Helen Hotels

Helen Hotels

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Low Season December
High Season November
  Average price (weeknight): $113
  Average price (weekend night): $118

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FAQs when booking a Hotel in Helen

How much is a cheap hotel in Helen?
KAYAK users have found double rooms in Helen for as cheap as $51 in the last 3 days. The average price is $172.
How much is a hotel in Helen for tonight?
In the last 72 hours, users have found Helen hotels for tonight for as low as $59. Users have also found 3-star hotels from $104 and 4-star hotels from $200.
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In the last 72 hours, users have found Helen hotels for this weekend for as low as $68 per night. Users have also found 3-star hotels from $182 and 4-star hotels from $349.
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Best Helen Hotels

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Valhalla Resort Hotel - Helen - Building
9.4 Excellent (229 reviews)
When you stay at Valhalla Resort Hotel in Helen, you'll be in the mountains, within a 5-minute drive of Chattahoochee National Forest and Nora Mill Granary. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This resort has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Black Forest Bed & Breakfast - Helen - Building
9.3 Excellent (628 reviews)
Overview Reviews
Black Forest B&B and Luxury Cabins is located in Helen and is close to Nacoochee Mound. It also offers a Jacuzzi, free Wi-Fi and an airport shuttle. The villas at Black Forest B&B have a coffee maker, a spa bath and a refrigerator. They feature a private bathroom, wireless internet access and a ceiling fan. They are also fitted with cable/satellite channels, a microwave and heating. To start the day, guests can wake up to breakfast served by Black Forest Bed & Breakfast and Luxury Cabins Helen before setting out to see what the surrounding region has to offer.
9.0 Excellent
Pros: It's perfect as a couple's get-a-away room.
Cons: Stairs left us winded, but the small view is worth it.
5.0 Okay
Pros: The location was great, walking distance to everything in Helen.
Cons: It was not clean. We killed about 5-6 bugs in the room. They did not provide hand soap in the bathroom. The coffee pot was unusable due to a dirty carafe. The room had a smell to it that was not covered by the aromatherapy machine. The fireplace was fake.
9.0 Excellent
Pros: Very conveniently located, overly friendly staff, wonderful breakfast, and the cabin style cottages were great!!
Cons: I did not like the fact that it was rated with only 2 Stars, ...it was at least 3 - 3 1/2 star lodging
10.0 Excellent
Pros: The location, breakfast and the room was awesome decoration and clean.
Cons: N/A
9.0 Excellent
Pros: The staff was very helpful and friendly. I will return in the future to stay again and for a longer visit for sure.
Cons: No
9.0 Excellent
Pros: Great location, quaint room, super-friendly staff
Cons: The mattress on our bed seemed old. We sunk into the middle of the bed each night which made it hard to sleep. Otherwise, the room was great.
10.0 Excellent
Pros: What we like most about our stay was the interaction with the staff. They made us feel like family. Breakfast was wonderful every morning and the Jacuzzi was wonderful at night.
Cons: No
Holiday Inn Express & Suites Helen - Helen - Building
9.2 Excellent (296 reviews)
Overview Reviews
Welcome to the new Holiday Inn Express and Suites and Helen. Where Mother Nature comes to play! Located in the center of all the action, we offer the newest hotel in North Georgia for leisure and business travelers. Planning a retreat or convention? Planning a leisurely vacation? We have staff here at your service to assist you with itineraries, activities and dining options. Where better to hold a meeting than right in the heart of the north Georgia mountains playground. Enjoy Innsbruck Golf resort only 5 minutes away, tubing down the Chattahoochee river directly behind the hotel, or try the many dining, shopping and historic tour venues. Our new state of the art hotel offers upscale amenities, a large conference center, indoor heated pool and a guest laundry. Visit our marketplace for sundries and gifts! Our health and fitness room is fully equipped with your health and wellness in mind. Enjoy our complimentary hot buffet breakfast, microwaves and refrigerators in each room, guest laundry, Business Center and the highest WI-FI connectivity in the area!
10.0 Excellent
Pros: Excellent hot breakfast and great staff
10.0 Excellent
Pros: the rate was great.
Cons: no
10.0 Excellent
Pros: Very clean and modern.
Cons: No
10.0 Excellent
Pros: Very nice well kept
9.0 Excellent
Pros: Very clean, and upscale for the small town, albeit a tourist small town, it is situated in. We had a great time.
10.0 Excellent
Pros: This is one of the best motels I've ever stayed at. Great service and great breakfast bar. I've stayed at many motels in Helen and this is by far the best in my opinion.
9.0 Excellent
Pros: The employees' customer service was excellent!
10.0 Excellent
Pros: This hotel exceeded my expectations! After reading other reviews I was cautiously optimistic, and I m so glad I chose this hotel. The staff was friendly and helpful, the rooms were clean and spacious, and the complimentary breakfast was surprisingly goo
10.0 Excellent
Pros: The people in the hotel were great and very knowledgeable about the area. We were able to walk downtown, out to dinner etc from the hotel. Would definitely stay again!
10.0 Excellent
Pros: This hotel was clean, the staff were friendly, the breakfast was wonderful and had a good variety. The room was spacious and had great features. Great location! We will definitely be staying again!
Cons: Not a thing!!
1.0 Poor
Pros: Location
Cons: Yes, hotel lost power 3 hrs after checkin and hotel refused to refund me.
10.0 Excellent
Pros: Easy cancellation
Cons: It looked very nice and Charming
Overview Reviews
Warm country decor featuring lobby fireplace and open staircase for the feel of a country retreat. A deluxe complimentary continental breakfast is served in our cozy breakfast room. We offer a delightful indoor heated pool and spa. Warm country decor featuring lobby fireplace and open staircase for the feel of a country retreat. A deluxe complimentary continental breakfast is served in our cozy breakfast room. We offer a delightful indoor heated pool and spa. Our exercise room is available 24 hours a day. All of our rooms have a refrigerator, microwave and coffeemaker, iron and ironing board, and hairdryer. Come experience our southern country hospitality. We are located within walking distance to shopping, dining, and numerous attractions. 2017 TripAdvisor Certificate of Excellence winner Proud recipient of the 2017 President's Award for receiving top scores in guest satisfaction for quality and outstanding service.
4.3 Okay
Cons: There was hair in the bath tub... Gross... Service didn't come to clean room or bring fresh towels. When brought to the attention of the front desk they didn't seem surprised nor apologized. They did send someone to bring fresh towels.
9.1 Excellent
Cons: A little pricey for its location. Nice facility but for this price I would expect to be within walking distance of something.
7.4 Good
Pros: Friendly staff Great location Decent room
Cons: Expensive
10.0 Excellent
Pros: better than home. didn't want to leave. beds and bathroom were enough to spoil me. . weight room to work off that breakfast. this is my favorite motel
Cons: enclosed pool area had too much chlorine. made my eyes red and I didn't get in the water.
Heidi Motel - Helen - Building
8.7 Excellent (714 reviews)
Overview Reviews
With a stay at Heidi Motel in Helen, you'll be within a 5-minute drive of Chattahoochee National Forest and Charlemagne's Kingdom. Featured amenities include a 24-hour front desk and ATM/banking services. Free self parking is available onsite.
8.2 Excellent
Pros: The location as it relates to shopping and dining is fantastic. We loved the charm of staying in a windmill and the room was very clean and the staff was very friendly.
Cons: For being a suite the room was much smaller than I imagined. Like, tiny. It certainly isn't handicap friendly, though thankfully that wasn't an issue. But hauling ourselves up the hill to the hotel every time we wanted to put something in our room was a bit of a chore.
10.0 Excellent
Pros: Great staff, location, and just like pictures. Love that everything is within walking distance!
Cons: Bed was uncomfortable...this will not stop us from booking another stay soon!
10.0 Excellent
Pros: Located in a great part of the town easy to get too. Would stay there again. Very friendly staff and locals.
Quality Inn - Helen - Building
8.7 Excellent (682 reviews)
Overview Reviews
Get more for your money at the Quality Inn hotel in Helen, GA near Unicoi State Park and the Chattahoochee River. Other nearby attractions include the Innsbruck Golf Club, Helen Tubing and Waterpark, Habersham Vineyards and Winery, Dukes Creek Gold and Ruby Mines and the Helen-White County Convention and Visitors Bureau. Get more value with amenities like free breakfast, free WiFi, free coffee, a free weekday newspaper and seasonal outdoor pool. Guest rooms include refrigerators, microwaves, coffee makers, hair dryers and TVs. Select rooms have even more amenities, such as a hot tubs. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
7.3 Good
Pros: The location was great and the price was pretty good. Nothing amazing.
Cons: you get what you pay for. dont expect anylthing fancy or impressive.
10.0 Excellent
Pros: What a surprising find! During the week you can get a great value on this hotel. I will definitely be staying here again.
Cons: Not one single complaint
Hampton Inn Helen on the River - Helen - Building
8.7 Excellent (554 reviews)
Overview Reviews
The Hampton Inn Helen hotel is located on the Chattahoochee River, one block from Main Street in downtown Helen, Georgia. Our hotel offers river access as well as shopping and dining convenience. We are within walking distance to many local attractions, shops, restaurants, lounges and entertainment centers. Unicoi State Park and Innsbruck Golf are only minutes away from our hotel. A Bavarian-style hotel, the Hampton Inn Helen features one and two-room suites, equipped with whirlpool tubs, fireplaces, and kitchenettes. Half of our rooms offer balconies with views of the Chattahoochee River. Amenities of our Hampton Inn hotel include complimentary hot breakfast, in-room coffeemaker and TV with cable. We also offer connecting rooms, cribs, irons, an outdoor pool and covered parking. Guest laundry and meeting/banquet facilities are available for a nominal fee. We love having you here in Georgia at the Hampton Inn Helen!
9.7 Excellent
Pros: Good bed
10.0 Excellent
Pros: The room was clean, the beds comfortable, and the staff friendly and helpful.
10.0 Excellent
Pros: Friendliest staff I have ever encountered at a hotel.
7.1 Good
Cons: Pillow's bring your own
6.2 Good
Pros: The staff. They were responsive and prompt in their service.
Cons: Sheets were dirty
10.0 Excellent
Pros: Clean room, breakfast was good, best in town for sure
Overview Reviews
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
8.2 Excellent
Pros: This is a great hotel with all the amenities and close to downtown which is everything here! plus a pool for the kiddos.
Cons: The AC in the room blew humid air the whole night and everything was moist the next morning.. Ask the front desk first
10.0 Excellent
Pros: Debbie, who checked us in was absolutely wonderful. She gave us plenty of info about where to go for fun and for meals. She really listened to our needs and was quick to help us with anything. Location was perfect,close enough but not in the middle of the hustle and bustle. Everything is within walking distance. Pillows were PERFECT. Pool was great. Anytime I'm going to Helen, GA I will be staying here.
Unicoi State Park & Lodge - Helen - Building
8.0 Excellent (825 reviews)
Overview Reviews
When you stay at Unicoi State Park & Lodge in Helen, you'll be on a lake, just steps from Chattahoochee National Forest and a 1-minute drive from Unicoi State Park. Free self parking is available onsite.
5.4 Okay
Pros: The lodge is in a beautiful spot perfect for hiking and minutes from Helen.
Cons: It is very old.. Needs a lot of renovation. While clean the rooms are very outdated the beds are not that comfortable, the carpets are worn and stained. Bathtub was not that clean. The food in the restaurant was seriously overpriced and not very good. The bar food was a much better deal and delicious. The staff however is exceptional. Good for if you are more into the activities around the are than your accommodations.
6.3 Good
Cons: TV reception poor. Facilities need to be updated, particularly the baths.
3.4 Mediocre
Pros: Trashy place, don't recommended for anyone
Cons: For money what we pay..... like trailer park
Econo Lodge - Helen - Building
8.0 Excellent (745 reviews)
Overview Reviews
The Econo Lodge hotel in Helen, GA is an easy stop on the road. Our hotel is near attractions like Truett-McConnell College, Helen Waterpark, Black Forest Bear Park and Live Tarantulas Gallery. Amenities include free Easy Starts continental breakfast, free WiFi, a seasonal outdoor pool and free coffee. Rooms include microwaves, refrigerators, TVs, hair dryers, coffee makers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
8.6 Excellent
Pros: Love the town it was in. The bed was very comfortable.
Cons: The room, although comfortable was in need of some repair and definitely needed a facelift. The air conditioner was noisy, the dresser was in need of repair and the TV was outdate.
10.0 Excellent
Pros: Everything
Cons: Nothing was completely satisfied.
Red Roof Inn Helen - Helen - Building
7.9 Good (779 reviews)
Overview Reviews
Experience Red Roof Inn Helen. Discover an enhanced experience with our recently renovated rooms. The Red Roof Inn Helen, Georgia is a pet friendly, family friendly hotel. This hotel is off of GA-17/GA-75/Helen Hwy, located 1 mile from downtown Helen, close to Unicoi State Park and Anna Ruby Falls. We are within walking distance of many shops, candy stores, and unique restaurants such as Huddle House, Bodensee Restaurant, Hofbrauhaus Restaurant, Old Heidelberg German Restaurant, Paul's Steakhouse & Seafood, Cafe International, and Troll Tavern. We are within a short driving distance of Truett-McConnell College, Habersham Medical Center, and Athena Ben-Epps Airport! Come join us for Oktoberfest, the largest celebration of its kind in the state of Georgia as well! As our guest at Red Roof Inn Helen, you will experience recently revonated rooms that include free WiFi, a flat screen TV, cable with HBO, microwave & refrigerator, hair dryer, iron & ironing board, work desk, and in-room coffee. The Red Roof Inn Helen offers free continental breakfast, an outdoor pool, business center, and has exterior entrances. We welcome your pet as a guest and one well behaved pet stays free. We invite you to be our guest at the Red Roof Inn Helen and experience the Blue Ridge Mountains like never before!
6.8 Good
Pros: Room fairly new.
Cons: Bed creaked on left side...something was broken Sink aerator was missing and sprayed water out of sink. Noisy guests in the room above. Could hear neighbors talking. Had to turn fan on constant to drown out.
8.8 Excellent
Pros: Love how cleand it is. Renovated rooms with great lighting, floor, bed and bathroom. Location is walking distance from everything. Staff was very nice.
Cons: The walls are very thin. I was able to hear the neighboring room guests every single word until 1am at night.
Baymont by Wyndham Helen - Helen - Building
7.7 Good (185 reviews)
Overview Reviews
Thank you for choosing our Baymont Inn & Suites hotel. Baymont Inn & Suites is a midscale hotel brand with over 320 properties predominantly in the United States. Specializing in hometown hospitality, all Baymont hotels feature both traditional guest rooms and suites. Free guest amenities include a full continental breakfast at the Baymont Breakfast Corner, wired and wireless high speed internet access, use of the Baymont fitness center and fresh baked chocolate chip cookies during the evening hours
10.0 Excellent
Pros: Hotel employee took good care of us and are needs
Cons: Nothing
9.0 Excellent
Pros: The front desk was very helpful
3.0 Mediocre
Pros: Leaving
Cons: Treated me like dirt!! I am disabled vet, cannot climb stairs. Refused to give me 1st floor room. Elevator was a phone booth sized junker. Had to move bags from car to elevator, load elevator, unload at second floor. Said room was 2nd from elevator,
6.0 Good
Pros: great location and a good hot breakfast
Cons: had to kill a couple of roaches
3.0 Mediocre
Pros: The room was clean. The king size bed was extremely comfortable.
Cons: Hotel elevator not working. Manager was unaware of it & was not repaired in the 2 days we we stayed (we were given a 1st-floor room). It was not repaired in the 2 days we stayed. Day one breakfast foods ran out of the main courses.
10.0 Excellent
Pros: Manager and his staff, friendly, personable,they try hard
Cons: Could stand a little updating
10.0 Excellent
Pros: Staff was the greatest... Thank you for the cookies
Cons: Nothing
7.0 Good
Pros: Good value
9.0 Excellent
Pros: Nice room. Location. Rate.
Cons: Nah
8.0 Excellent
Pros: The location is fantastic! There are great restaurants within walking distance, and downtown is less than a five minute drive away.
Cons: No
7.0 Good
Pros: The bed was comfortable and the room was clean. The hot breakfast was ample and the staff was helpful and friendly. The location was great and close to everything in Helen.
6.0 Good
Pros: Front desk staff was awesome!
Riverbend Motel & Cabins - Helen - Building
7.5 Good (1,204 reviews)
Overview Reviews
With a stay at Riverbend Motel & Cabins, you'll be centrally located in Helen, within a 5-minute drive of Chattahoochee National Forest and Unicoi Hill Park. The front desk is staffed during limited hours. Free self parking is available onsite.
6.2 Good
Pros: I liked the fact that they had me a room
Cons: The reason they had a room was it cost to much, the door looked like it had been kicked in multiple times. The sink in the vanity was cracked all over the bottom, The tub and shower head were antiques. The room only had a 40 inch TV and the picture would not come in clear. I'm not a motel snob but if I am paying that kind of money I expect a MUCH nicer room. We stay at the Marriot on River Street in Savannah for less money.
Alpine Crest Resort a VRI resort is located in Helen and features free Wi-Fi and an indoor pool. It also offers a playground, a terrace and billiards. There are 44 apartments at the property, each offering all the necessities to ensure a comfortable stay. Alpine Crest Resort a VRI resort provides easy access to Nacoochee Mound. Anna Ruby Falls is just an easy drive from the property.
With a stay at Helendorf River Inn, Suites & Conference Center in Helen, you'll be on a river, within a 5-minute drive of Chattahoochee National Forest and Helen Festhalle. Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Planning an event in Helen? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Budgetel Inn and Suites - Helen - Building
5.8 Okay (273 reviews)
Overview Reviews
With a stay at Budgetel Inn and Suites in Helen, you'll be within a 10-minute drive of Chattahoochee National Forest and Alpine Helen/White County Convention and Visitors Bureau. The front desk is staffed during limited hours. Free self parking is available onsite.
2.0 Mediocre
Pros: The Hotel sex
Cons: Hair waiting for us in the tub basin.... Used razor on soap holder and loud house keeping at 7am. No trash can in room or hairdryer. The drawers fell apart and the air-conditioning unit filled only half the gap. Felt like people where being run out of the rooms as fast as possible so the cleaning crew could get to there river jobs. Will not stay here again.
5.4 Okay
Pros: Comfortable beds and heater in bathroom
Cons: No fridge no microwave no ice machine no vending machine
4.3 Okay
Cons: Not very nice at all. Not kept up very well. Old and run down.
2.8 Mediocre
Pros: -The location is good, and the price is low. -I got used to the smell very quickly. -Our bed had brand new sheets and pillows.
Cons: -The smell was bad (old cigarette smoke and mold). -This smell was worsened when we turned on the heater and got a room full of that burned dust smell. had to step outside and "air it out." -Room is very dirty, with floor to ceiling stains. Carpet looked especially bad. -Room is a disarray. No batteries in TV remote, alarm clock not plugged in, 30% of light fixtures actually had bulbs, and walls had lots of unpainted drywall patches where someone globbed that stuff on to fix holes. -A corner of the room was just a pile of mismatched furniture. Very depressing. -Thin walls meant I could hear my neighbors television quite loudly. -Hard, unyielding, uncomfortable bed. -Copious amounts of black mold under the sink, with a bonus pair of someone's dirty socks and a fast food cafeteria tray, probably used to catch dripping water. -Bonus: the night I stayed here me and my fiancee had nightmares about our hotel room, like strangers getting in and creatures crawling over us in our bed. Didn't discover the mold until the morning, and I'm wondering if breathing in mold spores gave us a hallucinogenic experience. Mold induced trippy nightmare experience was probably brought on by the overall unsafe feeling I got from staying here. I recommend camping or sleeping in your car before staying at this !@#$hole. Maybe splurge for a franchise hotel, corporate standards would have shut this place down or made an effort to make this place livable.
Overview Reviews
With a stay at Americas Best Value Inn Helen in Helen, you'll be within a 5-minute drive of Chattahoochee National Forest and Unicoi Hill Park. Free self parking is available onsite.
3.1 Mediocre
Cons: Tp holder was empty cigarette burns in comforter. Shower curtain torn. Body wash dispenser was empty
3.7 Mediocre
Pros: The bed was the only positive of this hotel it was very comfortable.
Cons: The first thing you notice walking into the room was the wallpaper ripped off the wall, and for some reason over one of the beds was a pieace of tape holding a safety pin. Outdated TV complete with remote that didn't work. The channel guide paper was covered in profanity. The pounding on the door at 11am yelling checkout time wasn't needed either. No WiFi
3.4 Mediocre
Pros: Free parking
Cons: Sketchy area at night. Unprofessional staff. Rude staff. Unclean rooms. Bad lighting. Uncomfortable beds and sheets.
3.1 Mediocre
Pros: It was close to downtown.
Cons: It was old, bugs in the room, mold in the shower.
4.8 Okay
Pros: Friendly staff, quite
Cons: Carpet was nasty, paint peeling, holes in walls, Motel can use some serious remodeling. It is an old motel. It's not even a Days Inn any longer. It is America's Best Value Inn now. First room I was given was nothing like what I reserved. Gave me another room and to get what I reserved I had to take a smoking room. Says they have 40" flat screen TV's. They don't. All rooms were empty when I arived and the curtains were open so I looked in all the rooms. There were no rooms that had a 40" flat screen TV. Only place that to had. one was the lobby. Cable reception was terrible, fuzzy white lines on all channels. Free WIFI was a joke. WIFI signal so weak that you can't get on it. Old, run down, smelly motel.
2.0 Mediocre
Cons: The room was horrible. I didn't stay. The sheets were dirty, stained. The door jam had been broken and it was partially repaired. The lock was damaged, the room was clearly broken into. I left immediately.
2.5 Mediocre
Pros: The linen appeared to be clean, but that's about it.
Cons: The motel name has changed to "Americas Best Value Inn" and there is no indication that it formerly the Days Inn other than the symbols on the room doors. "Shouldn't those have been removed"? The staff was dressed in dingy t-shirts. The front office was dirty. The room was dirty and had the overpowering smell of cat urine in it. We literally went to the store to buy air freshener and candles to help with it. It really didn't help very much. It was terrible. There were no other rooms available per the staff due to this being the last weekend before school started and they were busy. When we went to check out, we waited along with 4 other folks until someone returned to the office. Upon their return they smelled of cigarette smoke. We do NOT recommend this motel to anyone!!!
6.5 Good
Pros: I liked the price that I got and there was free "breakfast" but it was only bannanas, coffee, and some sausage sandwitches. Free open wifi! Location is good. Staff was great.
Cons: I was on the bittom floor si I can hear every step from the people upstairs and if they are either drunk or having some sort of party like the people we got to be mares with its very noisy. I was able to hear the conversations of the people next door from the bathroom. The furniture is outdated and there is only a fridge for beers, no microwave, old school small TV.
Jameson Inn - Helen - Bedroom
5.6 Okay (1,070 reviews)
Overview Reviews
With a stay at Jameson Inn in Helen, you'll be in the mountains, within a 10-minute drive of Chattahoochee National Forest and Helen Tubing & Helen Water Park. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Planning an event in Helen? This hotel has facilities measuring 24 square feet (2 square meters), including conference space. Free self parking is available onsite.
7.7 Good
Pros: The bed was great. Easy to get the room. Loved the location
Cons: The morning cleaning crew was a little pushy. The rooms were in decent condition. Not too bad though. Just some loose wall base but nothing outrageous.
9.7 Excellent
Cons: The covers had burn holes from cigarettes on them in several places.
7.1 Good
Pros: The beds were very comfortable.
Cons: Bathroom was way too small and the breakfast choices were not very good, we went to Huddle House instead of eating at the hotel.
2.0 Mediocre
Pros: Nothing
Cons: Dirty, smelly room - awful breakfast - lazy, unresponsive staff
3.7 Mediocre
Pros: The room was ok for one night but wouldn't stay again. Had the nessecities and we weren't in the room long.
Cons: The breakfast left a lot to be desired. It says continental breakfast but there were maybe 2 kinds of muffins some coffee and juice and packets of oatmeal. The waffle maker was broken and the dining area was filthy.
2.0 Mediocre
Pros: Hotel was in convenient location
Cons: Room was not cleaned and ready until 10:30 at night even though check in was at 4:00. Lampshades were filthy and bashed in. Carpet was never vacuumed. There were not pillowcases for all pillows. There was no soap or shampoo. Manager on Duty was rude and defensive. This was the absolute worst hotel experience I have ever had.
6.0 Good
Pros: Room was large and reasonably clean. Hotel is on the far end of town but great access to back road into town where we discovered plenty of parking.
Cons: Saw a bug on the food at breakfast, refrigerator not cold enough, milk was spoiled. A/C in room would only kick on for a minute or two at a time. Door to room very difficult to open with card key.
2.2 Mediocre
Pros: adjoining rooms
Cons: wet carpet, paint peeling, lamps didn't work, nonsmoking room smelled of smoke, tv remote didn't work, ac was either hot or cold. front desk was also the maintenance and they didn't know much. went to breakfast and staff didn't advise there was another room with hot food. poor customer service - left on hold way too long
4.0 Okay
Pros: The staff was friendly
Cons: The rooms were small. TV had only a few channels (no ESPN?!) Room had hole in the wall, stopped up with a plastic bag. Showers were dirty. Shampoo was cheap and ineffective. Soap broke upon opening package, didn't clean. Continental breakfast was a disgrace. Charged WAY too much to put such little effort into the room itself. "Smoke free" room smelled like an ash tray. Not "in downtown Helen" as advertised. Bad bad bad.
6.8 Good
Pros: Rooms were clean and the evening shuttle service (6pm-midnight) is a big help in taking advantage of what Helen has to offer...
Cons: Bathroom was small, decor is pretty dated. Wife said breakfast spread was unappealing.
4.5 Okay
Cons: Not very clean and very dated
2.0 Mediocre
Pros: The worker at the front desk was very polite and helpful
Cons: The manager was rude and disrespectful. The facility was dingy, dark and unclean. The lobby/breakfast area reeked of smoke. I was afraid to stay here for even one night. Totally disgusted.
Hofbrau Riverfront Hotel - Helen - Building
5.5 Okay (1,030 reviews)
Overview Reviews
With a stay at Hofbrau Riverfront Hotel in Helen, you'll be within a 5-minute drive of Chattahoochee National Forest and Charlemagne's Kingdom. Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
1.0 Poor
Pros: The view of the river
Cons: This was the most disgusting hotel I've ever seen! Decor from 1980 original. Never been updated. Bedding from 80s never updated. Bathroom disgusting with a 2x4 shelf and one hanger and a broken one. Trim falling off and no light bulbs in the bathroom.
4.0 Okay
Pros: Within walking distance and by the river.
Cons: No phone. Door into the room was painted shut. We had to push hard and nearly fell thru to the floor. Key to room was hard to unlock both locks. Did not change sheets, just brought towels and a roll of tissue. Showers had to be turned alot to get water.
3.0 Mediocre
Pros: Location
Cons: For the price expected better
1.0 Poor
Pros: Location was it!!!
Cons: Room filthy, ants in room, stunk bad, beds were broken and collapsed, pee was all over the seat, bath and sinks were filthy! Outside all the chairs were broken to sit in! I had to buy a blanket to lay on bed to sleep, ad said a pool was closed for years!
1.0 Poor
Pros: Only location
Cons: Only two broken towels and the only person working at the hotel told to me that they didn't have more towels although I was the only customer The bathroom completely dirty and broken They offer breakfast but to take in a bag to take out
3.0 Mediocre
Pros: The location was great.
Cons: - No microwave in the room as listed -The room was never cleaned during the 3 days. Towels were brought the last night. Trash was never taken out -The frame on one of the beds broke on the 2nd day and was not fixed for 2 days. -There were a lot of ants
4.0 Okay
Pros: the bed slept great. the comforter had cig burn wholes in it. the interior of the room was outdated. walls were super thin
Cons: the pool was very small. the cleanliness level was not where it should be. the comforter had cig burn wholes in it. the interior of the room was outdated. walls were super thin
5.0 Okay
Pros: Proximity to the town.
Cons: Was what I expected.
3.0 Mediocre
Pros: The river behind the hotel
Cons: There was a lot mainly the ants in our room
7.0 Good
Pros: Location
Cons: A little outdated. You could hear everything going on in the room up above. Sounded like they moved furniture ALL night long. The staff left the hotel at 10 pm.
9.0 Excellent
Pros: Location is excellent. Loved the authenticity of the hotel.
Cons: We arrived earlier than expected but couldn't check in until exactly 3. it was cold &raining so there was nothing to do while waiting. I wouldn't even bring it up had the front desk employee not told me we were the only reservation that day
1.0 Poor
Cons: Worst place I've ever been. It was so bad we ended up leaving and driving 3 hrs. home. Filthy room, food under bed, stained sheets, bed, box frame, holes cut in walls, wallpaper peeling, smelled bad, etc. Staff unfriendly.