Guest reviews
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Solo
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 10.0 "Management was excellent , said 100%." 10.0 "100% thought theservice was very professional ." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 7.5 "Great parking , according to 75%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.4 "Vibe was good."8.6 "86%
enjoyed the friendly atmosphere ." 7.5 "75% thought, thehotel was modern ." 9.5 "95% said it was astylish hotel ." -
8.4 "Breakfast is good."
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7.4 "Nice rooms."8.9 "89% said the
beds were comfortable ." 8.0 "80% werehappy with the bathroom ." 10.0 "100% appreciated themodern rooms ." 9.1 "91%enjoyed the balcony ." 8.2 "Well-maintained , according to 82%." 8.9 "89% saidrooms were clean ." 7.9 "79%enjoyed the shower ." -
2.5 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 10.0 "Management was excellent , said 100%." 10.0 "100% thought theservice was very professional ." -
9.6 "Terrific location."7.2 "
Great parking , according to 72%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.4 "Breakfast is good."
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8.2 "Vibe was good."7.7 "77% thought, the
hotel was modern ." 8.3 "83%enjoyed the friendly atmosphere ." 9.6 "96% said it was astylish hotel ." -
7.6 "Nice rooms."9.1 "91% said the
beds were comfortable ." 7.9 "79% werehappy with the bathroom ." 9.1 "91%enjoyed the balcony ." 10.0 "100% appreciated themodern rooms ." 7.9 "Well-maintained , according to 79%." 8.7 "87% saidrooms were clean ." -
3.1 "Disappointing internet connection."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.7 "World class service."
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9.6 "Terrific location."
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7.3 "Nice rooms."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.7 "Terrific location."
Recent reviews
- All reviews
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- Neutral
- Negative
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8.0review from
A charming building, kind and helpful staff, clean and comfortable rooms, gracious manager/owner, and fantastic location. Don't hesitate to book with the Iturrienea Ostatua. Even with earplugs, the breakfast noise will wake you if you are in a room that is just off the main lobby, even having said that, I would stay there again.
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8.0review from
Lovely bedroom and hotel, welcoming and helpful staff. Very good location, quiet, clean and cheap.If you take your satnav, take the name of the street in basque (andra maria kalea) too because some satnav don't find "santa maria". Breakfast not great.
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6.7review from
The location was great. The restaurant recommendations were helpful. The breakfast was marginal.
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8.0review from
Lovely historic hotel in a great location in the Casco Viejo, near everything. The room was pretty, the bath was very nice, and the staff was friendly. Even tho it rained, we enjoyed the balcony. The heat didn't work, but it wasn't too cold out. Street noise made it necessary to use earplugs to sleep.
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7.0review from
Very pleasant and helpful owner/staff The stairs may pose a problem for some
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6.4review from
The staff were extremely helpfull. The hotel was well cared for.
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6.4review from
Location in old town is a plus; rooms and common areas are basic but clean; staff is friendly and helpful. Rooms at the front of building are very noisy, as the fun from the local cafes/bars spills out onto the street. There is no lift in the building, so be ready to carry your bags upstairs.
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8.0review from
I liked the funky decor. The reception desk staff were very nice, spoke good english. Be warned, there is no lift and you must carry your luggage upstairs.
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6.4review from
Quaint little B&B in the heart of the atmospheric Bilbao old town. Street noise (drunken laughter and shouting from nearby bars) is a real problem in some of the rooms.
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7.2review from
Position is excellent for access to transport, sights and is located in a very interesting old area of town. Noise from street in front rooms
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8.0review from
A charming building, kind and helpful staff, clean and comfortable rooms, gracious manager/owner, and fantastic location. Don't hesitate to book with the Iturrienea Ostatua. Even with earplugs, the breakfast noise will wake you if you are in a room that is just off the main lobby, even having said that, I would stay there again.
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8.0review from
Lovely bedroom and hotel, welcoming and helpful staff. Very good location, quiet, clean and cheap.If you take your satnav, take the name of the street in basque (andra maria kalea) too because some satnav don't find "santa maria". Breakfast not great.
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8.0review from
Lovely historic hotel in a great location in the Casco Viejo, near everything. The room was pretty, the bath was very nice, and the staff was friendly. Even tho it rained, we enjoyed the balcony. The heat didn't work, but it wasn't too cold out. Street noise made it necessary to use earplugs to sleep.
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8.0review from
I liked the funky decor. The reception desk staff were very nice, spoke good english. Be warned, there is no lift and you must carry your luggage upstairs.
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6.7review from
The location was great. The restaurant recommendations were helpful. The breakfast was marginal.
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7.0review from
Very pleasant and helpful owner/staff The stairs may pose a problem for some
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7.2review from
Position is excellent for access to transport, sights and is located in a very interesting old area of town. Noise from street in front rooms
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6.4review from
The staff were extremely helpfull. The hotel was well cared for.
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6.4review from
Location in old town is a plus; rooms and common areas are basic but clean; staff is friendly and helpful. Rooms at the front of building are very noisy, as the fun from the local cafes/bars spills out onto the street. There is no lift in the building, so be ready to carry your bags upstairs.
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6.4review from
Quaint little B&B in the heart of the atmospheric Bilbao old town. Street noise (drunken laughter and shouting from nearby bars) is a real problem in some of the rooms.
