Bismarck Hotels

The location was close to the mall Bed was lumpy and hard. Toilets flushed very loud. Thin walls. Heater turned on and off very loud. Swimming towels not stocked. Front desk staff not friendly. Roll service order was messed up. Vending machines don't vend properl . We don't get away from home very often so this was supposed to be a fun little get away for us. It ended up being the worst hotel stay that we've had in a while! This is not including other hotel guests that were noisy or not watching their own children in the pool area. We had chosen this hotel for the pool area for our kids to have fun swimming.

Beds were very comfortable and also the staff. Checked in on a Saturday and the on site lounge had a happy hour from 12 to 3 and check in was at 3 so that made absolutely no sense. Room 131 had water damage and a strong odor of mold. This unit was also right next to a guest exit. Every guest to enter or leave would cause a draft on room 131 door and would shake or bang.

Not much Old worn facility

My room was gross & dirty! The cleaning lady tried to steal my phone charger. Yep not impressed & probably never going back

This used to be my favorite place in Bismarck because it was near both the downtown and new areas of the city. I have stayed there numerous times (including annual business conferences) since 2012. I even went so far to get a Carlson Club card because my wife and I were intending to stay there the first weekend of every month. Unfortunately, itt has really deteriorated in the last 90 days. First, they changed the menu at the hotel restaurant. It used to sport first class food at a reasonable price. Now, its oilfield slop at the ridiculous prices charged out west where we're from. Second, have they started a "hire the convict" policy recently? Every single person who works there either had a nose ring, tattoos, a pony tail or looked like they just left either drug rehab or the State Penn. There, literally, was not one time I was in the lobby where this mope had not just mopped the floor and glared at me for walking over it to the parking lot. Third, finish the construction on the lower level of your parking facility please. It was under construction the previous month but, this past weekend, we couldn't park our Ford Explorere anywhere because not enough spaces, A-holes who parked ahead of us took up 2 spaces and 3 tour buses were hogging the street and back lot. Finally, the place is developing a "run down" look. Our room was shabby, smelled like feet and...well...sucked! Come on Radisson, at $111 per night, we're going to check out your competitors and, if things don't improve, I won't be staying there again. Sorry!

Location, cost Some things in the rooms were very new and up to date. Other random things like light plate covers and doors were old and beat up and not clean. The lobby was ghost-like--I hardly saw other guests. The night I ordered food in the restaurant there was lots of commotion in the kitchen and the staff told me they were just kidding around--very unprofessional. This probably used to be a nice hotel, but it less than homey and comfortable now.

They had a beautiful pool area for our children to play in They put us on the ground floor at the end of a hall by not one but two exits. All night long all we heard were doors slamming keeping us up and our children up!! When I asked the front if we could do anything thing he simply shrugged his shoulders at us and said your by an exit. We only got a couple hours sleep and were very disappointed with our stay

Early check in was nice 1:30 instead of 3pm. we went to go swimming with our young children, who was looking forward for this stay for a long time. Walk pass front desk and that's when we were told it was closed until further notice. The reason we booked this hotel was for the pool! If it wasn't to late to find a different hotel we would have asked for a refund and check into a different hotel!! Trying to explain to a crying 5 year old that the pool is now closed was a freaking nightmare!!! And all the front desk said was "awe I'm sorry"! Never staying there again.

Pool area is fine when it's not crowded. The restaurant has decent food, but isn't really worth the cost unless you're there for Sunday brunch. They wouldn't give us a refrigerator for our baby's formula, and the girl at the front desk was pretty rude about it. We also had a lot of baby gear to tote up the stairs; there doesn't seem to be an elevator.

Location Broken outlet, had to hook up tv, lack of cleanliness, no fan in bathroom, dirty bedding, broken window

The shuttle service was prompt, the desk staff was very polite. The room appeared to not have been properly cleaned. There was blood splatter on the bathroom wall, dirty toilet & shower, dust build up in various areas of the room. I was displeased, as previous stays here showed nothing like this & we were happy with hotel before.