The Kings Arms Hotel

We stopped in room 4 which was, I believe a small double. The room itself looked like it had recently been refurbished. Sadly the bed had not. An unbelievably uncomfortable night. Every spring was visible through the mattress. It was so uncomfortable we hardly slept and left early.

We liked very little indeed about the hotel so the best part was leaving and being glad that we'd only booked one night. Only good thing was parking outside.

General lack of concern for customers' comfort. Externally it is shabby, internally the decor is tired & drab, the staff are uninterested and non-apologetic, the restaurant & walled garden were closed, the heating non-existent, the bedding positively threadbare & insufficient, we had to ask for loo-roll & an electric heater. The room was ground-floor on the main street & very noisy.

Large well appointed room was not too noisy despite overlooking main street. Cheap bar in September and October. Friendly and helpful staff

No carpark although free on street parking after 17.30

None

Hotel was not what we expeted superior room was anything but superior the dirt behind the door and behind the beds was unbelivable the shower just blocked up and took an age to go down the restaurant was only opened on a saturday yet in the blog said it was only closed on a sunday the bar was never opened until after six but reception staff told us it was opened from 11-11 then proceeded to give us different times for opening no general information on display in foyer on what to do / sights to see does not tell you on blog no car parking

location , breakfast , armchair in room , shower and large size of room

dusty and grimey . overpriced and no one to help with luggage,

None what so ever -total disgrace

Dirty room,dirty linen{ had to be changed},bar area closed 10.15pm on a saturday night,smelt musky smell all through hotel, very tatty ,cleanliness none existant,

Staff, location

Poor value, average food, same menue successive days. Basic room spec for price, not star rating

Rooms were excellent

Food was terrible and cold