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The size of the suite. The breakfast had a nice assortment of foods to choose from We had been there before, several times. The lobby is boring and doesn't have that elegant feel. The coast grill is the same as the lobby. We were in bldg. 2, no signs telling you were the elevator is, and our room, 310, is on the other side of the bldg. with no elevator near by. We will NOT go back to this property. It looks like the hotel is going under.
The room was very nice. Spacious with nice amenities. The free cocktail hour was okay and the complimentary buffet breakfast was awesome. I asked why the pool was closed and the employee said, "Some kid barfed in the pool earlier today". Perhaps some training on how to communicate with the public is in order. Although I did appreciate the girl's honesty.
Beach is beautiful, private. Open bar for 2 hours! Decent food free breakfast helpful, friendly staff Bike rentals!
Almost everything was great We had plumbing issues in our room and we were not able to put have movies
The heated pool was very nice, clean, and large. I liked the game room during the happy hour as well. The halls were dirty, stained, and had a musty odor. The fire alarms went off several times during the day with no explanation besides "the cleaning must have bumped it" which doesn't make sense.
How close we were to the beach and pool, breakfast was decent just depends on the time you go, the room was big Only warm water in hotel, bath faust wasn't working right, the garden view we had a big pillar blocking it, drain was broken if you wanted to take a bath, loved the scenery BUT not worth $200+ a night
The girl who helped us check in was nice. The bed was super comfy, very nice location as well I did not like how there were about 3 employees at the front desk, not doing anything. A supervisor even came out and she was talking to one of the employees instead of helping us check into our room. There was a very big moth in the room (crazy right?) and that seems dirty to me. When we were leaving, not once did the girl at the front desk ask how our stay was when I asked her if we needed to check out before we left.. But whatever I guess.. People just don't have great customer service
the food was good I went for an escape from my busy life - I wanted to sleep and relax. The AC unit was so loud and clunky it woke me up every time it turned on. The walls were thin so I was woken up early by people passing in the hall as well as the people in the room next door. I tried to go back to bed after the breakfast, but the housekeeping was vacuuming in nearby rooms so again, too noisy to sleep. It was disappointing and the bed wasn't even very comfortable
Clean. Very friendly and helpful staff. Comfortable room and beds. Pillows were too puffy:)
Rooms were on the small side, but still cozy. A comfortable bed and hot shower with neutragena bath products was nice The workers at the front desk could you a tremendous amount of improvement.
Pretty much all aspects - great value Food took forever to be prepared but they were swamped.
Very nice, clean and quiet. Though our room faced the freeway on a busy Friday afternoon, we didn't hear any of that noise. Will stay here again when traveling through Ventura County.
The staff,pool,the room was great and views.
Everything was comfortable and clean. The kitchen was really nice, and the bed was comfortable. Would definitely stay here again. Breakfast food was greasy, and low quality. There was some maintenance issues - tiles on the bathroom floor were cracked and a lot of the grout was gone/coming out.
Rooms were outstanding ! Super clean and comfortable.
Location and access was great. Well kept, maintained and clean. Staff was helpful and friendly. Bathroom vent fans were both old and loud when turned on--LOUD.
Nice big studio apartment style rooms. Love the free breakfast and light dinner service in the hotel lobby. Nice for golfers as there's an adjacent golf course. As part of my job I stay 2 nights a week in the Oxnard-Ventura area and have done so for 7 years. In the course of these 7 years I have sampled just about all of the two star and above hotels in the area many times each. In my opinion, this hotel offers the best value for a business traveler for a short trip. A lot of remodeling now, but that's temporary. It's in a residential neighborhood, and doesn't have a restaurant, so no place to go eat within walking distance if you choose not to have the free breakfast or light dinner provided in the lobby.
I loved my room and how everything was set up. Perfectly met my needs for this one night stay. The best part was their complementary breakfast. Room cleaning tried to sneak in before my required check out time.
Checking in and out was efficient. Excellent cooking facilities. Comfortable bed. The front door was not exactly the same shape as the frame for it so that there was light coming through in places. This made me feel unsafe and all the more since the front door was particularly thin. The apartment was extremely dark. Bathroom tiles looked as if they were going to come off. Toilet paper holder was broken and the cleaner would know this as it was in pieces every day but noone attempted to fix it.
Nicely decorated studio with all the comforts of home. Beautiful view of golf course and gardens. Clean and comfortable. Good location. Short drive to restaurants, beach, Downtown Oxnard, or Ventura. Planning to stay here in the future.
Loves everything. Beautifully designed. Breakfast was better than going to a restaurant. Will never forget my stay there and will recommend. Kind staff lovely Thank you for making such a big part of our memories
Great room, quiet neighboorhood, extremely friendly and helpful staff, everything complimentary, hospitality hour
cooking kitchen for family stay. Spacious room. a little bit remote distance of parking.
I enjoyed staying in the room with the full kitchen. The room was spacious and very comfortable. The view of the golf course was very pleasant.
Very comfortable beds its bit bit far out from other things
Easy to access from freeway super shopping near by close to ocean by car. Under remodel so there was some noise and workman traffic held up elevator. But I would recommend this hotel for clean and comfy rooms there is a lounge and food and drink bar available. Pool area is nice and large even though we didn't have the time to enjoy it. I would stay there again if needed Construction noise and length of time it took to catch an elevator due to workers going up and down.
The staff was exceptional. They were attentive, friendly, and helpful. Check in was a breeze and they were efficient. Not applicable.
The bed had only a sheet, very thin duvet and very thin spread. I asked for and got extra blankets, as well as a follow-up phone call. Appreciated that. Room was quite big. NO HOT WATER! That's basic. You can't mess that up. Very secondary issue was the fact that the TV remote didn't appear to have channel up-down buttons.
Very Friendly Staff. Professional Facilities. Would have liked to get a better deal.
Staff helpful Great hotel for relaxing & comfort, but lacked charecter - just a modern hotel!
Clean and Comfortable. Very Nice pool, bar and restaurant
Very near freeway, but wasn't noisy. Room was very modern. Great experience.
Our reservation was messed up...we did not get the room we requested, due to the wrong date being sent to the hotel. Booking.com did not gwet the information correct to the hotel. We booked 7/17 - 7/19/09...but on arrival 7/17, the hotel had us down coming in on 7/19, so that is why we got the bottom of the barrel.
We loce everything
Near freeway and restaurants. Got up early to get on the road on short time schedule. No soap. Wash cloth from previous occupant in the shower. Seemed sloppy.
The friendliness of the staff was above par. The room had a refrigerator and microwave, the front desk had a small store area, which I used quite frequently. The fire pit outside on the patio was a nice touch. The kitchen staff was so friendly and the food quality and variety was awesome. The location was nice, as it was close to the beach, and not too far away behind the hotel was a marina so you could see the boats coming and going. The room carpet was extremely dirty. My wife and I never went barefoot anywhere except in the room, and when we took a shower, we practically stained the tub with the amount of blackness that was coming off our feet.
The front desk was extremely nice and helpful. I fell in love with my room. The view was unbelievable for the price! I only paid $345 for three nights with a marina view. I am very satisfied. Loud guests, constant loud door slams, thin walls
Staff was great. Friendly and always looking to help. This location is less deaireable due to the age of the facility. The rooms are older and the heating cooling when on made the room smell moldy.
The rooms were good sized. The breakfast time went late, which was convenient. For a newer hotel, they don't seem to be keeping up on the maintenance very well.
Safe area (I stayed in Ventura last year and was not comfortable with the area) Quiet Large, comfortable room (full kitchen, living room, bedroom, bathroom) Clean Friendly and helpful staff (they let me check in at 12:30, which was wonderful -thank you!) Very convenient to freeway Nothing!
The bed was very nice. It was just okay.
The beds are comfortable but the pillows are God awful as is the interior lighting. The rooms are hot and stuffy and the air conditioner is useless! We spent two days and when we came back at the end of the second night no one had been in to clean our room. When I called the office they were polite but did nothing. Next time will spend more money and get a better place
We stayed just for one night but the room was clean and very welcoming.The bed was very comfy. And for that price it was agood stray. Tobe honest, nothing!
Very clean and up to date room. Great value for the price. Location is convenient to Heritage Square and a quick drive to the beach and Channel Islands area. Would definitely stay again if I'm in this area.
Location was central to sights. Walls are thin so I could hear television etc from room next door.
Clean, nice big TV, good wifi. Walls are thin. I can hear people walking in the room above, and noises from the neighbor room.
Full size refrigerator and stove top are nice. Lots of space and staff was very friendly and responsive. Bed was comfortable enough and location is decent - close to freeway. Kitchen sink is really small. I didn't realize the pool was closed for construction until after I booked, so I was disappointed.
Run down place. No mention of major construction that took out pool.
The room was spacious and the kitchenette was an unexpected bonus. The location was excellent. The parking was good. The curtains were worn and needed to be replaced. Breakfast was not included.
Hotel was fine for the price, good fridge and microwave but in a poor industrial baron location. Horrible option for someone without a car. Lack of shops and transportation around the area
pretty much quiet most of the time. I requested a wake up call but never got one so I had to rely on my cell phone. Need a towel rack by the sink
friendly staff. I extended my stay to 5 days here old equipment, close to the Pacific Highway- some noise from the road.
The hotel/motel was located on a busy street, traffic noise was loud from dawn to evening hours.
It was very plain The staff attitude is just gross
The staff were very friendly and helpful. The rooms was very clean.
Overall it suited our needs for a one night stay. Staff very nice. Needed more towels in restroom
Staff is ok. There're micwave and refrigerate in room. We cannot fall asleep because the smell from the carpet and bed of the room! Fainally, we exchange another one. Room looks dirty.
The hotel was conveniently located for our event. The room was basically clean and the facility was very quiet. While part of the room has been refurbished (bathroom, kitchenette floor and tile), much needs attention. The carpet was torn and dirty, the chest of drawers and bedside table had broken drawers, one leg of the easy chair was broken. The towels were extremely thin and only two were provided.
The price was low enough Walls so thin we could hear our neighbor snoring all night and vehicular activity of other customers; besides a mammoth flat-screen TV the decor probably hasn't been updated in 40 years.
Price, free WIFI, refrigerator No ice available
I like the $1 drinks and the man behind the bar was very nice and I also liked how it was close to places that we normally go to. It was comfortable place to sleep for the night, This place is a little old fashioned and the rooms are outdated but comfy and this is not for people who are looking for luxury.
Older facility, two story, well maintained. Clean rooms and everything works. Nice breakfast 6-10 weekends, 6-9 week days. Have stayed here twice, both times we were very pleased with our stay. Last time our room was on the ground floor and there was breeze way in the middle of our section with ice, drink machines, and steps mounted on our wall which were a little noisy, but it was not loud.
Like the price, location, amenities The new owners have changed a few things, less comforts., not as friendly.,breakfast not as good., no movies., the carpets in the rooms were extremely dirty. Bugs flyers big around in the bathroom. I will look around before staying here again
Love the location, but cleanliness was an issue. Hair in the coffee cups, gross continental breakfast, and hair in the bathroom.
The tv had 5 channels of which 3 were in Spanish. The rest 40 advertised didnt work. No outlets in the room near by the bed. The sink didn't work well
Rooms were old ...old style tv bedspread curtains....also had a lot of suspicious looking people roaming parking lot at night Didn't feel safe...had to keep looking out at m y vehicle through the night...this motel has a lot of people I believe that are living there
Room was very large with refrigerator and microwave. Vanity/sink was separated from tub/shower/toilet. Good parking. Breakfast consisted of only packaged muffins.
The room was large and clean and met our needs The continental breakfast was not worth mentioning as an extra
Affordable and clean. Sky light in our room that woke us up at 5am. No breakfast included just juice.
The room, though sparsely decorated, had Direct TV which was nice since I was a solo traveler. I asked not to be disturbed during my stay, and my wishes were respected. From the looks of the pictures, it is really nice. However, as a (female) solo traveler, I felt uneasy at night because I could hear shouting outside, police and emergency sirens each night during my stay, and had to sleep with the TV on just so I could get any comfort. The mattress wasn't very comfortable, but for someone who doesn't have any back problems I don't imagine there would be an issue. I was unpleasantly surprised to learn that once I booked online to get the online deal price there were no price reductions or additional offers I could take advantage of once I checked in. Some places will do this to accommodate guests and increase the likelihood of return business. That was not the case here. Instead, my time was pre-paid, so whether or not I stayed the entire time didn't matter. I do not plan on staying ever again, but at least I know what I'm in for if I have to.