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Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"

Pros: "the attention of the staff"
Cons: "La turbulencia"

Pros: "Lost my luggage and were not helpful and if was my sisters wedding"

Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"

Pros: "It was the very best ever. I loved the way they all took such good care of me"

Cons: "Need to make the touch screen less gross"

Pros: "Thant is was on time..."
Cons: "Pilot decended to fast and there was a lot of turbulence..took 2 hrs flew too high and very slow as opposed to going to NY pilot flew low and fast no problems and got to New York quick and easy..."

Cons: "A complimentary lunch meal should be served."

Pros: "fast and nice"

Pros: "No delay"
Cons: "There are nothing I do not like."

Pros: "all around great"
Cons: "no problems"

Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."

Cons: "Xx"

Pros: "Not much. No room"
Cons: "C above"

Pros: "Satisfied"
Cons: "Seating"

Pros: "Sorry but there was nothing to complain about. No bitchin here."

Cons: "Boarding process needs more work. Boarding announcements need to be loud and clear."

Cons: "no ticket at airport i did not fly."

Pros: "Absolute BS"

Cons: "There is always some kind of delay with this company. The very worse."

Pros: "Everything on time."
Cons: "The seat in hard."

Pros: "Service, spaceous, fly-fi actually works!"

Pros: "It was easy boarding! Attendants were nice and efficient. Made excellent time by arriving early. Flew round trip. Departing CHS late but arriving early at JFK. I will definitely fly JetBlue again"

Pros: "Everything"
Cons: "My trip info wasn't working after a reset."

Cons: "Our luggage came back broken (case cracked)"

Pros: "Overbook"
Cons: "Overbook"

Pros: "So comfortable"
Cons: "The food on board could be better"

Cons: "They information re the baggage was incorrect"

Pros: "EVERY THING"
Cons: "N/A"

Pros: "Mediocre"
Cons: "Nothing"

Pros: "From the start to the end nice right no problems at all thank you"

Cons: "After landing we sat on the runway for one hour."

Pros: "I liked the spacious seating of course"
Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!"

Pros: "Everything."

Cons: "They didn't have any Eat Up meals."

Pros: "Also on time."

Pros: "Plane was painfully cold"
Cons: "The cold. Ordinarily I think that JetBlue is marvelous Adrian"

Cons: "Seat didn't recline as well"

Pros: "Over all Good!!"

Pros: "very informative during delay"

Pros: "On time to Bogotá and quite comfortable."

Cons: "They charge extra for comfort items. I now own a $5 blanket"

Pros: "The attendants were friendly and hellpful."

Pros: "It was Ok. On time"

Pros: "I did."

Cons: "They lost one of our bags. Returned it the next day"

Pros: "Highly recommended"
Cons: "Highly recommended"

Pros: "on time no delay"
Cons: "none"

Pros: "service"
Cons: "plane is old"

Pros: "Good service amazing crew clean airplane good cleaning protocols"
Cons: "Everything was good"

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "I think all was very good"

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Boarding was smooth."
Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"
Cons: "Nothing"

Cons: "More food more room - but hey that’s what we always want"

Cons: "Everything"

Pros: "Taco"
Cons: "Taco"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Cons: "Late taking off. Let's leave on time"

Pros: "The cAbin attendant was really good"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Snacks"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."

Pros: "Smooth, easy, still long"
Cons: "Still long"

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "The timer all the flight was excellent"

Pros: "The service"
Cons: "N/A"

Pros: "No drink because didn’t open de bottle. No one care about it."

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "Nice sandwhich"
Cons: "Better organization with the boarding, and the waiting room at Panama was really bad."

Cons: "I lost one of my suitcases!!!!"

Cons: "We had a very early flight (1am) with an estimted arrival time at 6:30, but lights went on and breakfast was served at 5am- hard to get some rest!"

Pros: "Nothing"
Cons: "Bad bad “ breakfast “ They promised me a boucher of $300 for the delay in Miami but I still whaiting for the response of the email more than a month"

Pros: "Movies"
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."

Cons: "More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full."

Pros: "excelente servicio"

Pros: "Everything"

Pros: "Seats were comfortable and plenty of space. Also served food. Everything was in time or early."

Pros: "Christian was very attentive & genuine. He was professional and it was obvious he truly loved his job."

Pros: "No costumer service prepare to help, got to jfk at 2pm and counter was close for a flight that left one hour and half later. AIRLINE WILL Over sell ticket and left 4 family besides my family at the counter . WHENT MOST I IN TERNATIONAL FLIGHS ALLOUD YOU TO BOARD UP TO 1 HOUR BERFOE"
Cons: "No I'm at my destination and I'm no alloud to use my returt flyght"

Pros: "The welcoming and attentive service"

Pros: "I wish I could give more feedback but I was unable to get to my connecting flight."
Cons: "I was unable to reach my final destination after being denied entry into Panama City, even though it was just a layover. I'm very upset as I have to reach Quito, Ecuador by March 21st to propose to my girlfriend. Any help would be greatly appreciated."

Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"

Pros: "Everything’s was very good."

Pros: "Easy connection. Very sharp. My mom felt so fine."

Pros: "amount of leg room"
Cons: "many of the seat back screens weren't working"

Pros: "Excelente"
Cons: "Excelente"

Cons: "I had to keep my backpack in front under the seat. They should not allow heavy carry on's"

Cons: "They canceled it."

Cons: "This flight was not Wingo but Copa operated by Aerorepublica but the crew and planes were Copa."

Cons: "Me rompieron la maleta y la otra abrieron de un costado y sacaron algo encima me cancelan el vuelo me ponen más temprano pero en Panama me hicieron esperar 10 horas si me cambiaron debieron cambiarme tmb"

Pros: "It was nice and fast."
Cons: "Seating."

Pros: "Nothing"
Cons: "My connection flight arrive extremelly far from the bogot flight gate, there was no onborad entertainment, some of the crew were rude to other passengers, poor comfort I wouldnt recommend copa to anyone"

Cons: "The crew was unfriendly"

Pros: "Comfprt"
Cons: "??"

Pros: "Excelente !10.0 un placer viajar con Copa"

Pros: "Service and on time."
Cons: "Service and being on tine."

Pros: "Crew was friendly"
Cons: "Long delay living PTY"

Pros: "it was nice to actually get a meal. that doesnt happen in the us anymore. i was able to check a bag without a ridiculous $50 charge. the first time i had checked in years and it was very convenient. reminded me of how flying used to be before they all became buses in the sky, and for a very reasonable price. the staff were all very friendly from the gate agent to the flight attendants. also, a free drink is a lovely touch. would definitely fly this airline again."
Cons: "i had no problems honestly. my most pleasant flightin a while and i fly frequently"

Pros: "Most of the Ticket/gate staff were kind"
Cons: "Flight cancelled and did not staff reticketing personnel adequately- people waited more than six hours on line m, being helped by only two agents Stupid and ridiculous"

Pros: "Everything was very good. Excellent crew!"
Cons: "I ask for a blanket and they didn't have it."

Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"

Pros: "Nothing."
Cons: "Cabin crew based in South American countries don't speak a word of English."

Pros: "Good food"

Pros: "La atención"
Cons: "La comida"

Pros: "The seat was OK"
Cons: "The flight was delayed 2 hours on departure and the reason for the delay was never communicated. We had to move to another gate and board busses to take us to the plane which had been moved from the original gate. The meal was awful. The crew basically ignored us. And the luggage took 45 minutes to arrive at the carousel"

Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."

Pros: "everything was fine"

Pros: "Everything"

Cons: "Subieron la temperatura al aire acondicionado, hacia calor."

Cons: "when we got to the airport, we were told we had NO TICKET!!!"

Pros: "Wifi"

Pros: "Utencils were metal, which means you guys are eco friendly. The unsuccesfull web check in made it faster for me to do the front fesk check in."
Cons: "The two times I try to do check in with COPA, NEVER allows me choose my seat. The reasult, bad seats where I really feel uncomfortable, next to the restrooms where all the smells and noise is. No blanquets for a 5 hour overnight, reasult a cold flight. Mmm not nice at all if your flight is at 2 AM."

Pros: "Again, went very smoothly."
Cons: "No complaints."

Pros: "The seat was comfort, good attention, flight on timing 😇"
Cons: "In several times the plane went down and up, and I think the pilot had no experience or it was the first time flying"

Pros: "El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks"
Cons: "At this time all worked perfect for me the way how it is."

Pros: "The crew was very friendly, and the food was the best I've had on a plane trip."

Cons: "Plane delay made us leave after midnight."

Cons: "Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes."

Cons: "Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours."

Cons: "Be on time"

Pros: "Nothing"
Cons: "Not to overbook the flight"

Pros: "N/a"
Cons: "N/a"

Pros: "Puntualidad"

Cons: "No food just a cookie"

Pros: "Efficiency"
Cons: "Boarding"

Pros: "It got us there safely."
Cons: "Communication was lacking. there was also no one at the check-in counter."

Pros: "short flight, on time"
Cons: "Boarding was too long, longer than flight"

Cons: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"

Pros: "Seats were fairly comfortable"

Pros: "The plane was better than the one we came into Colombia on."
Cons: "Offering water would be really great. Can it be that expensive to offer a cup of cold water?"

Cons: "Yes the boarding it was terrible"

Pros: "On time"
Cons: "Food"

Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Pros: "El segundo avión más fonfortable"
Cons: "Cancelación de vuelo, salida tarde del aeropuerto, no brindan si no agua. Salida tarde de cartagena. No informan nada."

Pros: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Pros: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Cons: "nothing the trip was great."

Cons: "The crew was unfriendly and unhelpful. I will fly Avianca on domestic flights in Colombia"

Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Pros: "it was a very nice and pleasant trip!"

Cons: "Impossibly short connection time to get across the whole airport"

Cons: "Hidden bag fees make this airline a low value-for-money option."

Cons: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."

Pros: "Notging"
Cons: "They rebook ed me thru LAX."

Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Cons: "Delayed by 3 hours"

Pros: "Friendly crew Nice rate Very fast and friendly check in"
Cons: "Difficult to do web check-in Very expansive to make changes in the ticket"

Pros: "Entretenimiento"
Cons: "Comida, al llegar a mi ya no habían opciones."

Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."

Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Pros: "Service"
Cons: "The plane is ok but it is an old 767"

Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."

Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "Everything"

Pros: "Boarding"
Cons: "Poor leg space Entertaiment Poor food"

Cons: "1 hour delay....., without explanations-"

Pros: "Magazine was nice ! And cheap flight. Safe and clean."
Cons: "We couldn't Check out baggage and relax before the flight until 1:30pm for a 3pm flight. It was a bit exhausting waiting."

Cons: "Lost baggage. !!!!"

Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."

Pros: "Everything"

Pros: "Horrible seats"

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Cons: "Seat was very hard and uncomfortable"

Pros: "Comfy seat, great entertainment options"

Cons: "Delays"

Pros: "The steward was super friendly."

Cons: "We had 3:10h delayed..."

Pros: "Yes"
Cons: "ages they don’t came"

Cons: "Nothing"

Pros: "Arrived on time"

Cons: "Entertainment system for myself and my wife failed after an hour."

Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."

Pros: "There was a short delay but it was done professionally and I got a notice about it. I had nice people seating next to me and the craw was ok."
Cons: "It was upsetting that they didn’t have earbuds/headphones as my iPhone headphones can’t connect to the TV so I had to watch a movie without sound. You should have extras. I also wish they had a banana for us, it’s better than pretzels. And cheep and healthy."

Pros: "On time and quick boarding."

Pros: "on time"
Cons: "n/a"

Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"

Pros: "Service top notch"

Cons: "Delay"

Cons: "New cheap fare is honestly offensive trash."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "The fly departed on time"

Pros: "Bad weather came in n I was rerouted on Time"

Pros: "Good Airplane"
Cons: "Delays and baggage delayed"

Pros: "Nice staff"
Cons: "Luggage is lost"

Pros: "It was on time boarding and landing"

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"

Pros: "Food was goof"
Cons: "Staff never smiled or even said hello. May be culture but better training is needed."

Cons: "Everything"

Cons: "7uk"

Pros: "My trip was awesome and very easy."

Pros: "Movie selection is great."
Cons: "No cookies :("

Cons: "Space between seat rows to small"

Pros: "It is good"

Pros: "This time every thing excellent"

Cons: "No tv on seat. Those dumb comedy tv show"

Cons: "Entertainment was boring"

Pros: "Great food and headphones"

Cons: "Good service ! Window seat!"

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "On time"

Cons: "Delay！！"

Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "On time and smooth"

Pros: "I liked the puntualty and the service in general."
Cons: "The food the bread was old and went."