Ascona Hotels

front desk staff was friendly and professional the room was very basic, in particular for their price. nothing like the rooms in the pictures - more what you would expect to find in an Ibis motel. nothing provided beyond the very minimum.

great view, excellent food, calm and peaceful

The view was wonderful from everywhere at the hotel and it was one of the most relaxing hotels we have stayed at but we had great weather which helped. Great breakfast. No bathroom products were supplied apart from soap and liquid soap in the shower. I had to go out and purchase my own shampoo and conditioner! Not expected of a 4 * hotel. The beds were also a bit too hard.

it is an hotel that is getting a little old, so the rooms are quite simple and a bit small, still adequate and with lots of charm, the view is fantastic especially from the pool area.There are beautiful walks in the forests nearby which the excellent staff should recommend better.

The beautiful location, terrace and swimming pool

Location, size of the room

I liked the friendly atmosphere. The spacious room and the airconditioning as it was very warm weather. The balcony, view of the lake. The restaurant with the terrace was very nice. Breakfast was very good. Childfriendly without noticing too much. the bathroom was outdated and smelled in the morning .

It is well located. I asked them a room with a lake view, they said and charged for that. There is no such thing there. Because it is not a tall building,The view from the rooms are the trees and the swiming pool.

Could not enjoy the hotel. we were robbed in our bedroom all the cash and Reka Checks, few hours after hour arrival (see complaint) and we changed Hotel the day after. Few hours after our arrival we were robbed in our room (locked with the hotel key). We were at the bar for an hour and in the meantime my wallet and my husband wallet were cleaned in our room. Inclusive our reka check. Much for our dissapointment for such a welcome, the manager of the hotel was very unfriendly. She strongly pointed out to us that they are not responsible for this and she did not show empathy to our unpleasent situation. Also we were told that this never happened before....and just by chance another woman that pass trhough the reception heard my compliant and she told me that at the same time she was also stolen in her room (cash, a ring and a necklace). Never happend before? Police from Bellinzona registered the theft.

location

The central location with swimming pool the garage far too narrow and the bikes ina bad shape

quite good hotel with swimming pool and sauna.

I booked a single room for 1 person, but I got a double room for 2 people, so my friend could also sleep with me. :-)) Thank you..! The hotel web site says "bus 31 to the hotel from Locarono". We caught bus number 1 on Friday night at 11.30pm, and went to San Marteno.

The pool. No airconditioning (staff claimed there are no airconditioned rooms although the guest direectory indicated otherwise), reception mostly unmanned, terrible staff attitude, certainly not value for money.

The location, the staff, the secure on site parking. Very child friendly.

locality car parking, only one english newschannel, best tables at breakfast reserved for german speaking couples,no one explained breakfast procedure only when we were leaving did we gather you could order eggs

Friendly & helpful staff. Pleasant reasonable size bedroom. It was very hot, only had ceiling fan in the bedroom, it needed air conditioning

The got a verry cheap Day menu and it was nice. The Stuff was not really friendly.The bed was unconfortable and in front of the window, was the wall of the House next door.at beackfast i missed fried eggs and bacon.

Well located in Locarno old town, good value for money A real double bed instead of to single beds side by side would make cuddling much easier...

proximity to town centre friendly lighting dark breakfast room stuffy

It is a very clean hotel, and has an excellent location in the old town of Locarno. The breakfast is a decent one. Poor isloated walls so you feel the footsteps in the corridor and there was a baby crying in one of the rooms and woke me up at 5 am. The room is very small and the bed is so tiny and no power supply in the bathroom.