Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.0 "Excellent wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 8.0 "Housekeeping was great , according to 80%." 8.0 "Management was excellent , said 80%." -
8.4 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "Close to winter sports facilities , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
7.6 "Good breakfast."
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7.0 "High value."
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5.9 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.0 "Only 60% saidrooms were big enough ." 6.0 "For only 60%, thenoise level was all right ." -
5.3 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.0 "Only 60% saidrooms were big enough ." 5.0 "Only 50% thought thefurniture was functional ." 5.7 "57% said theview was so-so ." -
5.1 "Average amenities."5.2 "52% thought the
building was acceptable ." -
5.0 "Internet is average."
Overall Rating
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8.8 "Very nice wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." -
8.8 "Great service."8.3 "83% said the
reception staff was great ." 7.4 "74% thought theservice was very professional ." -
8.4 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.7 "Good breakfast."
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6.9 "Average value."
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5.4 "Average comfort."6.1 "
Beds were acceptable for 61%." 5.8 "Only 58% saidrooms were big enough ." 5.8 "For only 58%, thenoise level was all right ." -
5.2 "Average amenities."5.2 "52% thought the
building was acceptable ." -
4.8 "Rooms are not good."3.4 "66%
complained about the bathroom ." 1.3 "87% thought they werepoorly maintained ." 3.6 "64%criticized the small bathroom ." 1.4 "86% weredisappointed with the minibar ." 4.8 "52% foundproblems with the furniture ." 1.1 "89% hadproblems with the shower ."
Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.4 "Location is great."
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7.7 "Good breakfast."
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6.4 "Pool is mediocre."
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6.0 "Average comfort."6.2 "Only 62% said
rooms were big enough ." 6.2 "Beds were acceptable for 62%." -
5.5 "Rooms are ok."6.2 "Only 62% said
rooms were big enough ." 6.2 "Beds were acceptable for 62%." -
5.4 "Average amenities."5.4 "54% thought the
building was acceptable ."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
8.6 "Location is great."
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7.4 "Good breakfast."
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6.0 "Average comfort."6.3 "Only 63% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." -
5.4 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.3 "Only 63% saidrooms were big enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
It was very close to everything in town. Great resturaunt across the street Park g was a bit difficult
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6.7review from
Good hotel, nice view from 4th floor, professional staff, the waiter at the restaurant spoke English. The wireless did not function well at 4th floor - Had to sit on the stairs to send mail.
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7.0review from
Quality for money Not easy to use the wifi
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4.0review from
Staff not overly welcoming. Restaurant at the hotel had no menu.
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7.3review from
The hotel was a modern, clean and very comfortable, the Staff were also very helpful and friendly. The Acta Luchon was in a great location and well above our expectations. We had a great time, this was definitely one of the better places we stayed on our trip.
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6.3review from
Your staff are very friendly, the room was comfortable and the location very convenient.
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8.0review from
wonderful hotel. a very good gym and a small indoor swimming pool. best location in town. 5 minutes from the cable car. wonderful staff, very helpful.very clen room + bathroom.
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4.4review from
Friendly helpful staff The hotel room was just too small. Calling it a 'superior room' was a not appropriate
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7.6review from
Very modern and clean hotel with a quality feel about it. The loft style roof added extra character. Central location on the main street. The Manager was very friendly and one staff member in particular helped us out with things to do, walks/drives etc. The breakfast wasn't worth the money and disappointing given the hotel was quality in other aspects. Also, cigarette smoke from the bar downstairs wafted up to the mezzanine breakfast area. The airconditioning had been turned "off" summer mode and was now in winter mode meaning only hot ari was blowing, therefore the room was hot at night. It was unusually hot this time of year, so they should go by the temperature, not the date.
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7.2review from
Constant noise like rushing water from inside the hotel, not the room air-conditioning but possibly central similar. Please note: this supplied in error to review of Camapnile, Purpan, Toulouse!
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7.6review from
charming staff, excellent facilities and location. breakfast buffet on the expensive side. Would score a 10/10 if at least a continental breakfast was included in the price.
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10.0review from
It was very close to everything in town. Great resturaunt across the street Park g was a bit difficult
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8.0review from
wonderful hotel. a very good gym and a small indoor swimming pool. best location in town. 5 minutes from the cable car. wonderful staff, very helpful.very clen room + bathroom.
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6.7review from
Good hotel, nice view from 4th floor, professional staff, the waiter at the restaurant spoke English. The wireless did not function well at 4th floor - Had to sit on the stairs to send mail.
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7.0review from
Quality for money Not easy to use the wifi
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7.3review from
The hotel was a modern, clean and very comfortable, the Staff were also very helpful and friendly. The Acta Luchon was in a great location and well above our expectations. We had a great time, this was definitely one of the better places we stayed on our trip.
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7.6review from
Very modern and clean hotel with a quality feel about it. The loft style roof added extra character. Central location on the main street. The Manager was very friendly and one staff member in particular helped us out with things to do, walks/drives etc. The breakfast wasn't worth the money and disappointing given the hotel was quality in other aspects. Also, cigarette smoke from the bar downstairs wafted up to the mezzanine breakfast area. The airconditioning had been turned "off" summer mode and was now in winter mode meaning only hot ari was blowing, therefore the room was hot at night. It was unusually hot this time of year, so they should go by the temperature, not the date.
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7.2review from
Constant noise like rushing water from inside the hotel, not the room air-conditioning but possibly central similar. Please note: this supplied in error to review of Camapnile, Purpan, Toulouse!
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7.6review from
charming staff, excellent facilities and location. breakfast buffet on the expensive side. Would score a 10/10 if at least a continental breakfast was included in the price.
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4.0review from
Staff not overly welcoming. Restaurant at the hotel had no menu.
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6.3review from
Your staff are very friendly, the room was comfortable and the location very convenient.
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4.4review from
Friendly helpful staff The hotel room was just too small. Calling it a 'superior room' was a not appropriate
