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|Value for money||5.6|
|Distance to city center||0.5 mi|
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Very friendly staff.
Upon check-in we were driven off the hotel premises to a guest house approximately 4-5km away and accommodated there for the night. The following services which were advertised on booking.com were not provided at the guest house: Air con, wifi, electricity, on-site restaurant/bar (our food and drinks took an hour to be shuttled across from the main hotel). In addition to this, we had no running water, the shower didn’t work and the toilet didn’t flush. The guest house had windows which didn’t close so we could not keep mosquitoes out, and the mosquito nets over our beds were non-functional so we woke this morning with over a dozen mosquito bites (the mosquitoes here carry malaria). In addition to the above, the house only had one dry towel available for the two of us to share, there was a glass pane in the front door so other guests could see inside our bedroom, there was minimal security with no vehicle barrier, no rubbish bin in our room, some of the staff were sleeping at the desks, and the toiletry samples had been opened and half used. We paid for the main hotel at Desert Breeze which is a lovely facility, however the accommodation we were given was far below this standard.
Clean and comfortable
very hot when generator off
People and location
Internet is very slow
friendliness, spacious room
bathroom fittings poor, pool not yet there but coming 2019 we were told!
Location good. Staff friendly and helpful
Things on the menu unavailable. Room small. Storage poor.
Located in Arua, Desert Breeze is within a 5-minute drive of West Nile Golf Club and Arua Central Market. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
based on 6 reviews
Value for money
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