Hotel Portofino

The breakfast at Hotel Portofino is described as very nice and excellent, with guests mentioning that it is really good and that they loved it. However, some guests suggested that it could be improved with fresh fruits and bread in addition to eggs.

Guests have consistently praised the staff at Hotel Portofino, describing them as very friendly, kind, helpful, and lovely. They also appreciated the staff's readiness to help and their super friendly and nice attitude.

The location of Hotel Portofino is highly praised by guests, who consider it perfect, excellent, and fine. It is described as being near many restaurants, a shopping center, and a Trasmilenio station, making it easy to access various places in the city center.

Guests have mentioned that the beds at Hotel Portofino are really comfortable, cozy, and very good, with enough blankets. However, some guests noted that the rooms were very cold and that the bed and pillows were awful.

Some guests have expressed concerns about the neighborhood at night, the lack of food/restaurant service, the internet stability, noise from the hallway, the old and dirty furniture, the shower water heating up time, and the bathroom leaking. Additionally, a few guests found the location not great, the room small and old, and the toiletries and amenities lacking.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions such as Biblioteca Pública Virgilio Barco, Parque Metropolitano Simón Bolívar, and Colombian National Museum, making it a great base for exploring the city.

Some guests noted that the hotel can be noisy, especially at night. Light sleepers may want to pack earplugs or request a room away from the street.

Many guests praised the breakfast, describing it as very nice and a highlight of their stay. Be sure to take advantage of this offering.

While the hotel has a guard outside day and night, some guests expressed concerns about the neighborhood at night. It's advisable to take necessary precautions and use transportation at night.

Some guests mentioned that the rooms were basic but clean, with comfortable beds. However, it's recommended to check for amenities like toiletries and ensure that the room meets your expectations.

The hotel offers an airport shuttle for a surcharge, which can be convenient for travelers. It's worth considering this option for a hassle-free arrival and departure.

A few guests mentioned that the internet was not very stable. If reliable internet is crucial for your stay, it's advisable to have a backup plan or inquire about potential improvements.

Guests appreciated the flexibility in leaving bags early and after checkout. If you have specific timing needs, it's recommended to communicate with the hotel staff in advance.

Some guests reported noise from the hallway, which affected their sleep. Consider this feedback when choosing a room and be prepared with earplugs if sensitive to noise.