Bismarck Hotel and Conference Center

Many guests have mentioned that the beds were comfortable during their stay.

Some guests have experienced challenges with parking due to events in the area, resulting in having to park farther away.

Guests have not specifically mentioned the food quality, but the hotel offers a restaurant and bar, as well as the option for food to be delivered to guest accommodations.

Several guests have expressed concerns about the cleanliness of the pool area, describing it as gross and dirty in some reviews.

While some guests have praised the helpful and accommodating staff, others have mentioned instances of rude or unprofessional behavior.

Several guests appreciated the new flooring in the rooms, describing it as beautiful and a positive update to the accommodations.

Some guests mentioned that the rooms could be outdated, with curtains having holes and a general need for updates. Checking for updated rooms or requesting one with recent renovations might enhance the stay.

Several guests noted issues with cleanliness, such as mold and mildew in the bathrooms, dirty pool areas, and a need for better room maintenance. Prioritizing cleanliness and maintenance when assigning rooms could improve the overall guest experience.

Some guests mentioned noise issues, including a loud air conditioning system, noisy hallways, and a need for better soundproofing. Providing earplugs or rooms in quieter areas could help mitigate this concern.

Guests reported discrepancies between advertised amenities and actual availability, such as the absence of room service despite it being listed. Ensuring that all listed services are consistently provided can prevent guest disappointment.

While some guests praised the kindness and helpfulness of staff members, others reported negative interactions, including rude behavior and unprofessionalism. Consistent training and monitoring of staff conduct could improve guest satisfaction.

Some guests expressed surprise at additional charges for services such as pet accommodation and room cleaning. Clear communication about potential extra fees can prevent misunderstandings and ensure transparency.

Several guests mentioned issues with the pool and waterpark, including cold pool temperatures, a non-functional hot tub, and a need for better maintenance. Regular maintenance and temperature monitoring could improve the water facilities.

A guest reported a concerning incident of being given access to an occupied room due to front desk error, highlighting potential safety and privacy issues. Ensuring strict access control and thorough staff training on security protocols is crucial.

Guests noted discrepancies between the hotel's description on booking platforms and the actual experience, such as the absence of a jetted tub despite being advertised. Ensuring that the information provided to guests is accurate and up to date can prevent disappointment.