Great location and excellent staff. Staff very friendly and helpful. Awesome bar right next door. Good facilities overall for a compact space. Comfortable for one night stay and very close to all we wanted from Downtown Auckland. Small balcony with a great view of the sky tower. Location, private, cleanliness. Very convenient location for a good price. Close to main street. Shops, restaurants, supermarkets are just around the corner. Very convenient location for a good price. Close to main street. Shops, restaurants, supermarkets are just around the corner. Location, private, cleanliness. Very convenient location for a good price. Close to main street. Shops, restaurants, supermarkets are just around the corner. Very convenient location for a good price. Close to main street. Shops, restaurants, supermarkets are just around the corner. Very convenient location for a good price. Close to main street. Shops, restaurants, supermarkets are just around the corner.
Room very small, felt claustrophobic. Extremely basic. Nowhere to put suitcase. Roadworks noise early morning. No air condition. Air conditioning didn’t work, the door to the balcony didn’t lock or close and the noise level was excess. The shower was too small and unfortunately not safe as quite slippery. The tv didn’t work properly either. If you want to check in earlier, you have to pay an extra amount. We were really tired after an 18-hour journey and we had to wait 6 hours more. However, they were willing to keep our bags until check in time. The room was very small but it has everything you need for a couple of days. It is okay for a couple or a solo traveller. Staff were not helpful with providing information. Cracked bathroom. Toilet seat had a stain on it. It's quite expensive for what it is. Plus parking on top it's quite a lot. The rooms are tiny and the staff weren’t very friendly. The rooms are worn out, there’s no chair or luggage rack. Initially one of the rooms assigned smelled sweat, so did the pillows. The blackout curtains had multiple holes. No housekeeping is provided and as the intercom is faulty, for anything missing one needs to go to the reception. Rooms facing Wyndham street get the yelling of night clubbing crowds into the wee hours, rooms on the back enjoy the clinking of glass bottles from the rubbish collection at 4-5 am. Having no aircon, keeping the windows closed is not an option. Sorry, that’s not IBIS standard, but some lousy backpackers place, and an expensive one for that. Quite dirty - dusting and a better vacuum would go a long way. The room is small, so that you are quite hard to lay down 2 large luggages. Agoda said all rooms are with air-conditioning, but it is not the case. The lower floors DO NOT have air-conditioner but just a fan. We first got the room without air-conditioner. Then we showed the Agoda page to the ibis staff. Luckily the staff was very nice. He helped us to change to another room which has air-conditioner. Otherwise I can't imagine how can we survive from the temperature at around 20°C with windows closed. There was mould on the ceiling and the kitchen blind was filthy. Mould in bathroom. Being on 16th floor as both of us afraid of heights. Wasn't clean shower could have been better, mould on the walls. The room had the bare minimum but that was all that was needed for a one night stay. It could do with a lick of paint and tidying the areas where doors get worn and scuffed. There was also quite a bit of noise and a strange smell coming from outside, but closing the window addressed both of these. The room and bed are small. Kitchen. There was nothing for the kitchenette. AC control was a challenge for operation. TV reception was poor, basically 5 stations. Lots of street noise. The rooms are tiny and old. The bed was very uncomfortable, neighbours were loud late into the night, tv didn’t work properly. Overpriced, room was cramped, bed uncomfy and poor windows means the room was noisy. Size of room. Nowhere to put luggage. It was only place to sleep. First time we have slept in a closet. Microwave didn't work. TV didn't turn on or off. I could have a shower while sitting on the toilet. Only 1 chair for 2 people. Bathroom very small but this is not a major issue.
Daily housekeeping, Contactless check-in/check-out, Face masks for guests available, Physical distancing in dining areas, Physical distancing rules, First-aid kit, CCTV in common areas, Enhanced cleaning, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Delivered food is securely covered, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Disinfection of high-touch surfaces, Wake-up service, Safety deposit box, Key access, Key card access, Express check-out, 24hr front desk, Elevator, Accessible by elevator, No smoking, Non-feather pillow, Designated smoking area, Flat-screen TV, Parking, Kids meals, Fax/photocopying, Desk, Landmark view, Lockers, City view, Storage available, Grocery deliveries, Packed lunches, Special diet menus (on request), Food can be delivered to guest accommodation, Vending machine (drinks), Coffee shop, Vending machine (snacks), Free Wi-Fi, Wi-Fi available in all areas, Internet, Linens, Towels, Fire extinguisher, Free toiletries, Shampoo, Smoke alarms, Heating, Body soap, Air-conditioned, Trash cans, Conditioner, Shower, Hairdryer, Toilet, Toilet paper, Private bathroom, Laundry facilities, Ironing service, Laundry service, Iron and ironing board, Balcony, Electric kettle, Microwave, Stovetop, Refrigerator, Coffee machine, Kitchenette
