Casona Plaza Hotel Arequipa is situated in Arequipa and is a brief stroll from Plaza de Armas and Basilica Cathedral of Arequipa. It is ideally located for guests wishing to discover the area's attractions.
A wide range of personalized services are available for guests of Casona Plaza Hotel Arequipa, like a currency exchange, a ticket service and a concierge. Staff are available 24 hours a day and can book tours and tickets. Also available on-site are an airport shuttle, laundry facilities and a sun deck.
There are 30 unique rooms at the hotel, each offering all the essentials to ensure a comfortable stay. Honeymoon suites are also available.
The area surrounding Casona Plaza Hotel Arequipa has a variety of cafés and restaurants. Santa Catalina Monastery and Casa del Moral are also a short stroll away.
Amenities at Casona Plaza Hotel Aqp
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Public bath
- Private bathroom
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
General
- Executive lounge access
- Telephone
- Storage available
Family friendly
- Kids meals
- Kid-friendly buffet
Pool and spa
- Hot tub
Workspace
- Fax/photocopying
Health and safety
- Safe
Reviews of Casona Plaza Hotel Aqp
8.3
Very good
1157 verified ratings
Wonderful
616
Very good
236
Good
166
Okay
60
Fair
36
Mediocre
20
Poor
23
Summary of reviews
Guests say
Guests appreciated the hotel's great location and comfortable rooms, but many expressed dissatisfaction with the service quality and cleanliness. Issues such as lost laundry, inadequate breakfast, and unresponsive staff were frequently mentioned. Overall, while the hotel has potential, improvements in service and maintenance are needed to enhance the guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
8 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Casona Plaza Hotel Arequipa?
The beds at Casona Plaza Hotel Arequipa are very comfy and offer a comfortable stay, as mentioned by several guests in their reviews.
Is parking available at Casona Plaza Hotel Arequipa?
Yes, Casona Plaza Hotel Arequipa offers parking, and there are also nearby parking options, as mentioned by guests in their reviews.
How is the food quality at Casona Plaza Hotel Arequipa?
Guests have mentioned that the breakfast at Casona Plaza Hotel Arequipa was good, and the hotel also offers a convenient laundry service, as highlighted in the reviews.
What is the cleanliness like at Casona Plaza Hotel Arequipa?
Casona Plaza Hotel Arequipa is described as clean and convenient by guests, and the staff were wonderful, as mentioned in the reviews.
What is the customer service like at Casona Plaza Hotel Arequipa?
The staff at Casona Plaza Hotel Arequipa are really friendly and helpful, as highlighted by numerous guests in their reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location near Plaza de Armas and various attractions makes it convenient for exploring the city on foot.
Consider Noise Levels
Some guests noted that rooms facing the street could be noisy, so if you're sensitive to noise, consider requesting a room away from the street.
Pack Earplugs
A few guests mentioned that the surrounding area can be noisy, so packing earplugs might be helpful for light sleepers.
Check Room Amenities
Guests appreciated the spacious rooms, comfortable beds, and well-equipped bathrooms. Checking the room amenities and opting for a room with a spa bath could enhance your stay.
Be Mindful of Breakfast Options
Some guests found the breakfast options limited, especially for those with dietary restrictions. If you have specific dietary requirements, it might be helpful to inquire about breakfast offerings in advance.
Inquire About Vegan-Friendly Options
Guests following a vegan diet found the breakfast options limited. If you're vegan, it might be helpful to inquire about alternative milk options and breakfast choices.
Consider Alternative Parking
While the hotel offers parking, a few guests mentioned car alarms from the back parking area. If you're traveling by car, you may want to consider alternative parking options.
Plan for Hot Water and Water Pressure
Some guests experienced issues with hot water and water pressure in the showers. It might be helpful to inquire about this and choose a room with reliable water amenities.
Take Advantage of the Laundry Service
Several guests appreciated the convenient laundry service provided by the hotel. If you need laundry facilities during your stay, this could be a valuable service to utilize.
Location
Calle San Jose 207 - C, Arequipa 054
What's nearby
- Museo de Arte Virreinal de Santa Teresa324 yd
- Society of Jesus Architectural Complex402 yd
- Arequipa Cathedral417 yd
- La Compañía Church420 yd
- Arequipa Plaza de Armas0.3 mi
- Museo Historico Municipal de Arequipa0.3 mi
- Museum of Andean Sanctuaries0.3 mi
- Santa Catalina Monastery0.3 mi
- Casa de Moral0.3 mi
- Monasterio de la Recoleta0.6 mi
- Museo Santury0.7 mi
- Estadio Mariano Melgar0.7 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casona Plaza Hotel Aqp
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $60 |
Average price (weekend night) | $62 |
When to book a room at Casona Plaza Hotel Aqp
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casona Plaza Hotel Aqp
FAQs when booking at Casona Plaza Hotel Aqp
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See most recommended stays in ArequipaGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Arequipa Rodriguez Ballon |
Distance to airport | 4.5 mi |
Everything you need to know for your stay in Arequipa
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