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The wireless and the safe didn't work althogh i asked the owner of the hotel tio fix it.There was't spa.
quiet, free parking, good breakfast
The hotel staff was extremely friendly and helpful during my stay, driving me to the hospital where I was working and to the train station for my departure, and even helping to purchase my train ticket and load my bags onto the train. It was very refreshing to see excellent customer service in this day and age! Internet service was complimentary too. The rooms did not seem to have air conditioning, though that was not needed during the trip.
This was the best hotel we stayed at during our 2 week trip to Germany. The owner was very friendly, helpful, and easy to talk with. Their food was excellent - one of the best meals we had during our trip. The hotel has recently been refurbished and it shows in the high quality of our room and the hotel's public spaces. If I ever stay in this part of Germany again, there is no question that this hotel is where I will stay.
Hotel had been competely renovated and rooms were very nice and beds extremely confortable. Located near a stream with a wonderful bike / walk path that can take you to a old castle. There are numerous spas and other facilities in the area. The location is excellent for going to the black forest and wine vineyards in both Germany and France. The hotel staff were extremely friendly and were able to give advice on where to go. Spoke excellent English. Close to larger city of Friedburg. My family and I plan to stay here again.
The staff went out of their way to provide individual attention and make sure the lodging experience was special.
The family run hotel was super. Very friendly staff and most helpful. Forgot credit card while staying there but was returned to us by post before we even got back home ourselves after talking to them.
I'd liked the quite-ness, friendly and devoted staff, confortable room, I felt at home... And many possibilities for recreation in the area.. The restaurant served a very good meal but it was always a suprise if it was open.. But on 5 minutes walking there was a Italian restaurant, cheap and very good!!
Staff's friendliness Bathroom & shower was far too small
The hotel is nice, comfortable and clean. The room was a little small for my family (2 adults and 2 children) while could be Ok for a couple. The housekeepers forgot to provide us the right quantity of towels. The breakfast was quite good. We did not tested the restaurant.
Excellent comfortable and clean room.Very good breakfast. But the most important thing is the owner, Herr Kern. He did much moore then expected. We got an upgraded double room with balcony to a super nice view. We had a great pleasant time. Nothing to our opinion.
Staff & owner were very kind and helpful, the room was simple but very confortable for 4 of us (2 adult & 2 babies).
Nice and kind owner. Very clean and quite place. WiFi is not possible in the room. Only on the reception.
huge breakfast buffet
Actually , everything was nice! No.
Location Prefer tea/coffee facilities in room
The kindness of the innkeeper and his family. The comfort of the room as well as the location on the river.
Personnel and cleanliness were excellent. No elevator! Poor lighting in bathrooms.
very clean and fiendly no
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
Convient to town center and transportation The bed pillow was poor.
location is excellent ovar all is good hotell
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
location is great Hotel Staff + service are not good
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
reception very good. big room. clean and good location
It was very close to the town centre Matresses were strange foam and a bit uncomfortable, overall a bit pricey
Very quiet, yet near to the centre of Freiburg Just a small niggle- I never know why hotels of of this kind cannot supply bigger bath towels. we stayed at a b&b in France on the way back and they had lovely big towesl. Obviously it costs more to wash bigger towels but I do think it is stingy.
room, hotel staff
The location was very nice, and the decoration was interesting. The spaghetti dish was very bad. The spaghetti must have been cooked from days before.
Very good value for money. Excellent breakfast and dinner.
Mooi klein hotel, vlak bij het centrum, comfortabele kamers
Very attentive staff
This was a really well-designed modern hotel -- spacious, comfortable, smart without being suffocating. Great outside bar-lounge under shelter. And it's an easy short walk (5 mins) to the Muensterplatz and its daily morning market (which is fantastic) and the heart of this lovely, lovely small city. The hotel parking was a problem. Despite having reserved a place, the gates were stuck, and there was a palava. In the end, we parked on the street in front of the hotel which is cheaper (8€ per day) and perfectly safe.
The hotel is very new (we stayed at august 2009). Restrooms very clean and new and the room was very modern-design. Breakfast a little expensive (12.5€/each) but quite good. Very near the city center (5 min. walking). To park in the surroundings at the street you have to pay from 9 to 19: 0.40€/15min with a maximum of 8 euros/day.
Close to the city center, friendly staff and a nice atmosphere at the hotel and the bar/ breakfast room. Sure, you have to pay 12.50 euro per person for breakfast, but it was the best breakfast buffet we had seen in long time.
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
Quiet & comfortable
Staff & location are the best
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
Friendly helpful staff, excellent room, good breakfast and very secure parking.
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
near station , nice welcome , small but adequate room , close to old town for restaurants etc
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
Very comfortable,good service, sky sports in the room, the spa next door was excellent tea and coffee facilities in the room would have been nice
Swimming pools Slow service small portions in lagre plates in the restaurant
Just 8 kms from Freiburg,the hotel is ideally situated for exploring and enjoying the countryside and the local city.It has a "get away from it all" feel, with comfortable, well equipped rooms, bar, restaurant and spa/pool facilities. Staff were very helpful with directions. Parking plentiful and at no additional cost.After a good night out in Freiburg,coffee and brandy back at the hotel, listening outside to foxes and night birds calling, it was very relaxing and enjoyable. Breakfast was at extra cost at 15 Euros per person. No handy alternative, other than to drive into Freiburg. Shame it wasnt included in the deal.
Everything No airconditioner
This was our 3rd visit to Dorint Freiburg and always a pleasure to go back, as this is very central to Black Forest, Switzerland and Alsace wine region as well. Breakfast is always fresh and well prepared but menu has not changed during the last 3 years!
Almost all, The first day dinner, we had to wait more than an hour to eat.
Wonderful hotel, we had a lovely meal and a nice breakfast. The thermal baths were great (although they are undergoing renovation at the moment). We especially liked the special touches for children (small gown and slipper, teddy bear on the bed). The room was a little bit small. And the children's menu was in German.
I like the stuff the servises the facilities for rest the nature around The information was only in german we wanted to have information in englich
Nice hotel with good facilities, including swimming area, sauna, etc. Small room at top floor, did not completely meet expectations. No airconditioning.
Staff was really nice. My request had been taken into account (quiet room). Room confortable Breakfast was really expensive (15 euros); I am not sure but I think TV was not free also.
Every Thing........WOW This is the perfect hotel Nothing
Very good location. Although has no private parking, has a direct lift to the Hotel and also special price. Variable breakfast also for a vegan.
Great location in centre of town, just down street from the Munster. Car parking beneath (extra). Expensive i'net. Room a bit cramped for 3 adults in a triple.
Hotel's location was convenient. It was within walking distance to all the shops. Parking was ample. And the breakfast buffet was excellent.
Helpful hotel staffs. Whenever I asked some questions to him, he always tried to answer and response. When I asked a recommendable restraunt for dinner, he suggested me 3 restraunts and one of them I chose was excellent!
centrale ligging, goede parkeer mogelijkheid internet 9 euro per dag
Great desk staff were very helpful. Didn't have tea and coffee facilities.
The hotel is very pleasant and clean
modern and clean
How friendly and helpful the staff were. The location does not allow much walking into Freiburg itself. The town centre is about 3Km away and without knowing the town I would not wan tto drive in.
Room was clean. No shampoo and soap with small area for keeping things in the bathroom, the nearness of the car-repair workshop, difficult shutting the blinds (behind the TV, so you have to move the chair every time)
Rooms were very spacious, good breakfast and friendly staff
Room was a good size. It's a long way from the station - good 25 minute walk.
kind staff; rooms are very comfortable, the hotel is quiet and very nice. the bus stop for the city center is just in fron of the hotel
The room was clean with all the required anmeties. Staff were helpfull and professional. You have to pay 8 Euros for parking, even though it is in the hotel Carpark
it was near of center and some of parks and man places. the ac was not
Friendly staff - very cooperative No pool or hot tub.
Staff was very friendly and helpful. Breakfast was very rich and good. The room was a bit old. The holtel is facing a building site.
Fresh rooms and good service. Nice people at reception. Hotel is four star but lacks air-conditioning, hairschampoo, hair conditioner and movie channel on TV.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
Great location by the old church plaza. There can be some city noise at night.
hotel staff and the help for everything that we received
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
the beakfast was excelent not accessible by car and distant from the parking place
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
The staff were really excellent and friendly, took time from their work to talk and answer questions and gave the feeling that they were doing it because they wanted to, not that it was part of their duties. The location, whilst close to Freiburg, was quiet, but near to local transport and other facilities. The fabric of the hotel was in good condition and was spotlessly clean. If you like good quality, a choice of restaurants, friendly staff, this hotel is to be recommended. We were unable to fully appreciate the balcony, due to the poor weather!!!
clean nice room. nice area.
staff did everything for making my stay as good as possible. The food was exquisite
This hotel is fabulous!! It surpassed our expectations! We actually stayed an additional 2 days. The rooms are lovely, clean and very comfortable. The restaurants -there are 2 - are very, very good. This hotel is located in Lehen, which is a residential area on the out skirts of Frieburg. There is trolley service into the city a few blocks away from the hotel. Driving into the city is easy too. I highly recommend this hotel. Hope you enjoy it as much as we did!
The hotel is only 3 years old and all facilities are new and everything functions as expected. Underground secure parking was excellent as well. The attached restaurants were of a high standard with extensive wine list. The wireless internet connection was week in my room, management need to install another access point for stronger signal.
Wellness, car parking, bathroom, breakfast.
Very clean hotel, with nice bright decor. As a stop over, or base from which to explore the region, good. Convenient, free parking under the hotel. Free WiFi. Too far from the city center to walk. A tram runs every 15 minutes, but the stop is still a 500 m walk from the hotel (on a safe, suburban street). All told 20-30 minutes to get into town or back.
Friendly staff, great breakfast, nice rooms! WiFi Internet access didn't work for me ... nobody seemed to know why.
Very helpful and polite personnel. Room, restaurant and breakfast very good. Impure pool. Big apartment house beside of the pool. Reservation of parking place is needed.
The hotel was great and the staff were excellent they were very helpful and the food was great specially the breakfast. At the hotel you feel like home and it's warm to stay there.
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
It's proximity to attractions in the city and to the station
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
Hotel is right down town... great location! Very hard to find.
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
Central place,Room was good.
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
It was cosy and comfortable
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
Hotel staff very friendly, rooms are nice, breakfast is good
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
rooms so tiny also the bathroom