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|Value for money||7.4|
|Distance to city center||2.1 mi|
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Cleanliness of the room, position close to the center of Atyrau.
Breakfast choice quite poor, seems quite understaffed and the staff itself does not seem to be well trained and we needed to escalate some issues to the Manager. The whole complex would need a refurbishment because it looks quite old and maintenance seems barely average. The hotel does not seem the best choice for a family
Another good stay here, the newly renovated gym has opened and I was very impressed with the refurbishments, well done Chagala :-)
The apartment housekeeping was first class . The effort made by the staff to make you feel welcome was more than impressive.
The non smoking policy could be better enforced as cigarette smoke drift could be detected in the corridor and bathrooms.
Enough space and good bath
There was no free coffee and tea in the room. No toothpaste and shaver
The food in the restaurant was good, lots of good variety
The air conditioner in the rooms would not work, the lobby and restaurant was very hot and was uncomfortable, the shower needs redesigning, the half door on the shower lets water splash all over the bathroom. there are no wash towels provided and no hand towels. there is no TV for watching TV in bed only in the living room. the decor was very poorly taken care of, handles on the door to the clothes closet are falling off, the lamp shade was very broken up, the shower head was leaking and spraying water the shower drain is clogged and doesn't drain well. the hotel seems to be run down now and not being well maintained.
A stay at Chagala Residence Atyrau places you in the heart of Atyrau, just a 4-minute walk from Atyrau National History Museum and within a 5-minute drive of Atyrau University. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 235 reviews
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Reviews about Chagala Residence Atyrau
Most Popular Landmarks
- Atyrau National History Museum 329 yd
- Oblakimata Park 0.4 mi
- Manjali Mosque 1.2 mi