Ouro Minas Palace Hotel

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Guests can opt-out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• Safe

Services and conveniences

• ATM on-site
• Business center
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Mini-market on site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• 24hr front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Lowered sink
• Non-feather pillow
• Designated smoking area
• Pets allowed on request. Charges may apply.
• Roll-in shower
• Increased accessibility
• Elevator
• Shower chair
• Accessible by elevator
• Allergy-free room
• Toilet with grab rails
• Upper floors accessible by elevator

Basics

• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Trash cans
• Conditioner

Dining

• Breakfast included
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Breakfast in the room
• Coffee machine
• Dining area

General

• Family rooms
• Storage available
• Seating area
• Sofa
• Solarium
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• City view

Bathroom

• Hairdryer
• Private bathroom
• Raised toilet
• Shower
• Bathtub
• Spa bath
• Toilet
• Toilet paper
• Walk-in shower

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Steam room
• Massage
• Sauna

Family friendly

• Cribs available
• Kids meals
• Kid-friendly buffet
• Indoor play area
• Kids' club
• Baby safety gates

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• CD player
• TV

Bedroom

• Socket near the bed
• Sofa bed
• Alarm clock
• Clothes rack
• Wardrobe or closet

Things to do

• Gift shop
• Eco tourism
• Game room
• Beauty salon
• Pool table

Parking and transportation

• Parking
• Private parking
• Airport shuttle
• Valet parking

Workspace

• Computer use available
• Fax/photocopying
• Laptop safe
• Desk

Laundry

• Ironing service
• Laundry facilities
• Laundry service

Fitness

• Fitness center