Ascona Hotels

Very nice location, and the room of the top of the tower was very nice. Service was also very good. Staff was very friendly.

The view was wonderful from everywhere at the hotel and it was one of the most relaxing hotels we have stayed at but we had great weather which helped. Great breakfast. No bathroom products were supplied apart from soap and liquid soap in the shower. I had to go out and purchase my own shampoo and conditioner! Not expected of a 4 * hotel. The beds were also a bit too hard.

We booked 1 night here based on other reviews. Although not easy to find this is a great place to stay with outstandings views over the lake. Room was a good size however for the price it could really do with being brought upto date. What you are paying for here though is the views and location.

Location, size of the room

I liked the friendly atmosphere. The spacious room and the airconditioning as it was very warm weather. The balcony, view of the lake. The restaurant with the terrace was very nice. Breakfast was very good. Childfriendly without noticing too much. the bathroom was outdated and smelled in the morning .

Could not enjoy the hotel. we were robbed in our bedroom all the cash and Reka Checks, few hours after hour arrival (see complaint) and we changed Hotel the day after. Few hours after our arrival we were robbed in our room (locked with the hotel key). We were at the bar for an hour and in the meantime my wallet and my husband wallet were cleaned in our room. Inclusive our reka check. Much for our dissapointment for such a welcome, the manager of the hotel was very unfriendly. She strongly pointed out to us that they are not responsible for this and she did not show empathy to our unpleasent situation. Also we were told that this never happened before....and just by chance another woman that pass trhough the reception heard my compliant and she told me that at the same time she was also stolen in her room (cash, a ring and a necklace). Never happend before? Police from Bellinzona registered the theft.

locality car parking, only one english newschannel, best tables at breakfast reserved for german speaking couples,no one explained breakfast procedure only when we were leaving did we gather you could order eggs

The pool. No airconditioning (staff claimed there are no airconditioned rooms although the guest direectory indicated otherwise), reception mostly unmanned, terrible staff attitude, certainly not value for money.

The staff was relativ polite and willing to help. However the hotel did not satisfy us Very old and poor facilities, I do not think that was worth the money we have spent. I would not recommend this hotel for relaxation and vacation

It is a very clean hotel, and has an excellent location in the old town of Locarno. The breakfast is a decent one. Poor isloated walls so you feel the footsteps in the corridor and there was a baby crying in one of the rooms and woke me up at 5 am. The room is very small and the bed is so tiny and no power supply in the bathroom.

It is a beautiful property with a fantastic lake vista. We booked late and got their last room, unfortunately not one on the lake side. The room was small and basic, but generally clean. It did have a slightly smoky odor, despite this being a nonsmoking hotel. Staff was helpful with restaurant recommendations etc. Breakfast was very pleasant, with good European breakfast selection in sunny rooms overlooking the lake. Large reason we chose this hotel was the indoor pool. It was, again, a wonderlful location and view, but only moderately clean. TV was small with one English channel which did not work :(